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Assistant Dell Help Desk Jobs in Springfield, MA

Desktop Support Analyst

East Hartford, CT ยท On-site

$25 - $30/hr

Manage and resolve support tickets while maintaining excellent customer service * Assist with ... Help Desk, or End User Support experience * Experience imaging and deploying laptops and desktops

Patient Service/Front Desk Coordinator

Amherst, MA ยท On-site

$15.45 - $20.15/hr

... desk during check in/out. No optical experience? No problem! You will be provided training and ... help verify and educate patients on options as they check in/out for appointments * Assist in ...

Administrative Assistant

CT ยท On-site

$18 - $22/hr

All we need are people that love helping others and would like to contribute to those around them ... Did we mention that you will be working behind the desk of an infectious positive environment with ...

Front Desk duties * Assist management and team members as needed * Resident Services * Data Entry * General paperwork/filing * Organize community mailings * Answering the telephone * Helping the ...

Dental Assistant

Springfield, MA ยท On-site

$19.50 - $26.21/hr

May be called on to help at the front desk with scanning, confirming appointments, scheduling ... In addition to the above, the Certified Dental Assistant may perform the following: * Oral ...

Assistant Store Manager

Bloomfield, CT ยท On-site

$16.36 - $18.54/hr

We look for employees who are reliable, good communicators, and have a passion for helping people ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

Showing results 21-40

Assistant Dell Help Desk information

See Springfield, MA salary details

$10

$20

$33

How much do assistant dell help desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for assistant dell help desk in Springfield, MA is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.98 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

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What cities near Springfield, MA are hiring for Assistant Dell Help Desk jobs? Cities near Springfield, MA with the most Assistant Dell Help Desk job openings:

Desktop Support Analyst

Robert Half

East Hartford, CT โ€ข On-site

$25 - $30/hr

Temporary

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

Desktop Support Technician

Location: East Hartford, CT

Employment Type: Contract (9-12 Months)

Schedule: 40 Hours Per Week, Monday-Friday

 

About the Opportunity:

Robert Half is seeking a Desktop Support Technician to join a growing IT team. This position will provide a mix of end-user support, workstation deployment, employee onboarding, and technology rollout assistance.

The ideal candidate will possess strong desktop support skills, enjoy working directly with end users, and be comfortable handling a variety of technical issues in a fast-paced environment.

 

Responsibilities:

  • Provide desktop and end-user support for employees across multiple locations
  • Troubleshoot hardware, software, networking, and peripheral device issues
  • Image, configure, deploy, and replace laptops and desktop computers
  • Support employee onboarding, workstation setup, and equipment provisioning
  • Manage and resolve support tickets while maintaining excellent customer service
  • Assist with hardware inventory and asset tracking activities
  • Support technology refresh initiatives and workstation deployment projects
  • Coordinate technology-related tasks associated with office expansions, relocations, and operational initiatives
  • Work closely with internal IT teams to ensure timely issue resolution
  • Document technical issues, resolutions, and support procedures


Required Qualifications:

  • 2+ years of Desktop Support, Help Desk, or End User Support experience
  • Experience imaging and deploying laptops and desktops
  • Strong troubleshooting skills involving hardware and software issues
  • Strong communication and customer service skills
  • Ability to prioritize multiple tasks and support requests

Preferred Qualifications:

  • Experience with asset management and hardware lifecycle activities
  • Exposure to project coordination, technology deployments, or office rollouts
  • Experience supporting mobile devices and remote users

 

What We're Looking For:

We're looking for someone who enjoys helping people, takes ownership of technical issues, and can thrive in an environment where no two days are exactly the same. The successful candidate will be a dependable team player who combines strong technical skills with excellent customer service.

 

Compensation & Benefits

As a salaried employee of Robert Half's Full-Time Engagement Professional program, you will be eligible for:

  • Competitive compensation
  • Medical, dental, and vision benefits
  • Paid holidays
  • Paid time off (PTO)
  • 401(k) eligibility



Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948