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Application Support Jobs in New York (NOW HIRING)

Made4net

Application Support Engineer

Teaneck, NJ

$70K/yr

The mission of the Application Support department is to ensure the smooth operation of the company's client applications at client sites by proactively monitoring their performance, troubleshooting ...

MillTech

Application Support Engineer

New York, NY · Hybrid

Application Support Engineer Reports to: Head of Platforms Education Level: Graduate Location: New York City - In office 3 days per week Salary: $130,000 Overview - About MillTech MillTech provides ...

New

MillTech

Application Support Engineer

New York, NY · On-site

Application Support Engineer Reports to: Head of Platforms Education Level: Graduate Location: New York City - In office 3 days per week Salary: $130,000 Overview - About MillTech MillTech provides ...

New

Barclays

Application Support Analyst

Whippany, NJ · On-site

Embark on a transformative journey as an Application Support Analyst. At Barclays, our vision is clear -to redefine the future of banking and help craft innovative solutions. In this role, you will ...

Randstad Digital

Application Support Analyst

Edison, NJ · On-site

We are seeking an analytical and driven Application Support Specialist to join our Application Development department to ensure the seamless operation and continuous improvement of our core business ...

intenseye

Application Support Engineer

New York, NY · On-site

$100K - $150K/yr

The Role As an Application Support Engineer, you will cover the full support spectrum: fielding inbound customer questions directly via chat and email (L1), conducting hands-on technical ...

intenseye

Application Support Engineer

New York, NY · On-site

$100K - $150K/yr

The Role As an Application Support Engineer, you will cover the full support spectrum: fielding inbound customer questions directly via chat and email (L1), conducting hands-on technical ...

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Showing results 21-40

All JobsApplication Support JobsApplication Support Jobs in New York

Application Support information

See New York salary details

$33.9K

$176.3K

$225.4K

How much do application support jobs pay per year?

As of Aug 30, 2026, the average yearly pay for application support in New York is $176,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,900.00 and $224,300.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in New York?

The most popular types of Application Support jobs in New York are:

What are popular job titles related to Application Support jobs in New York?

For Application Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in New York look for?

The top searched job categories for Application Support jobs in New York are:

What cities in New York are hiring for Application Support jobs?

Cities in New York with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $176,346 per year, or $84.8 per hour.

Application Support Engineer

Manhattan, NY

Brains Workgroup, Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Brains Workgroup, Inc.external

$65 - $78/hr

Full-time

Posted 9 days ago

Job description

Our client, a major bank in New York City, is looking for Application Support Engineer Consultant

3-6 months initial contract with possibility for extensions and option to hire.
5 days on-site in NYC Office

** Must be authorized to work for ANY employer in US   - NO H1 Visa support for this role

Rate: $65-78/h on W2, possible C2C as well.

Application Support Engineer 

Job Description:
Overview
The Junior Support Analyst provides application and operational support for equity trading platforms and related business applications. The role works closely with traders, sales teams, vendors, and technology teams to ensure production systems operate effectively.
Responsibilities
  • Monitor and support trading and middle-office applications.
  • Investigate and resolve production incidents and user issues.
  • Analyze data, logs, and reports to identify problems and trends.
  • Perform user onboarding, access reviews, and operational controls.
  • Coordinate with vendors and internal technology teams to resolve issues.
  • Support system upgrades, testing, and new business initiatives.
  • Create and maintain operational procedures and documentation.
  • Participate in after-hours support rotations as experience grows.

Preferred Qualifications
  • Degree in Finance, Business Analytics, Computer Science, Information Systems, or related field.
  • Strong analytical and problem-solving skills.
  • Advanced Excel skills.
  • Interest in financial markets and technology.
  • Ability to learn SQL, scripting, and production support tools.
  • Strong communication and organizational skills.

Nice to Have
  • Experience with databases, reporting, or data analysis.
  • Exposure to financial services, trading, or investment operations.
  • Familiarity with Python, SQL, PowerShell, or Linux.

Education:
Bachelor's Degree or equivalent experience


Please email your resume or

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Or email: igork@brainsworkgroup.com
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 Keywords: middle-office applications data onboarding finance business analyst excel sql python powershell