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Application Support Jobs in Washington (NOW HIRING)

USM

Application Support Professional

Reston, VA · On-site

... with Application management 2-5 years of progressive IT experience Preferred Skills Graduate degree or advanced studies ServiceNow (SN) administration experience or SN integration with change ...

USM

Application Support Senior

Reston, VA · On-site

$99K - $137K/yr

This Application Support Senior would serve as administrator for several enterprise tools in the area of business intelligence and data analytics. These tools include but are not limited to ...

DANE LLC

Tier III Application Support

Arlington, VA · On-site

$85K - $95K/yr

We are seeking a Tier III Application Support Specialist to join the Operations team. This is a high-visibility role with significant upward mobility potential, supporting over 70 applications and 4 ...

DANE LLC

Tier III Application Support

Arlington, VA · On-site

We are seeking a Tier III Application Support Specialist to join the Operations team. This is a high‑visibility role with significant upward mobility potential, supporting over 70 applications and ...

A3 Technology

Application Support -Mid Level

Washington, DC · On-site

$50K - $175K/yr

A3 Technology, Inc. is seeking Application Support (mid level) to join our team in Washington, DC. Essential Job Functions: * Prepare and edit technical material, including operations and maintenance ...

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Showing results 21-40

All JobsApplication Support JobsApplication Support Jobs in Washington

Application Support information

See Washington salary details

$35.1K

$182.6K

$233.3K

How much do application support jobs pay per year?

As of Sep 14, 2026, the average yearly pay for application support in Washington is $182,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,900.00 and $232,200.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Washington?

The most popular types of Application Support jobs in Washington are:

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For Application Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Washington look for?

The top searched job categories for Application Support jobs in Washington are:

What cities in Washington are hiring for Application Support jobs?

Cities in Washington with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $182,562 per year, or $87.8 per hour.

Application Support Professional

Reston, VA • On-site

USM
See more jobs at USMexternal

Full-time

Re-posted 17 days ago

Job description

Company Description

USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers. 

Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services. 

Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services and e-commerce. 

USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area - Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness.

Job Description

Qualifications
Bachelors degree in Engineering, Computer Science, Information Technology, related field or equivalent work experience
2-5 years working with change management tools such as Teamforge/GIT, Clearcase, ClearQuest
2-5 years of working with discovery tools such as Atrium Discovery and Dependency Mapping (ADDM)
2-5 years of working with Unix and windows environment
2-5 years working with Application management
2-5 years of progressive IT experience 

Preferred Skills
Graduate degree or advanced studies
ServiceNow (SN) administration experience or SN integration with change management tools
Experience with Unix Administration
Experience with BladeLogic for Data Automation (BDA)
Experience with application development
Strong System administration skills (Unix/Windows)
Strong Scripting experience (Batch/Perl/Shell/Powershell)
Must be able to work effectively Individually and in a team environment
Strong verbal and written communication skills

Additional Information

If my requirement matches your resume, then please do reply on my email id mohammedm(at)usmsystems(dot)com and contact number 703-880-2641.

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