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Aspect Dialer Jobs (NOW HIRING)

Equiniti

Call Center Representative Bilingual

OR · Remote

$19/hr

EQ's mission is to digitize every aspect of shareholder interaction, making investments more ... Handle a large volume of calls from an automated dialer. * Manual research of contact information ...

Equiniti

$19/hr

EQ's mission is to digitize every aspect of shareholder interaction, making investments more ... Handle a large volume of calls from an automated dialer. * Manual research of contact information ...

Equiniti

$19/hr

EQ's mission is to digitize every aspect of shareholder interaction, making investments more ... Handle a large volume of calls from an automated dialer. * Manual research of contact information ...

Equiniti

$19/hr

EQ's mission is to digitize every aspect of shareholder interaction, making investments more ... Handle a large volume of calls from an automated dialer. * Manual research of contact information ...

Equiniti

Call Center Representative Bilingual

Iowa, LA · Remote

$19/hr

EQ's mission is to digitize every aspect of shareholder interaction, making investments more ... Handle a large volume of calls from an automated dialer. * Manual research of contact information ...

Equiniti

$19/hr

EQ's mission is to digitize every aspect of shareholder interaction, making investments more ... Handle a large volume of calls from an automated dialer. * Manual research of contact information ...

Equiniti

$19/hr

EQ's mission is to digitize every aspect of shareholder interaction, making investments more ... Handle a large volume of calls from an automated dialer. * Manual research of contact information ...

Equiniti

$19/hr

EQ's mission is to digitize every aspect of shareholder interaction, making investments more ... Handle a large volume of calls from an automated dialer. * Manual research of contact information ...

Equiniti

$19/hr

EQ's mission is to digitize every aspect of shareholder interaction, making investments more ... Handle a large volume of calls from an automated dialer. * Manual research of contact information ...

Five9

OR

... Aspect, LiveOps, NICE) is highly desired. * Some knowledge of SaaS CRM solutions (Salesforce ... Strong knowledge of CCaaS, AI, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR and Call Center practices.

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Aspect Dialer information

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$34.8K

$38.5K

How much do aspect dialer jobs pay per year?

As of Jun 8, 2026, the average yearly pay for aspect dialer in the United States is $34,753.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $37,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Aspect Dialer Administrator, and why are they important?

To thrive as an Aspect Dialer Administrator, you need a solid understanding of call center operations, database management, and telephony concepts, typically supported by experience in IT or telecommunications. Familiarity with Aspect Unified IP, predictive dialing systems, and relevant certifications (such as Aspect Certified Professional) are highly valuable. Strong analytical skills, attention to detail, and effective communication help in troubleshooting and optimizing campaigns. These competencies are essential for ensuring efficient outbound calling operations, maximizing productivity, and maintaining compliance.

What is an Aspect Dialer?

An Aspect Dialer is an automated outbound calling system used primarily in call centers to efficiently manage and streamline the process of contacting large numbers of customers or prospects. It automatically dials phone numbers from a list and connects answered calls to available agents, reducing idle time and increasing productivity. Aspect Dialers can support various dialing modes, such as predictive, progressive, and preview dialing, depending on the needs of the business. They also often integrate with CRM systems and provide reporting and analytics to monitor performance.

What are some common challenges faced by Aspect Dialer operators and how can they be addressed?

Aspect Dialer operators often encounter challenges such as managing high call volumes, maintaining accurate call records, and adapting to frequently updated scripts or campaign objectives. Additionally, they may experience pressure to meet performance metrics like call connect rates and lead conversions. Addressing these challenges involves staying organized, utilizing the dialer's automation features effectively, participating in regular team training sessions, and maintaining open communication with supervisors and colleagues to share best practices and resolve issues quickly.

What is the difference between Aspect Dialer vs Call Center Agent?

Aspect DialerCall Center Agent
Specializes in configuring and managing automated dialing systemsHandles inbound and outbound customer calls, providing support and information
Requires knowledge of dialer software, telephony systems, and scriptingRequires communication skills, product knowledge, and customer service experience
Work environment often includes technical setup and system monitoringWork environment involves direct customer interaction, often in call centers
Employer: telecommunication companies, BPOs, or sales organizationsEmployer: customer service centers, sales organizations, or support teams

While Aspect Dialer professionals focus on managing and optimizing automated dialing systems, Call Center Agents are primarily engaged in direct customer communication. Both roles are essential in call center operations but serve different functions within the customer engagement process.

More about Aspect Dialer jobs
What states have the most Aspect Dialer jobs? States with the most job openings for Aspect Dialer jobs include:
What job categories do people searching Aspect Dialer jobs look for? The top searched job categories for Aspect Dialer jobs are:
Aspect Dialer jobs near you
Infographic showing various Aspect Dialer job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,753 per year, or $16.7 per hour.
Call Center Representative Bilingual

Call Center Representative Bilingual

Equiniti

Tennessee, IL • Remote

$19/hr

Full-time

Posted 3 days ago

Equiniti rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Management Level

I

This role requires being bilingual in Mandarin Chinese/English
This is a temporary assignment with full time hours, lasting 2-3 months, may extend or end sooner--100% remote

EQ, Next Starts Now
We are EQ, a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. Our 5,000 employees support over 20 million shareholders and 12,000 leading organizations globally. EQ's mission is to digitize every aspect of shareholder interaction, making investments more accessible, transparent and more engaging than ever before.
With the integration of Notified, EQ is the only global technology partner dedicated to both public relations and investor relations solutions.


Role Summary
The Proxy Call Center Representatives handle inbound and outbound calls on various Proxy and Information Agent Campaigns.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

  • Handle incoming and outgoing Proxy Solicitation and Information Agent calls.

  • Handle a large volume of calls from an automated dialer.

  • Manual research of contact information for shareholders.

  • Solicit shareholder votes and accurately record voting instructions.

  • Respond to shareholder inquiries using fact sheets and materials provided.

  • Maintain an updated call center database by entering information.

  • Produce results and maintain required performance metrics.

  • FULL TIME HOURS, Monday - Friday

  • Some Saturdays may be required.

  • MANDATORY 2-day paid Training and peer coaching period attendance.

  • PC [Windows 8 or higher]-No Macs, Chromebooks, iPads or Tablets.

  • Must have good internet speed and a quiet workspace.

  • Overtime [paid] is required before or after their shift during peak volumes.

  • Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.

  • Shift Times: 9:00 am - 4:00 pm OR 4:00 pm - 11:00 pm

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience, skills and behaviors:

  • 1-3 years of high-volume call center experience.

  • Intermediate level proficiency with Microsoft Office Applications (i.e., Word, Excel, Outlook, etc.).

  • Excellent phone etiquette.

  • Experience working in a high volume/fast paced call center (virtual call center preferred).

  • Resourceful and able to work independently.

  • Ability to quickly react to questions and refer to support guides.

  • Ability to effectively follow scripts and department procedures.

Compensation

  • $19.00 hourly

Equal Opportunity Statement

We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.

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