ZipRecruiter

Log In

1

Application Support Jobs in Washington (NOW HIRING)

DANE LLC

Tier III Application Support

Arlington, VA · On-site

$85K - $95K/yr

We are seeking a Tier III Application Support Specialist to join the Operations team. This is a high-visibility role with significant upward mobility potential, supporting over 70 applications and 4 ...

Freddie Mac

Application Support, Sr

Mclean, VA · On-site

$175K/yr

Control-M components, integrations, reporting, APIs, and scripting to support automation and optimization. * CI/CD, DevOps tools, and the application development lifecycle. * Monitoring and incident ...

Freddie Mac

Application Support, Sr

Mclean, VA

$175K/yr

Control-M components, integrations, reporting, APIs, and scripting to support automation and optimization. * CI/CD, DevOps tools, and the application development lifecycle. * Monitoring and incident ...

previous pagenext page

Showing results 21-40

All JobsApplication Support JobsApplication Support Jobs in Washington

Application Support information

See Washington salary details

$35.1K

$182.6K

$233.3K

How much do application support jobs pay per year?

As of Aug 14, 2026, the average yearly pay for application support in Washington is $182,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,900.00 and $232,200.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Washington?

The most popular types of Application Support jobs in Washington are:

What are popular job titles related to Application Support jobs in Washington?

For Application Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Washington look for?

The top searched job categories for Application Support jobs in Washington are:

What cities in Washington are hiring for Application Support jobs?

Cities in Washington with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $182,562 per year, or $87.8 per hour.

Tier III Application Support

DANE LLC

Arlington, VA • On-site

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Benefits:
  • HSA & FSA Plans
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Tuition assistance
  • Vision insurance
  • Wellness resources


Description

At DANE, we put talented people on programs that matter. From day one, you’ll have competitive benefits, aggressive PTO, and the opportunity to do meaningful work on some of the most mission-critical systems in the federal government.
We are seeking a Tier III Application Support Specialist to join the Operations team. This is a high-visibility role with significant upward mobility potential, supporting over 70 applications and 4 DOS missions. This position focuses on diagnosing and resolving advanced application and data issues escalated from Tier I and Tier II teams, collaborating closely with development and other IT groups across a complex, multi-stack production environment built on .NET, Java, and Oracle platforms. The environment is evolving toward greater use of automation and data-driven tools, and the ideal candidate brings curiosity and a willingness to grow alongside it.
Details:
Location: Hybrid - Onsite, Arlington, VA,1 - 2 days/week and as needed
Job Type: Full Time
Education: Bachelor’s degree in computer science or Equivalent
Experience: Minimum 4 years of relevant experience
Clearance: Must hold an Active DoD Secret Clearance or higher

Responsibilities

  • Monitor production applications, scheduled jobs, and the incident management ticketing system (ServiceNow)
  • Receive, analyze, and troubleshoot complex incidents and service requests escalated from Tier I and Tier II support teams
  • Investigate application and data-related issues, determine root causes, and either resolve issues or collaborate with development and other IT teams for resolution
  • Collaborate with development teams by providing detailed analysis, logs, and findings that assist with root cause identification and prioritization of fixes
  • Write and execute SQL queries to analyze tables, grants, functions, procedures, packages, and triggers using SQL and TOAD
  • Perform backend data modifications using SQL in accordance with change management and security procedures
  • Assist in the creation and maintenance of Knowledge Base Articles (KBAs) and Standard Operating Procedures (SOPs) to improve issue resolution and reduce escalation volume
  • Support applications built on .NET, Java, and Oracle database platforms
  • Work within enterprise tools, including ServiceNow, CLM, jQuery, and SharePoint
  • Support operational reporting and analysis efforts, including basic Power BI dashboards
  • Utilize beginner-level scripting or automation (Python or C#) to assist with diagnostics, data handling, or operational efficiencies as appropriate
  • Run PowerShell scripts daily for monitoring, report generation, server maintenance, and operational automation. 

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • Active DoD Secret Clearance or higher required
  • Minimum 4+ years of experience in a Tier III Application Support or Production Support Analyst role
  • Strong problem-solving skills with the ability to break down complex technical and process-related issues to identify root causes
  • Experience supporting applications developed on .NET, Java, and Oracle database platforms
  • Strong SQL scripting experience, including writing queries and performing backend data modifications using SQL and TOAD
  • Experience with enterprise support tools, including ServiceNow, CLM, jQuery, and SharePoint
  • Excellent verbal and written communication skills with the ability to explain technical issues clearly to non-technical users and collaborate effectively with development and IT teams
  • Experience running PowerShell scripts

Preferred Qualifications

  • Beginner-level experience with Python scripting for basic automation, diagnostics, or data processing
  • Familiarity with C# applications for troubleshooting or support purposes
  • Experience building or supporting Power BI dashboards or reports
  • Demonstrated interest in learning and supporting automation and AI-assisted operational workflows as the environment evolves


DANE LLC is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Flexible work from home options available.