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Assistant Customer Service Freight Forwarding Jobs in Florida

GCL

Freight Forwarding Operations Agent

Miami, FL · On-site

The full-time Operations Agent will work from our Magusa Global Cargo, Doral, FL office and assist ... Respond to customer inquiries related to shipment status and documentation * Maintain a service ...

MALVAR FREIGHT FORWARDING

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export office cordinator

Miami, FL · On-site

$17 - $19/hr

CUSTOMER SERVICE SKILLS , ENGLISH Company Description WE ARE A FREIGHT FORWARDING COMPANY THAT HAS BEEN AROUND FOR A LONG TIME WE HAVE EXCELLENT CUSTOMERS AND EXCELLENT ADMOSPHERE.

United Parcel Service (UPS)

... cargo for freight forwarding customers. Ensures that freight is processed in compliance with ... Collaborates with vendors, customers, commercial airline carriers, ocean freightliners, and other ...

Transfreight Intl Inc.

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Air Freight Import & Export Operations Manager

Miami, FL · On-site

$22 - $28/hr

Preferred * Experience in international freight forwarding and logistics operations. * Knowledge of U.S. export regulations and shipping documentation. * Customer service and office management ...

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Assistant Customer Service Freight Forwarding information

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

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Assistant Customer Service Freight Forwarding jobs near you
Freight Forwarder

Freight Forwarder

UNI International

Saint Petersburg, FL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Company Description

UNI International specializes in the transportation of heavy machinery and equipment, particularly oversize and overweight cargo such as cranes, earthmoving machines, and agricultural machinery. With a focus on high customer satisfaction, UNI International provides door-to-door project management services, including partial or full ship and vessel chartering to any location. The team’s expertise lies in managing sensitive and complex cargo to ensure efficient and optimal results from start to finish.


Role Description

This is a full-time, on-site position for a Freight Forwarder based in St. Petersburg, FL. The Freight Forwarder will manage the coordination and execution of freight forwarding processes, including handling customer inquiries, managing export operations, and ensuring successful transportation of goods. The role involves communication with clients, carriers, and international agents to optimize logistics and ensure customer needs are met.


Qualifications

  • Experience in Freight Forwarding (ocean and air) and proficiency in Freight Transportation processes
  • Knowledge and skills related to Export operations and documentation
  • Strong Customer Service skills, including effective communication with clients
  • Organizational and problem-solving abilities for managing logistics and handling project complexities
  • Collaborative skills for working with carriers, clients, and international partners
  • Proficiency with standard computer applications such a Microsoft Suite and logistics-related software is a plus
  • Additional languages and excellent communication skills are an asset
  • Bachelor’s degree or similar certificate in Logistics, or a related field is a plus

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