GCY Service Coordinator โ Proposed Duties and Responsibilities
HGCY Daily Operational Execution
- Conduct daily review of the Workforce Solutions Financial Services (WFS) Youth Services Smartsheet and initiate contact with assigned youth referrals within one (1) business day.
- Monitor and respond to Board referral requests and ensure timely follow-up with referred youth participants.
- Assist with tracking youth enrollments, training referrals, Paid Work Experience (PWE) applications, Summer Jobs applications, and other special projects as assigned.
- Support management with scheduling interviews, coordinating meetings, facilitating team communications, and maintaining operational task tracking.
- Monitor the HGCY shared inbox daily and ensure responses are provided within one (1) business day.
HGCY Service Coordinator โ Proposed Duties and Responsibilities
HGCY Daily Operational Execution
- Conduct daily review of the Workforce Solutions Financial Services (WFS) Youth Services Smartsheet and initiate contact with assigned youth referrals within one (1) business day.
- Monitor and respond to Board referral requests and ensure timely follow-up with referred youth participants.
- Assist with tracking youth enrollments, training referrals, Paid Work Experience (PWE) applications, Summer Jobs applications, and other special projects as assigned.
- Support management with scheduling interviews, coordinating meetings, facilitating team communications, and maintaining operational task tracking.
- Monitor the HGCY shared inbox daily and ensure responses are provided within one (1) business day.
Administrative & Management Support
- Provide administrative and operational support to HGCY leadership and program management.
- Schedule meetings, maintain program calendars, prepare meeting materials, and document meeting notes and action items.
- Assist with procurement requests, inventory tracking, event logistics, and administrative processes as needed.
- Support special projects, monitoring reviews, audits, contract deliverables, and program initiatives as assigned.
- Coordinate internal workflow activities to improve efficiency, accountability, and program operations.
- Serve as a point of contact for participant inquiries and provide timely assistance regarding program services, orientation schedules, and referral processes.
- Ensure participants receive appropriate information regarding available services and next steps in the enrollment process.
- Monitor FACS office actions and system-generated issues impacting participant services and program operations.
- Maintain accurate electronic records and support document management processes within PandaDoc and other approved systems..
Recruitment & Outreach Support
- Assist with outreach campaigns, informational sessions, hiring events, recruitment initiatives, and community engagement activities.
- Coordinate participant registration for orientations, workshops, career exploration activities, enrollment events, and special initiatives.
- Maintain outreach tracking logs, referral source reports, and participant engagement records.
- Support communication and coordination with schools, training providers, employers, community organizations, and workforce partners.