Build and maintain relationships with key accounts * Assist with chargeback research and resolution * Take on assigned and self-initiated operational improvement projects * Share knowledge and ...
Build and maintain relationships with key accounts * Assist with chargeback research and resolution * Take on assigned and self-initiated operational improvement projects * Share knowledge and ...
Student Assistant (Philanthropic Foundation )
Carson, CA · On-site
$43K - $50K/yr
Philanthropic Foundation (PF) Student Assistant California State University, Dominguez Hills Toro ... Processing chargeback invoices: 30% * Collaborating with PF team: 15% * General administrative ...
Student Assistant (Philanthropic Foundation )
Carson, CA · On-site
$43K - $50K/yr
Philanthropic Foundation (PF) Student Assistant California State University, Dominguez Hills Toro ... Processing chargeback invoices: 30% * Collaborating with PF team: 15% * General administrative ...
Act as a key liaison between Chargeback Operations, Finance, Pricing, and external vendors to resolve disputes and systemic issues Vendor Management & Business Engagement * Assist in establishing and ...
Act as a key liaison between Chargeback Operations, Finance, Pricing, and external vendors to resolve disputes and systemic issues Vendor Management & Business Engagement * Assist in establishing and ...
Own interdepartmental mail chargebacks (bulk and first class): reconcile monthly, prepare billings ... the Assistant Director's existing delegated authority. * Venue, event, and campus booking ...
Own interdepartmental mail chargebacks (bulk and first class): reconcile monthly, prepare billings ... the Assistant Director's existing delegated authority. * Venue, event, and campus booking ...
Senior Data Analyst
Lake Zurich, IL · On-site
$38 - $43/hr
Provide insight to Chargeback & Rebate groups with data mining and understanding of current trends. * Assist and maintain models within wholesaler monitoring program. * Assist in the efforts to ...
Quick apply
Senior Data Analyst
Lake Zurich, IL · On-site
$38 - $43/hr
Provide insight to Chargeback & Rebate groups with data mining and understanding of current trends. * Assist and maintain models within wholesaler monitoring program. * Assist in the efforts to ...
Works with staff accountants to assist with month end reconciliations pertaining to chargebacks. Who You Are: * Detail-oriented with the ability to multitask. * Organized, solution-oriented, with ...
Works with staff accountants to assist with month end reconciliations pertaining to chargebacks. Who You Are: * Detail-oriented with the ability to multitask. * Organized, solution-oriented, with ...
Own interdepartmental mail chargebacks (bulk and first class): reconcile monthly, prepare billings ... the Assistant Director's existing delegated authority. * Venue, event, and campus booking ...
Own interdepartmental mail chargebacks (bulk and first class): reconcile monthly, prepare billings ... the Assistant Director's existing delegated authority. * Venue, event, and campus booking ...
Works with staff accountants to assist with month end reconciliations pertaining to chargebacks. Who You Are: * Detail-oriented with the ability to multitask. * Organized, solution-oriented, with ...
Works with staff accountants to assist with month end reconciliations pertaining to chargebacks. Who You Are: * Detail-oriented with the ability to multitask. * Organized, solution-oriented, with ...
Logistics Coordinator
$25 - $30/hr
Track chargeback trends and assist with root-cause analysis and process improvements 3. Freight Claims Support * File, track, and resolve freight claims related to loss, damage, or shortage
Logistics Coordinator
$25 - $30/hr
Track chargeback trends and assist with root-cause analysis and process improvements 3. Freight Claims Support * File, track, and resolve freight claims related to loss, damage, or shortage
B2B Operations Assistant Manager
Irvine, CA · On-site
Salary: $31 - $36/hour B2B Operations Assistant Manager Hansung Beauty Group We are an Asian beauty ... Monitor retailer deductions, chargebacks, and claims * Coordinate with Finance to reconcile ...
Quick apply
B2B Operations Assistant Manager
Irvine, CA · On-site
Salary: $31 - $36/hour B2B Operations Assistant Manager Hansung Beauty Group We are an Asian beauty ... Monitor retailer deductions, chargebacks, and claims * Coordinate with Finance to reconcile ...
Logistics Coordinator
$25 - $30/hr
Track chargeback trends and assist with root-cause analysis and process improvements 3. Freight Claims Support * File, track, and resolve freight claims related to loss, damage, or shortage
Logistics Coordinator
$25 - $30/hr
Track chargeback trends and assist with root-cause analysis and process improvements 3. Freight Claims Support * File, track, and resolve freight claims related to loss, damage, or shortage
Logistics Coordinator
Fremont, CA · On-site +1
$25 - $30/hr
Track chargeback trends and assist with root-cause analysis and process improvements 3. Freight Claims Support * File, track, and resolve freight claims related to loss, damage, or shortage
Logistics Coordinator
Fremont, CA · On-site +1
$25 - $30/hr
Track chargeback trends and assist with root-cause analysis and process improvements 3. Freight Claims Support * File, track, and resolve freight claims related to loss, damage, or shortage
Trade Spend Manager
$120K - $130K/yr
... chargebacks * Collaborate with Operations to dispute logistics fines, shortages, and other operational deductions * Assist Finance with collections and accounts receivable follow-up related to ...
Trade Spend Manager
$120K - $130K/yr
... chargebacks * Collaborate with Operations to dispute logistics fines, shortages, and other operational deductions * Assist Finance with collections and accounts receivable follow-up related to ...
Track chargeback trends and assist with root-cause analysis and process improvements 3. Freight Claims Support * File, track, and resolve freight claims related to loss, damage, or shortage
Quick apply
Track chargeback trends and assist with root-cause analysis and process improvements 3. Freight Claims Support * File, track, and resolve freight claims related to loss, damage, or shortage
Administrative Assistant
$24.85 - $30/hr
Administrative Assistant Healthcare Realty, a real estate investment trust, is recruiting for a ... Prepare monthly chargebacks and rent statements. * Maintain system for tenant, vendor, and ...
Administrative Assistant
$24.85 - $30/hr
Administrative Assistant Healthcare Realty, a real estate investment trust, is recruiting for a ... Prepare monthly chargebacks and rent statements. * Maintain system for tenant, vendor, and ...
Administrative Assistant
$17.25 - $23.25/hr
Administrative Assistant Healthcare Realty Trust, a real estate investment trust, is recruiting for ... Prepare monthly chargebacks and rent statements. * Maintain system for tenant, vendor, and ...
Administrative Assistant
$17.25 - $23.25/hr
Administrative Assistant Healthcare Realty Trust, a real estate investment trust, is recruiting for ... Prepare monthly chargebacks and rent statements. * Maintain system for tenant, vendor, and ...
... chargebacks and rebate invoices, issue resolution, customer communication, documentation maintenance, and continuous improvement. The Analyst will also assist in QA, training, and cross-functional ...
... chargebacks and rebate invoices, issue resolution, customer communication, documentation maintenance, and continuous improvement. The Analyst will also assist in QA, training, and cross-functional ...
... chargebacks and rebate invoices, issue resolution, customer communication, documentation maintenance, and continuous improvement. The Analyst will also assist in QA, training, and cross-functional ...
Quick apply
... chargebacks and rebate invoices, issue resolution, customer communication, documentation maintenance, and continuous improvement. The Analyst will also assist in QA, training, and cross-functional ...
Trade Operations Analyst
Philadelphia, PA · On-site
... chargebacks and rebate invoices, issue resolution, customer communication, documentation maintenance, and continuous improvement. The Analyst will also assist in QA, training, and cross-functional ...
Trade Operations Analyst
Philadelphia, PA · On-site
... chargebacks and rebate invoices, issue resolution, customer communication, documentation maintenance, and continuous improvement. The Analyst will also assist in QA, training, and cross-functional ...
Back Office Accounts Receivable Assistant
North Bergen, NJ · On-site
$19 - $21/hr
... shortages, chargebacks, and deduction discrepancies. * Monitor Hilldun hold advisories and ... systems; assist with month-end reconciliation, ad hoc reporting, and audit activities.
Back Office Accounts Receivable Assistant
North Bergen, NJ · On-site
$19 - $21/hr
... shortages, chargebacks, and deduction discrepancies. * Monitor Hilldun hold advisories and ... systems; assist with month-end reconciliation, ad hoc reporting, and audit activities.
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Job description
Chargeback Analyst & Sr. Customer Service Specialist
Long Island City, Queens, NY Schedule: Mon – Fri, 9 AM – 6 PM (No Weekends)
About The RoleWe are a technology company serving the NYC taxi and for-hire vehicle industry. We're looking for someone who is equally comfortable managing credit card chargebacks end-to-end, analyzing large Excel datasets for operational trends, and delivering exceptional customer service. This is not a task-completion role — we want a self-starter who creates new methods, proposes improvements to management, and becomes a Subject Matter Expert over time. This role is ideal for someone who thinks outside the box, identifies problems independently, and builds solutions before being asked. If you need direction for every task, this is not the right fit.
Required Skills & Qualifications- Hands-on experience managing credit card chargebacks, including rebuttals, evidence packages, and dispute submissions (Visa, Client, Client, Client)
- Experience building evidence packages in payment processor tools (Client Dispute Manager, Chargeback 911, Verifi, etc.)
- Understanding of representment, pre-arbitration, and arbitration stages
- Ability to track win/loss ratios and monitor chargeback thresholds
- Strong Excel skills with experience analyzing large datasets
- Face-to-face customer service experience in fast-paced environments
- Strong critical thinking and problem-solving skills
- Ability to manage multiple priorities under pressure
- Proficiency in Microsoft Office (Outlook, Excel, Word, presentations)
- Strong written and verbal English communication skills
- Serve taxi drivers and industry clients at a walk-up service window
- Become a Subject Matter Expert on NYC and US taxi industry operations
- Analyze service data in Excel to identify trends and develop solutions
- Handle professional email correspondence with customers
- Develop and document Standard Operating Procedures (SOPs)
- Build and maintain relationships with key accounts
- Assist with chargeback research and resolution
- Take on assigned and self-initiated operational improvement projects
- Share knowledge and expertise with the team
- Experience in NYC taxi, TLC, or for-hire vehicle industry
- Experience developing SOPs and documentation
- Proven success managing chargebacks with measurable results
- Experience reporting on chargeback outcomes
- Track record of improving chargeback win rates
- Experience using AI tools for chargeback workflows
- Existing chargeback templates, SOPs, or playbooks
- Strong ability to learn new technologies quickly
- Leadership and mentorship mindset
- Experience building relationships with key accounts
New projects and assignments are constant in this environment. If you thrive on creating new solutions, working directly with customers, and analyzing data — we want to hear from you. #ZR
About Equiliem
Sourced by ZipRecruiter
Equiliem specializes in staffing clinical, non-clinical, and allied personnel. We excel in all levels, disciplines, and specialties within the healthcare spectrum. Our projects range from short to long term local and travel assignments. Equiliem has been recognized as a certified small business enterprise. In addition, we are proud that we have earned the prestigious Joint Commission accreditation for staffing firms and have been awarded Best in Staffing 4 years running by our employees and client partners.
Industry
Recruiting and staffing services
Company size
1,001 - 5,000 Employees
Headquarters location
East Brunswick, NJ, US