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Telephonic Nurse Case Manager Jobs in Rochester, MA

Nurse Case Manager

Brockton, MA · On-site

$65K - $72K/yr

Nurse Case Manager - IDD Services - LPN or RN Office Location: Brockton/Taunton Coverage area: Attleboro, Taunton, Fall River, New Bedford, Plainville, Raynham, Swansea Hybrid Position (flexible ...

RN Case Manager Job Tracking ID: 512937-914070 Job Location: Fall River, MA Job Level: Entry Level (less than 2 years) Level of Education: Any Job Type: Full-Time/Regular Date Updated: August 05 ...

RN Case Manager

Fall River, MA · On-site

$39 - $44.56/hr

The Nurse Case Manager is responsible and accountable for assessing, triage and developing a plan of care for patients whom, walk in, call in or are referred to the MAT Program at SSTAR. The Nurse ...

The Nurse Case Manager is responsible and accountable for assessing, triage and developing a plan of care for patients whom, walk in, call in or are referred to the MAT Program at SSTAR. The Nurse ...

RN Case Manager

Fall River, MA · On-site

$39 - $44.56/hr

The Nurse Case Manager is responsible and accountable for assessing, triage and developing a plan of care for patients whom, walk in, call in or are referred to the MAT Program at SSTAR. The Nurse ...

RN Case Manager

Fall River, MA · On-site

$39 - $44.56/hr

The Nurse Case Manager is responsible and accountable for assessing, triage and developing a plan of care for patients whom, walk in, call in or are referred to the MAT Program at SSTAR. The Nurse ...

Job Title: Nurse Case Manager Department: Adult Nursing Reports To: Nursing Supervisor FSLA Status: Non-Exempt Prepared By: Nursing Supervisor Prepared Date: November 2018 Approved By: Chief ...

Nurse Case Manager

Assonet, MA · On-site

$35 - $38/hr

Job Title: Nurse Case Manager Department: Adult Nursing Reports To: Nursing Supervisor FSLA Status: Non-Exempt Prepared By: Nursing Supervisor Prepared Date: November 2018 Approved By: Chief ...

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Telephonic Nurse Case Manager information

See Rochester, MA salary details

$17

$37

$61

How much do telephonic nurse case manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for telephonic nurse case manager in Rochester, MA is $37.51, according to ZipRecruiter salary data. Most workers in this role earn between $30.38 and $39.52 per hour, depending on experience, location, and employer.

What is a telephonic nurse case manager?

A Telephonic Nurse Case Manager is a registered nurse who coordinates and manages patient care over the phone. They assess patients’ needs, develop care plans, provide education, and serve as a liaison between patients, doctors, and insurance companies. Their main goal is to ensure patients receive effective and appropriate care while promoting recovery and cost-efficiency. This role is commonly found in insurance companies, hospitals, and managed care organizations, focusing on patients with chronic conditions, injury, or complex health needs.

How does a telephonic nurse case manager typically collaborate with physicians and other healthcare providers?

Telephonic Nurse Case Managers frequently coordinate care by acting as a liaison between patients, physicians, and other healthcare professionals. They relay important updates, clarify treatment plans, and ensure that all parties are aligned regarding the patient's care goals. This role often involves regular phone or electronic communication to discuss patient progress, address concerns, and advocate for necessary services. Strong collaborative and communication skills are essential, as case managers must foster trust and teamwork across interdisciplinary teams to achieve optimal patient outcomes.

What are the key skills and qualifications needed to thrive as a telephonic nurse case manager, and why are they important?

To excel as a Telephonic Nurse Case Manager, you need a valid RN license, expertise in care coordination, and a thorough understanding of clinical protocols. Familiarity with case management software, telehealth platforms, and utilization review systems is often required. Outstanding communication, critical thinking, and organizational skills are essential for managing patient care remotely and collaborating with healthcare teams. These competencies ensure efficient, high-quality patient outcomes and seamless care coordination in a virtual environment.

What is the difference between Telephonic Nurse Case Manager vs Utilization Review Nurse?

AspectTelephonic Nurse Case ManagerUtilization Review Nurse
CredentialsRN license, case management certification often preferredRN license, certification in utilization review or related fields
Work EnvironmentRemote or telecommuting, healthcare organizations, insurance companiesRemote or hospital/clinic settings, insurance companies, healthcare facilities
Primary FocusCoordinate patient care, advocate for patients, manage casesAssess medical necessity, approve or deny services based on criteria

Both roles require RN licensure and involve remote work within healthcare or insurance settings. The Telephonic Nurse Case Manager focuses on patient advocacy and care coordination, while the Utilization Review Nurse primarily evaluates the necessity of services for approval or denial. Understanding these differences helps in choosing the right career path or job search focus.

What cities near Rochester, MA are hiring for Telephonic Nurse Case Manager jobs?

Cities near Rochester, MA with the most Telephonic Nurse Case Manager job openings:

Infographic showing various Telephonic Nurse Case Manager job openings in Rochester, MA as of August 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $78,017 per year, or $37.5 per hour.

Nurse Case Manager

Brockton, MA • On-site


Sevita Health
Nursing and Residential Care Facilities • 10K+ employees

5.7

Company rating: 5.7 out of 10

Based on 285 frontline employees who took The Breakroom Quiz

791st of 893 rated healthcare providers

People enjoy working here

Recommended by students

Paid breaks


$65K - $72K/yr

Full-time

Retirement, PTO

Posted 8 days ago


Job description

Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Nurse Case Manager - IDD Services - LPN or RN
Office Location: Brockton/Taunton
Coverage area: Attleboro, Taunton, Fall River, New Bedford, Plainville, Raynham, Swansea
Hybrid Position (flexible schedule)
Salary: $65,000 (LPN) - $72,000 (RN)
Nursing Case Manager Do you have a background in nursing and case management and enjoy developing plans that improve people's lives? As Nursing Case Manager, you will be developing and implementing care plans for home care services, ensuring that services are delivered to the highest quality standards and in accordance with licensing guidelines and company policies and procedures.
  • Perform intake assessments for individuals served including submission of required documentation for prior authorization of services as needed based on individual's pay sources
  • Develop a plan of care based on nursing diagnosis as well as individual and physician input, including medical interventions and measurable goals or outcomes
  • Routinely review pertinent individual medical data to determine the effectiveness of services in reaching maximum rehabilitation potential
  • Investigate and take appropriate actions on individual or employee concerns/complaints
  • Ensure that aides are properly oriented and trained to meet the individuals' needs in accordance with agency policies and procedures
  • Perform periodic supervisory visits for aides with a written evaluation regarding service delivery Instruct individuals, family members, and primary caregivers as needed to ensure the maintenance of or acquisition of optimal functioning level for each individual
  • Ensure effective coordination of home care services through the timely completion of required documentation as well as the timely transfer of pertinent medical data to the individual's physician, therapists, or other caregivers
  • Provide input for formulation or modification of agency policies, procedures, and practices pertaining to services
  • Participate on the advisory board or other agency quality assurance committees as requested

Qualifications:
  • Valid LPN or RN Nursing License
  • At least two years of relevant experience
  • Valid driver's license with 1+ years' driving experience
  • Vehicle - reliable insured/registered vehicle
  • Self-motivated and detail-oriented with ability to multi-task
  • Excellent communication and analytical skills
  • Commitment to the company's mission and values

Why Join Us?
  • Full compensation/benefits package for full-time employees.
  • 401(k) with company match
  • Paid time off and holiday pay
  • Complex work adding value to the organization's mission alongside a great team of coworkers
  • Enjoy job security with nationwide career development and advancement opportunities

Come join our amazing team of committed, caring professionals. Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

Sevita logo

About Sevita

Sourced by ZipRecruiter

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized support that leads to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. We're an Equal Opportunity Employer, including disability/vets. Sevita is a leading provider of home and community-based specialized health care, similar companies include Brookedale Senior Living, A New Hope, and North Star.

Industry

Nursing and residential care facilities

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1980

Social media


What Sevita Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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