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Care Manager Jobs in Springfield, MA (NOW HIRING)

Behavioral Health Network

Nurse Care Manager

Springfield, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What You'll Do As a Nurse Care Manager , you will play a critical role in BHN's Complex Care Management (CCM) Program , helping individuals with complex medical, behavioral health, and substance use ...

ALVEST

Customer Care Manager

Windsor, CT · On-site

$80K - $90K/yr

Position Summary The Customer Care Manager leads a team of Customer Service Representatives in delivering exceptional service to our customers across the region. This role ensures operational ...

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Care Manager information

See Springfield, MA salary details

$25.9K

$56.2K

$100.1K

How much do care manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for care manager in Springfield, MA is $56,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $63,800.00 per year, depending on experience, location, and employer.

What is the difference between Care Manager vs Social Worker?

AspectCare ManagerSocial Worker
CredentialsCertifications like CCM or CMC, relevant healthcare trainingLicensure as LCSW, LSW, or LMSW, social work degree
Work EnvironmentHealthcare settings, patient homes, clinicsHospitals, community agencies, schools
Employer & IndustryHospitals, insurance companies, senior care facilitiesHospitals, social service agencies, mental health clinics

Care Managers and Social Workers both support patient well-being but differ in focus. Care Managers primarily coordinate healthcare services and manage care plans, while Social Workers address broader social and emotional needs, often providing counseling and resource connection. Understanding these differences helps in choosing the right professional for specific support needs.

What are the key skills and qualifications needed to thrive as a care manager, and why are they important?

To thrive as a Care Manager, you need a background in healthcare or social work, strong case management skills, and often a relevant certification such as CCM (Certified Case Manager). Familiarity with electronic health record (EHR) systems, care planning software, and risk assessment tools is typically required. Exceptional communication, problem-solving, and organizational skills help Care Managers build trust with clients and coordinate multidisciplinary teams. These skills are crucial for ensuring clients receive comprehensive, effective care tailored to their needs.

What are some common challenges faced by care managers when coordinating care among multidisciplinary teams?

Care Managers often encounter challenges such as ensuring consistent communication among healthcare providers, managing differing treatment recommendations, and aligning care plans with patients’ preferences and insurance requirements. Navigating these complexities requires strong organizational skills and the ability to advocate for patients while balancing input from physicians, nurses, social workers, and family members. Developing effective collaboration strategies and staying current with care coordination best practices can help Care Managers overcome these obstacles and deliver high-quality patient outcomes.

What is a care manager?

A Care Manager is a professional who coordinates and manages care plans for individuals, often those with complex health or social needs. They work closely with patients, families, healthcare providers, and community resources to ensure that all aspects of a person's care are organized and effective. Care Managers assess needs, develop care plans, monitor progress, and advocate for clients to help them achieve the best possible outcomes. This role is common in healthcare settings, long-term care facilities, and social service agencies.
More about Care Manager jobs

What are the most commonly searched types of Care jobs in Springfield, MA?

The most popular types of Care jobs in Springfield, MA are:

What are popular job titles related to Care Manager jobs in Springfield, MA?

For Care Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Care Manager jobs in Springfield, MA look for?

The top searched job categories for Care Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Care Manager jobs?

Cities near Springfield, MA with the most Care Manager job openings:

Care Manager jobs near you
Infographic showing various Care Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 23% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $56,160 per year, or $27 per hour.

Nurse Care Manager

Behavioral Health Network, Inc.

Springfield, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts. We are proud to be a mission-driven, values-based organization and a Certified Great Place to Work.
What You'll Do
As a Nurse Care Manager, you will play a critical role in BHN's Complex Care Management (CCM) Program, helping individuals with complex medical, behavioral health, and substance use needs navigate healthcare systems and maintain stability in the community.
This role is ideal for nurses who want to move beyond bedside care and focus on whole-person care, care coordination, and long-term impact.
  • Serve as the clinical lead within an interdisciplinary care team, helping guide treatment and care coordination
  • Conduct comprehensive medical and behavioral health assessments
  • Provide ongoing medical monitoring and clinical support for individuals with complex health needs
  • Develop person-centered care plans that reflect the goals and needs of each individual served
  • experience working with the SUD population is preferred.
  • Coordinate care with primary care providers, psychiatrists, specialists, hospitals, and community agencies
  • Support individuals after hospitalizations, emergency department visits, detox stays, or other inpatient care
  • Provide medication reconciliation, education, and adherence support
  • Address social determinants of health such as housing, transportation, food access, and barriers to care
  • Lead interdisciplinary care team meetings to ensure coordinated treatment planning
  • Provide crisis support and stabilization interventions when needed
  • Conduct outreach visits in homes, hospitals, shelters, clinics, and other community locations
  • Help individuals transition from higher levels of care back into stable community living
Who You Are
  • Registered Nurse (RN) licensure required
  • Bachelor's Degree preferred
  • Minimum 2 years of healthcare or human services experience required
  • Experience with behavioral health, substance use, care management, or community health strongly preferred
  • Passionate about community-based care and improving health outcomes for vulnerable populations
  • Strong clinical assessment and care coordination skills
  • Excellent communication and relationship-building abilities
  • Proficiency with electronic health records and standard computer systems
  • Valid Massachusetts driver's license and reliable vehicle required
  • Vehicle must be registered and inspected in accordance with 540 CMR 4.00
What We Offer
Competitive salary based on experience
Comprehensive benefits including health, dental, vision, and (403b) retirement plan.
Generous paid time off and holidays
Mileage reimbursement for community-based travel
A flexible role with independent and community-based work
Manageable caseloads that allow you to provide meaningful, relationship-based care
Career growth with one in three positions filled internally through promotions
Ongoing clinical supervision, training, and professional development
A supportive interdisciplinary team environment
Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers
We Hire for Purpose ❤
Since 1938, BHN has been committed to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts.
Our employees are passionate about making a difference in the lives of individuals and families facing complex health and social challenges-and we support our staff with the same compassion and dedication we extend to those we serve.
How do I apply?
If you are interested in this opportunity, please send your resume to Jennifer.cuffy-ramos@bhninc.org Or click "Apply for Job" below or visit www.bhnworks.org and click "Browse All Jobs" to apply.
BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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