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Application Support Jobs in Silver Spring, MD (NOW HIRING)

AnaVation LLC

Application Administrator

Hanover, MD · On-site

The role involves providing Tier 3 application support, performing routine ServiceNow administration tasks, and collaborating with cross-functional teams to ensure system stability and user ...

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Application Support information

See Silver Spring, MD salary details

$32K

$166.6K

$213K

How much do application support jobs pay per year?

As of Jul 21, 2026, the average yearly pay for application support in Silver Spring, MD is $166,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $211,900.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs
What are the most commonly searched types of Application Support jobs in Silver Spring, MD? The most popular types of Application Support jobs in Silver Spring, MD are:
What are popular job titles related to Application Support jobs in Silver Spring, MD? For Application Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Application Support jobs in Silver Spring, MD look for? The top searched job categories for Application Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Application Support jobs? Cities near Silver Spring, MD with the most Application Support job openings:
Application Support jobs near you
Infographic showing various Application Support job openings in Silver Spring, MD as of July 2026, with employment types broken down into 78% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $166,633 per year, or $80.1 per hour.
Senior Application Support Developer

Senior Application Support Developer

Peraton

Arlington, VA • On-site

$86K - $138K/yr

Full-time

Posted 5 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

41st of 210 rated it services

Job description

Responsibilities
Peraton is seeking a Senior Application Support Developer to our team of talented professionals!
Our client's program maintains stability and public confidence in the nation's financial system by insuring deposits, examining and supervising financial institutions, and managing receiverships. This program is responsible for all activities related to the closing, management, and resolution of failed financial institutions.
Day to Day Roles and Responsibilities:
  • You will lead the design, development, and operational support for Citizen Developed applications.
  • Performs software development activities such as application/solution architecture, software design,
  • construction, debugging, testing, component integration, and maintenance using best
  • practices and techniques, specifications, relevant standards and tools.
  • Designs complex Graphical User Interfaces (GUIs) that are user-friendly and intuitive.
  • Ensures work products and deliverables meet software development, quality assurance, infrastructure, data
  • integrity, security, and privacy standards and RBOA/TO requirements.
  • Provides technical leadership to less experienced staff in same role.

Work Location: This role is based in Arlington, VA or Dallas, TX and would require you to reside close to either of these citites.
Qualifications
Basic Qualifications:
  • Bachelors degree and 10 years experience or Masters degree and 8 years experience
  • Minimum eight (8) years of experience developing and implementing applications using Agile principles
  • 8 or more years of experience developing applications for clients using Microsoft Power Platform, Salesforce, SharePoint, Visual Studio, Java, C#, Visual Basic, Oracle, SQL Server, or other similar software.
  • Two (2) or more years of experience leading application development in the role of technical lead, solutions architect, or project manager.
  • Experience developing and documenting application architecture, technical design, and user interface design components.
  • Experience analyzing and resolving technical issues relating to data or application integration and system architecture.
  • Experience providing technical guidance to clients.
  • Experience developing presentations and presenting to clients.
  • U.S. Citizenship required; must have the ability to obtain and maintain a Public Trust clearance

Preferred Qualifications:
  • Ability to work effectively with others in a team-oriented setting
  • Ability to communicate effectively both orally and in writing.

Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range
$86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

What Peraton employees say

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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