ZipRecruiter

Log In

2

Entry Level Cloud Help Desk Jobs in Springfield, MA

ServiceNet

IT Helpdesk Technician

Northampton, MA · On-site

$20/hr

Monday - Friday 9a-5p We're hiring an IT Help Desk Technician to join our support team. This is an entry-level position and a real opportunity to build a career in IT at an organization that invests ...

ServiceNet

IT Helpdesk Technician

Northampton, MA · On-site

$20/hr

Monday - Friday 9a-5p We're hiring an IT Help Desk Technician to join our support team. This is an entry-level position and a real opportunity to build a career in IT at an organization that invests ...

HFM Realty Inc

Realtor

Hartford, CT · On-site

No desk fees. * Remote/cloud-based real estate brokerage. * Training, coaching, marketing, and technical support. * Support focused on helping agents grow their business and client database. * Equal ...

HFM Realty Inc

Real Estate Agent

Chicopee, MA · On-site

No desk fees. * Remote/cloud-based real estate brokerage. * Training, coaching, marketing, and technical support. * Support focused on helping agents grow their business and client database. * Equal ...

HFM Realty Inc

Real Estate Agent

Stafford Springs, CT · On-site

$75K - $250K/yr

No desk fees. * Remote/cloud-based real estate brokerage. * Training, coaching, marketing, and technical support. * Support focused on helping agents grow their business and client database. * Equal ...

Pwc

Guidewire Developer, Senior Associate

Hartford, CT

$77K - $202K/yr

... helping clients optimise operational efficiency. These individuals analyse client needs, implement ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

Beyond Pools Inc

Be Seen First

Construction Laborer/Pool Builder

Westfield, MA · On-site

$25 - $29/hr

Pay $25/hr entry level - increases with experience. 40hr/week 6:30am-2:30pm Performance based ... From the first shovel in the ground to the final touches, you'll help bring visions to reality ...

Varsity Tutors

CompTIA A+ Tutor

Northampton, MA · Remote

$25 - $40/hr

... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... cloud computing, troubleshooting methodology, operating systems, security, software, and ...

Varsity Tutors

CompTIA A+ Tutor

Hartford, CT · Remote

$25 - $40/hr

... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... cloud computing, troubleshooting methodology, operating systems, security, software, and ...

Planet Fitness

Club Manager

Springfield, MA · On-site

$24.04/hr

We Are Passionate - Positive energy with a real desire to help others. * We Are Ambitious - Always ... Growth Opportunities over 90% of our management team started as an entry level team member! * PTO ...

Planet Fitness

Club Manager

East Granby, CT · On-site

$24.04/hr

We Are Passionate - Positive energy with a real desire to help others. * We Are Ambitious - Always ... Growth Opportunities over 90% of our management team started as an entry level team member! * PTO ...

next page

Showing results 1-20

All JobsCloud Help Desk JobsEntry Level Cloud Help Desk JobsEntry Level Cloud Help Desk Jobs in Springfield, MA

Entry Level Cloud Help Desk information

See Springfield, MA salary details

$12

$23

$33

How much do entry level cloud help desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level cloud help desk in Springfield, MA is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Cloud Help Desk vs Entry Level Network Support Specialist?

AspectEntry Level Cloud Help DeskEntry Level Network Support Specialist
CertificationsCompTIA A+, Cloud certifications (e.g., AWS, Azure)CompTIA Network+, Cisco CCNA
Work EnvironmentCloud service providers, remote support, help deskOn-premises networks, IT departments, technical support
Industry UsageCloud computing, SaaS companies, tech firmsTelecommunications, enterprise IT, networking firms

Entry Level Cloud Help Desk roles focus on supporting cloud-based services and troubleshooting cloud platforms, often requiring cloud certifications and remote support skills. In contrast, Entry Level Network Support Specialists handle on-premises network issues, requiring networking certifications and hands-on hardware experience. Both roles serve as foundational IT positions but differ mainly in their technical focus and work environment.

What are some entry-level cloud help desk roles?

Entry-level cloud help desk roles typically include positions such as Cloud Support Associate, Technical Support Specialist, or Help Desk Technician focused on cloud platforms like AWS, Azure, or Google Cloud. These roles often require basic knowledge of cloud services, troubleshooting skills, and familiarity with ticketing systems and remote support tools.

What are the most commonly searched types of Cloud Help Desk jobs in Springfield, MA?

The most popular types of Cloud Help Desk jobs in Springfield, MA are:

What are popular job titles related to Entry Level Cloud Help Desk jobs in Springfield, MA?

For Entry Level Cloud Help Desk jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Cloud Help Desk jobs in Springfield, MA look for?

The top searched job categories for Entry Level Cloud Help Desk jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Entry Level Cloud Help Desk jobs?

Cities near Springfield, MA with the most Entry Level Cloud Help Desk job openings:

Entry Level Cloud Help Desk jobs near you
Infographic showing various Entry Level Cloud Help Desk job openings in Springfield, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,985 per year, or $23.1 per hour.

IT Helpdesk Technician

ServiceNet

Northampton, MA • On-site

$20/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 19 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Tuition assistance

IT Helpdesk Technician – Entry LevelFull-time
Location: Northampton, MA | Springfield, MA
Pay Rate: $20/hour
Schedule: Monday - Friday 9a-5p
We're hiring an IT Help Desk Technician to join our support team. This is an entry-level position and a real opportunity to build a career in IT at an organization that invests in its people. You'll be the first point of contact for staff experiencing technical issues — answering phones, working tickets, resolving common problems, and making sure people can get back to work quickly. You don't need years of experience to succeed here. You need to be curious, dependable, and genuinely good with people. We'll teach you the rest.
Key Responsibilities:
  • Answer inbound support calls from staff across ServiceNet's 120+ program locations — this is a phone-forward role
  • Respond to help desk tickets and walk-up requests in a timely, professional manner
  • Troubleshoot and resolve common hardware, software, and connectivity issues
  • Prepare and configure computers, printers, phones, and other equipment for new and existing staff
  • Reset passwords, manage user accounts, and assist with Microsoft 365 applications
  • Escalate issues that fall outside your scope clearly and with thorough notes
  • Keep tickets updated and documented so nothing falls through the cracks
  • Provide friendly support for staff with a wide range of technical comfort levels.
Qualifications:
  • 0–2 years of experience in IT support, help desk, or a customer service role
  • Reliable transportation for travel between two administrative offices
  • Comfortable on the phone — you'll spend a meaningful part of your day talking staff through issues
  • Comfortable troubleshooting Windows computers and Microsoft 365 applications
  • Reliable and organized
  • Strong communicator who can explain technical issues clearly to non-technical staff
  • Patient and professional, even when users are frustrated
  • Eager to learn and grow — we have a structured path for advancement
  • A+ certification or similar is a plus, but not required
Benefits: 
  • Generous PTO (time-off) package.  
  • Comprehensive health and dental insurance plans.  
  • Life insurance and long-term disability insurance.  
  • 403(b) retirement plan.  
  • Tuition remission for eligible classes.  
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.  
  • Opportunities for career development and advancement.  
  • And much more 
About ServiceNet 
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.  
 
Join Us 
Join us and become part of a caring community that helps others find joy and purpose. Apply today.  
 
Learn more about ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.  

What ServiceNet employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom