Investigate and resolve compliance chargebacks and deductions issued by major retail partners (e.g ... * Assist in training internal teams on customer-specific shipping guidelines and compliance ...
Investigate and resolve compliance chargebacks and deductions issued by major retail partners (e.g ... * Assist in training internal teams on customer-specific shipping guidelines and compliance ...
... chargebacks and rebate invoices, issue resolution, customer communication, documentation maintenance, and continuous improvement. The Analyst will also assist in QA, training, and cross-functional ...
... chargebacks and rebate invoices, issue resolution, customer communication, documentation maintenance, and continuous improvement. The Analyst will also assist in QA, training, and cross-functional ...
Retail Compliance & Deductions Specialist
North Andover, MA · Hybrid
$65K - $75K/yr
Investigate chargebacks and dispute if deemed not valid, conducting high-quality research into ... Develop and maintain reporting dashboards to track deductions, recovery rates, and aging. * Assist ...
Quick apply
Retail Compliance & Deductions Specialist
North Andover, MA · Hybrid
$65K - $75K/yr
Investigate chargebacks and dispute if deemed not valid, conducting high-quality research into ... Develop and maintain reporting dashboards to track deductions, recovery rates, and aging. * Assist ...
... chargebacks and rebate invoices, issue resolution, customer communication, documentation maintenance, and continuous improvement. The Analyst will also assist in QA, training, and cross-functional ...
Quick apply
... chargebacks and rebate invoices, issue resolution, customer communication, documentation maintenance, and continuous improvement. The Analyst will also assist in QA, training, and cross-functional ...
Trade Operations Analyst
Philadelphia, PA · On-site
... chargebacks and rebate invoices, issue resolution, customer communication, documentation maintenance, and continuous improvement. The Analyst will also assist in QA, training, and cross-functional ...
Trade Operations Analyst
Philadelphia, PA · On-site
... chargebacks and rebate invoices, issue resolution, customer communication, documentation maintenance, and continuous improvement. The Analyst will also assist in QA, training, and cross-functional ...
Cash Application Specialist
Torrance, CA · On-site
$24 - $28/hr
... assist with chargeback follow-up and resolution efforts. • Research traffic-related claims and compile the necessary backup materials for internal review and customer communication. • Complete ...
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Cash Application Specialist
Torrance, CA · On-site
$24 - $28/hr
... assist with chargeback follow-up and resolution efforts. • Research traffic-related claims and compile the necessary backup materials for internal review and customer communication. • Complete ...
Assistant Controller
Columbia, SC · On-site
Prepare sales commission and chargeback detail reports for management review. * Assist the Controller in completing monthly financial statements in accordance with dealership policies and ...
Assistant Controller
Columbia, SC · On-site
Prepare sales commission and chargeback detail reports for management review. * Assist the Controller in completing monthly financial statements in accordance with dealership policies and ...
Cash Application Specialist
$18.75 - $23.25/hr
Review customer deductions and gather supporting documentation to assist with chargeback follow-up and resolution efforts * Research traffic-related claims and compile the necessary backup materials ...
Quick apply
Cash Application Specialist
$18.75 - $23.25/hr
Review customer deductions and gather supporting documentation to assist with chargeback follow-up and resolution efforts * Research traffic-related claims and compile the necessary backup materials ...
Prepare sales commission and chargeback detail reports for management review. * Assist the Controller in completing monthly financial statements in accordance with dealership policies and ...
Prepare sales commission and chargeback detail reports for management review. * Assist the Controller in completing monthly financial statements in accordance with dealership policies and ...
Prepare sales commission and chargeback detail reports for management review. * Assist the Controller in completing monthly financial statements in accordance with dealership policies and ...
Quick apply
Prepare sales commission and chargeback detail reports for management review. * Assist the Controller in completing monthly financial statements in accordance with dealership policies and ...
Prepare sales commission and chargeback detail reports for management review. * Assist the Controller in completing monthly financial statements in accordance with dealership policies and ...
Prepare sales commission and chargeback detail reports for management review. * Assist the Controller in completing monthly financial statements in accordance with dealership policies and ...
Prepare sales commission and chargeback detail reports for management review. * Assist the Controller in completing monthly financial statements in accordance with dealership policies and ...
Prepare sales commission and chargeback detail reports for management review. * Assist the Controller in completing monthly financial statements in accordance with dealership policies and ...
Contractor - Savings & Membership
Pensacola, FL · On-site
$22 - $25/hr
Provide guidance and assist in training new Level I specialists * Perform other duties as assigned Qualifications Required * Familiarity with PIN-based and signature-based dispute/chargeback ...
Contractor - Savings & Membership
Pensacola, FL · On-site
$22 - $25/hr
Provide guidance and assist in training new Level I specialists * Perform other duties as assigned Qualifications Required * Familiarity with PIN-based and signature-based dispute/chargeback ...
Review CCTV footage and transaction reports to identify suspicious behavior, including fraud and chargeback-related activity * Assist in researching and documenting chargebacks and fraudulent ...
Review CCTV footage and transaction reports to identify suspicious behavior, including fraud and chargeback-related activity * Assist in researching and documenting chargebacks and fraudulent ...
Administrative Assistant
Tampa, FL · On-site
$17 - $23/hr
HR), a real estate investment trust, is recruiting for an Administrative Assistant for our North ... Prepare monthly chargebacks and rent statements. * Maintain system for tenant, vendor, and ...
Administrative Assistant
Tampa, FL · On-site
$17 - $23/hr
HR), a real estate investment trust, is recruiting for an Administrative Assistant for our North ... Prepare monthly chargebacks and rent statements. * Maintain system for tenant, vendor, and ...
Investigate and resolve compliance chargebacks and deductions issued by major retail partners (e.g ... * Assist in training internal teams on customer-specific shipping guidelines and compliance ...
Quick apply
Investigate and resolve compliance chargebacks and deductions issued by major retail partners (e.g ... * Assist in training internal teams on customer-specific shipping guidelines and compliance ...
Procurement Manager - Mid
Miami, FL · On-site
... * Assist the Government in negotiating shared software usage agreements, license pooling, and chargeback structures where one Work Order provisions software for use by others. * Coordinate with all ...
New
Quick apply
Procurement Manager - Mid
Miami, FL · On-site
... * Assist the Government in negotiating shared software usage agreements, license pooling, and chargeback structures where one Work Order provisions software for use by others. * Coordinate with all ...
New
CardVault by Tom Brady - Loss Prevention Officer
Boston, MA · On-site
$23 - $25/hr
Review CCTV footage and transaction reports to identify suspicious behavior, including fraud and chargeback-related activity * Assist in researching and documenting chargebacks and fraudulent ...
CardVault by Tom Brady - Loss Prevention Officer
Boston, MA · On-site
$23 - $25/hr
Review CCTV footage and transaction reports to identify suspicious behavior, including fraud and chargeback-related activity * Assist in researching and documenting chargebacks and fraudulent ...
Assistant Controller
Columbia, SC · On-site
Prepare sales commission and chargeback detail reports for management review. * Assist the Controller in completing monthly financial statements in accordance with dealership policies and ...
Assistant Controller
Columbia, SC · On-site
Prepare sales commission and chargeback detail reports for management review. * Assist the Controller in completing monthly financial statements in accordance with dealership policies and ...
Administrative Assistant
Tampa, FL · On-site
$17 - $23/hr
HR), a real estate investment trust, is recruiting for an Administrative Assistant for our North ... Prepare monthly chargebacks and rent statements. * Maintain system for tenant, vendor, and ...
Administrative Assistant
Tampa, FL · On-site
$17 - $23/hr
HR), a real estate investment trust, is recruiting for an Administrative Assistant for our North ... Prepare monthly chargebacks and rent statements. * Maintain system for tenant, vendor, and ...
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Full-time
Posted 5 days ago
Job description
Position Overview:
We are seeking a Bilingual Logistics Deduction Compliance Analyst to support our logistics operations by managing customer compliance requirements and minimizing deduction-related losses. The ideal candidate will be fluent in both English and Mandarin, have a basic understanding of SAP, and demonstrate a strong willingness to learn how to investigate, resolve, and prevent chargebacks from major retail customers.
Key Responsibilities:
Qualifications
We are seeking a Bilingual Logistics Deduction Compliance Analyst to support our logistics operations by managing customer compliance requirements and minimizing deduction-related losses. The ideal candidate will be fluent in both English and Mandarin, have a basic understanding of SAP, and demonstrate a strong willingness to learn how to investigate, resolve, and prevent chargebacks from major retail customers.
Key Responsibilities:
- Investigate and resolve compliance chargebacks and deductions issued by major retail partners (e.g., Amazon, Best Buy, Costco, Kroger).
- Analyze root causes of deductions, such as delivery discrepancies, packaging non-compliance, and routing violations, and support the preparation and submission of effective disputes or appeals.
- Collaborate with Finance, Logistics, and GTM teams to address operational inefficiencies and minimize future compliance risks.
- Track and report deduction trends, assisting in the development of preventive measures to reduce deduction amounts and loss rates.
- Support documentation and continuous improvement of shipping procedures to meet evolving retailer compliance requirements.
- Assist in training internal teams on customer-specific shipping guidelines and compliance expectations.
- Monitor logistics operations in SAP to ensure strict adherence to retailer shipping policies.
- Communicate with internal stakeholders and overseas partners to resolve deduction disputes and align on compliance strategies.
- Compile, analyze, and summarize quarterly and annual chargeback data to support strategic planning and decision-making.
Qualifications
- Bachelor's degree
- Foundational SAP knowledge and a strong interest in logistics, supply chain compliance, and chargeback management.
- 1-2 years of relevant experience in deduction or compliance management.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong learning ability and independence, with excellent interpersonal and cross-functional communication skills.
- High attention to detail and accuracy; ability to manage multiple tasks in a fast-paced environment.
- Willingness to learn and develop expertise in deduction dispute processes and retailer shipping requirements
- Bilingual fluency in English and Mandarin (both verbal and written).
- Strong analytical and problem-solving skills with a proactive mindset.
- Willingness to support team training on deduction prevention and compliance updates.
- Flexibility to work outside standard business hours when necessary.