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Arc Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Arc Customer Service Representative information

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How much do arc customer service representative jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for arc customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Arc Customer Service Representative, and why are they important?

To thrive as an Arc Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and possibly Arc-specific databases or fare systems is typically required. Patience, active listening, and a customer-centric attitude are vital soft skills for building rapport and handling challenging situations. These skills ensure efficient resolution of customer inquiries, enhance customer satisfaction, and support the smooth operation of Arc transit services.

What are Arc Customer Service Representatives?

Arc Customer Service Representatives are professionals who assist customers with inquiries, issues, and support related to Arc’s products or services. They typically handle customer communication through phone, email, or live chat, providing information, troubleshooting problems, and ensuring customer satisfaction. Their role may also involve processing orders, resolving complaints, and collaborating with other departments to address customer needs. Strong communication, problem-solving skills, and a customer-oriented attitude are essential for this position.

What is the difference between Arc Customer Service Representative vs Arc Sales Associate?

AspectArc Customer Service RepresentativeArc Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall centers, retail locations, or online supportRetail stores, kiosks, or direct sales settings
Employer & Industry UsageCustomer support roles across various industriesSales roles within retail and service industries

Arc Customer Service Representatives focus on assisting customers, resolving issues, and providing support, while Arc Sales Associates primarily engage in selling products or services. Both roles often require similar credentials and work environments, but their core responsibilities differ—one emphasizes support, the other sales.

What are some common challenges faced by Arc Customer Service Representatives, and how can candidates prepare for them?

Arc Customer Service Representatives often encounter challenges such as handling high call volumes, resolving complex customer inquiries, and managing occasional difficult interactions. To prepare, candidates should focus on developing strong communication and problem-solving skills, as well as the ability to stay calm under pressure. Familiarity with Arc’s products and services, as well as experience with customer relationship management (CRM) tools, can also be beneficial. Team collaboration is key, as representatives frequently consult with technical support or account managers to resolve customer issues efficiently.
More about Arc Customer Service Representative jobs
What job categories do people searching Arc Customer Service Representative jobs look for? The top searched job categories for Arc Customer Service Representative jobs are:
Arc Customer Service Representative jobs near you
Infographic showing various Arc Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

HONEST ABE'S HOME SERVICES

Osage Beach, MO • On-site

$15.25 - $20.75/hr

Other

Posted 29 days ago

Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they’re patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities:

  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Communication method(s) used:

  • Email
  • Phone
  • Chat

Schedule:

  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:

  • Hybrid

Benefits:

  • Flexible schedule
  • On-the-job training

Experience level:

  • 2 years

Shift:

  • Day shift
  • Rotating shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:

  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person

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