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Application Support Technician Jobs (NOW HIRING)

Quantum Health

Software Support Technician

Dublin, OH · On-site

About the role The Software Support Technician role performs work independently with general ... Identification of internal application technical knowledge base gaps for the Service Desk and ...

Quantum Health

Software Support Technician

Dublin, OH · On-site

About the role The Software Support Technician role performs work independently with general ... Identification of internal application technical knowledge base gaps for the Service Desk and ...

Layer 8 Solutions

IT Support Technician

Tampa, FL · On-site

$20 - $25/hr

Common desktop application support * Moving computers & standing for periods of the day Job ... IT Technician with expertise and professionalism to deliver premier level support to in-house ...

Promantis Inc

Mobile Device Support Technician

Manhattan, NY · On-site

$41K - $51K/yr

The Mobile Device Support Technician will provide technical support for the Real Time Field Force (RTFF) mobile application used by over 250 ENS CODE Inspectors City-Wide. This position supports HPD ...

Tecology

Be Seen First

Support Technician

Vancouver, WA · On-site

$22.10 - $31.83/hr

This role provides support and assistance to users in the use of hardware, application software ... Support Technician 1: $22.10 Support Technician 2: $26.52 Support Technician 3: $31.83 Bonus ...

quadra

IT Support Technician

Longwood, FL · On-site

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 ... Hands-on experience in hardware troubleshooting and extensive application support experience.

Tecology, Inc.

Support Technician

Vancouver, WA · On-site

This role provides support and assistance to users in the use of hardware, application software ... Support Technician 1: $22.10 Support Technician 2: $26.52 Support Technician 3: $31.83  Bonus ...

quadra

IT Support Technician

Longwood, FL · On-site

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 ... Hands-on experience in hardware troubleshooting and extensive application support experience.

Quantum Health

Software Support Technician

Dublin, OH · On-site

About the role The Software Support Technician role performs work independently with general ... Identification of internal application technical knowledge base gaps for the Service Desk and ...

Gregory Industries, Inc.

IT Support Technician

Canton, OH · On-site

$20 - $27.50/hr

... application support, and infrastructure improvements. Qualifications : Required : • 2 - 3 years of experience supporting users in a business environment. • Excellent time-management skills • ...

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Application Support Technician information

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$15

$26

$40

How much do application support technician jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for application support technician in the United States is $26.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What is an application support technician?

Application Support Technicians are IT professionals responsible for maintaining, troubleshooting, and supporting software applications within an organization. They assist users by resolving software issues, performing system upgrades, and ensuring applications run efficiently. Their role often involves collaborating with developers, providing technical support, and documenting solutions to common problems. They play a critical part in keeping business operations smooth by minimizing downtime related to application errors.

What skills and qualifications are needed to be an application support technician?

To thrive as an Application Support Technician, you need strong analytical skills, troubleshooting abilities, and a solid understanding of software applications, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and database management (such as SQL) is typically required, and certifications like CompTIA A+ can be beneficial. Excellent communication, patience, and problem-solving skills help you effectively assist users and coordinate with technical teams. These capabilities are crucial for quickly resolving technical issues, ensuring seamless application performance, and maintaining high user satisfaction.

What challenges do application support technicians face and how can they be managed?

Application Support Technicians often encounter challenges such as troubleshooting complex software issues under tight deadlines, managing competing priorities from different users, and staying updated with frequent software updates. Effective management of these challenges involves strong communication skills to clarify user problems, a methodical approach to problem-solving, and continuous learning to keep pace with evolving technologies. Collaborating closely with development teams and end-users also helps ensure issues are resolved efficiently and knowledge is shared across the team.

What is the difference between Application Support Technician vs Help Desk Technician?

AspectApplication Support TechnicianHelp Desk Technician
Required CredentialsAssociate's degree or equivalent, certifications like CompTIA A+High school diploma or equivalent, certifications like CompTIA A+
Work EnvironmentCorporate IT departments, software companiesIT support centers, customer service environments
Employer & Industry UsageTech firms, large organizationsAny organization with IT support needs
Common Search & Comparison IntentUnderstanding technical support roles, troubleshooting software issuesCustomer support, resolving user issues

The Application Support Technician typically handles complex software issues, performs troubleshooting, and provides technical assistance within organizations. Help Desk Technicians focus on resolving basic user problems, providing first-level support, and assisting end-users. While both roles require similar certifications and work environments, the Application Support Technician often deals with more technical and specialized tasks.

What does an application support technician do?

An application support technician provides technical assistance for software applications, troubleshooting issues, resolving user problems, and ensuring smooth operation. They often use diagnostic tools, communicate with users, and may document solutions to improve system performance and user experience.

What cities are hiring for Application Support Technician jobs?

Cities with the most Application Support Technician job openings:

Who are the top companies hiring for Application Support Technician jobs?

The top employers for Application Support Technician jobs are:

What states have the most Application Support Technician jobs?

States with the most job openings for Application Support Technician jobs include:

What are popular job titles related to Application Support Technician jobs?

For Application Support Technician jobs, the most frequently searched job titles are:

Application Support Technician jobs near you
Infographic showing various Application Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,892 per year, or $26.4 per hour.

Junior Litigation Support Technician

1872 Consulting

Chicago, IL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Litigation Support Technician

Under the direction of the Litigation Support Operations Manager, the Litigation Support Technician is responsible for performing all standard processes handled by the Litigation Support Operations department. The Litigation Support Technician is responsible for assisting with the technical support of litigation support software applications and network systems, including maintaining and troubleshooting solutions for identified litigation support needs at the company.

Responsibilities

  • Utilize, maintain and troubleshoot litigation support software applications, databases and networks.
  • Load and extract delimited text data to/from litigation support software applications and perform data normalization, global edits, removal of duplicates and overlay or merging of data into existing records and/or index databases.
  • Load received files onto network file servers according to file type.
  • Perform quality checks, load data, and image files using litigation support applications such as Relativity or other data analysis software (such as MS Excel or Access).
  • Provide application support and troubleshooting assistance for litigation support software applications, image scanning and printing.
  • Ensure quality assurance and perform quality control measures on all processes performed.
  • Assist in duplication and creation of media.
  • Ability to be flexible to work overtime as required.
  • Other projects as assigned.

Required Experience

  • Bachelor's Degree in CMIS, CS, Engineering or experience with litigation support, technical support, help desk support or desktop support
  • Technical skills of computer networks and a Microsoft Windows operating system.
  • Efficiency with Microsoft Office, including Excel.
  • Ability to work independently or as a part of a cross-functional team in a production environment.
  • Flexibility to work overtime.

Preferred Experience

  • Experience with database and spreadsheet applications: MS Access, SQL, etc.
  • Knowledge of litigation database applications (Relativity, LAW, NUIX, Concordance, IPRO, LiveNote, Case Map, Case Notebook, HighQ) including the ability to create, maintain and troubleshoot databases.
1872 Consulting logo

About 1872 Consulting

Sourced by ZipRecruiter

1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2014

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