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Telephonic Nurse Case Manager Jobs in Springfield, MA

The Hartford

Nurse Case Manager

Hartford, CT · On-site +1

$69K - $104K/yr

Nurse Case Manager This fully remote or hybrid role provides telephonic case management for injured workers. The Nurse Case Manager assesses, plans, and coordinates care to support recovery and ...

Posted today

Mission Hospital

RN - Case Manager

Springfield, MA · On-site

$2.0K/wk

Details Client Name Mercy Medical Center Job Type Travel Offering Nursing Profession RN Specialty Case Manager Job ID 37558940 Job Title RN - Case Manager Weekly Pay $2076.0 Shift Details Shift 8a-4p ...

Crawco

RN Case Manager

Hartford, CT · On-site

$70 - $90/hr

Now Hiring: RN Case Manager - Hartford, CT Region We're looking for an RN with a passion for case management to join our team! * Work from home + local field travel * Salary: Competitive ...

Crawford & Company

RN Case Manager

Hartford, CT · On-site

RN Case Manager - Hartford, CT Region Now hiring: RN Case Manager - Hartford, CT Region Work from home + local field travel Salary: Competitive & commensurate with experience Quarterly Bonus ...

Meda Health, LLC

RN - Case Manager

Springfield, MA · On-site

$1.8K/wk

Details Client Name Mercy Medical Center Job Type Travel Offering Nursing Profession RN Specialty Case Manager Job ID 18807988 Job Title RN - Case Manager Weekly Pay $1865.0 Shift Details Shift 8 ...

Regional Hospice

RN-Case Manager

Hartford, CT · On-site

RN-Case Manager & GIP Community & Danbury Hospital - CT Overview Position Type Full Time Category Nurse Description The Registered Nurse (R.N.) Case Manager with General Inpatient (GIP) is ...

Crawford & Co

RN Case Manager

Hartford, CT · On-site

Now Hiring: RN Case Manager - Hartford, CT Region Work from home + local field travel Salary: Competitive & commensurate with experience Quarterly Bonus Opportunities Free CEUs for licenses ...

Crawford and Company

RN Case Manager

Hartford, CT · On-site

$53K - $98K/yr

Now Hiring: RN Case Manager - Hartford, CT Region Work from home + local field travel Salary: Competitive & commensurate with experience Quarterly Bonus Opportunities Free CEUs for licenses ...

Baystate Health

RN Case Manager

Springfield, MA · On-site

RN Case Manager Full Time - 40 Hours The Hospital Case Manager is a registered nurse responsible for the coordination of clinical care, quality, and financial outcomes of a designated population of ...

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Telephonic Nurse Case Manager information

See Springfield, MA salary details

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$36

$59

How much do telephonic nurse case manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for telephonic nurse case manager in Springfield, MA is $36.36, according to ZipRecruiter salary data. Most workers in this role earn between $29.47 and $38.32 per hour, depending on experience, location, and employer.

What is a telephonic nurse case manager?

A Telephonic Nurse Case Manager is a registered nurse who coordinates and manages patient care over the phone. They assess patients’ needs, develop care plans, provide education, and serve as a liaison between patients, doctors, and insurance companies. Their main goal is to ensure patients receive effective and appropriate care while promoting recovery and cost-efficiency. This role is commonly found in insurance companies, hospitals, and managed care organizations, focusing on patients with chronic conditions, injury, or complex health needs.

How does a telephonic nurse case manager typically collaborate with physicians and other healthcare providers?

Telephonic Nurse Case Managers frequently coordinate care by acting as a liaison between patients, physicians, and other healthcare professionals. They relay important updates, clarify treatment plans, and ensure that all parties are aligned regarding the patient's care goals. This role often involves regular phone or electronic communication to discuss patient progress, address concerns, and advocate for necessary services. Strong collaborative and communication skills are essential, as case managers must foster trust and teamwork across interdisciplinary teams to achieve optimal patient outcomes.

What are the key skills and qualifications needed to thrive as a telephonic nurse case manager, and why are they important?

To excel as a Telephonic Nurse Case Manager, you need a valid RN license, expertise in care coordination, and a thorough understanding of clinical protocols. Familiarity with case management software, telehealth platforms, and utilization review systems is often required. Outstanding communication, critical thinking, and organizational skills are essential for managing patient care remotely and collaborating with healthcare teams. These competencies ensure efficient, high-quality patient outcomes and seamless care coordination in a virtual environment.

What is the difference between Telephonic Nurse Case Manager vs Utilization Review Nurse?

AspectTelephonic Nurse Case ManagerUtilization Review Nurse
CredentialsRN license, case management certification often preferredRN license, certification in utilization review or related fields
Work EnvironmentRemote or telecommuting, healthcare organizations, insurance companiesRemote or hospital/clinic settings, insurance companies, healthcare facilities
Primary FocusCoordinate patient care, advocate for patients, manage casesAssess medical necessity, approve or deny services based on criteria

Both roles require RN licensure and involve remote work within healthcare or insurance settings. The Telephonic Nurse Case Manager focuses on patient advocacy and care coordination, while the Utilization Review Nurse primarily evaluates the necessity of services for approval or denial. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Telephonic Nurse Case Manager jobs in Springfield, MA?

For Telephonic Nurse Case Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Telephonic Nurse Case Manager jobs in Springfield, MA look for?

The top searched job categories for Telephonic Nurse Case Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Telephonic Nurse Case Manager jobs?

Cities near Springfield, MA with the most Telephonic Nurse Case Manager job openings:

Telephonic Nurse Case Manager jobs near you
Infographic showing various Telephonic Nurse Case Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 79% Full Time, and 21% Contract. Highlights an 100% In-person job distribution, with an average salary of $75,626 per year, or $36.4 per hour.

Nurse Case Manager

Hartford, CT • On-site, Remote

The Hartford
Finance and Insurance • 10K+ employees

8.8

Company rating: 8.8 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

55th of 311 rated insurance

Good employer

Recommended by students

Paid breaks

Learn more about The Hartfordexternal

$69K - $104K/yr

Full-time

Posted 6 hours ago

Posted today

Job description

Medical Case Manager - CT08GE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

Nurse Case Manager

This fully remote or hybrid role provides telephonic case management for injured workers. The Nurse Case Manager assesses, plans, and coordinates care to support recovery and timely return to work. Using clinical expertise, this role develops proactive strategies, collaborates with key stakeholders, and drives cost-effective medical and claim outcomes.

Start Date: October 26th, 2026

Key Responsibilities

  • Conduct comprehensive clinical assessments using telephonic interviews, medical records, and data from multiple sources, addressing complex conditions including co-morbidities and biopsychosocial factors

  • Develop and implement individualized case management strategies to support medical stability and timely return to work

  • Identify complex cases requiring additional coordination and collaborate with internal and external stakeholders to evaluate injury, causation, and work capacity

  • Apply clinical guidelines, company policies, and regulatory requirements to ensure compliant and appropriate case management decisions

  • Utilize a holistic approach to focus on medical care and functional recovery, promoting efficient treatment and return-to-work outcomes

  • Partner with supervisors and cross-functional teams to address barriers, resolve issues, and support overall claim performance through meetings and case reviews

Required Qualifications

  • RN with current unrestricted state licensure

  • Associate's Degree in Nursing required

Preferred Qualifications

  • Minimum 2 plus years of clinical experience in one or more of the following:

    • Acute care

    • Orthopedics

    • Rehabilitation

    • Occupational/industrial health

    • Behavioral health

    • Disability Case management

  • CCM, CDMS, CRC, CVE, and/or current CRRN or willingness to pursue

  • Bachelor's degree in nursing

  • Workers Compensation case management experience

Key Competencies

  • Proficiency in Microsoft Office and navigating multiple systems

  • Ability to effectively communicate telephonically and in written form.

  • Work requires the ability to perform close inspection of handwritten and computer generated documents as well as a PC monitor.

  • Ability to synthesize large volumes of medical records & facilitate multi-point care coordination

  • Must meet productivity & quality expectations

  • Ability to independently and effectively organize and prioritize daily work

Work Arrangement

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL, Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).Candidates who do not live near an office will have aremote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$69,600 - $104,400

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us|Our Culture|What It's Like to Work Here|Perks & Benefits

Hartford logo

About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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Benefits

Hours and flexibility

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