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Application Support Analyst Jobs in Raleigh, NC (NOW HIRING)

DPR Construction

EHS Application Admin

Raleigh, NC · On-site

Application Administrator - EHS TechnologyDescription The application administrator is accountable ... cause analysis, and supporting projects involving enterprise and business applications. The ...

DPR Construction

Business Systems Analyst

Raleigh, NC · On-site

In partnership with the Application Support team, review new system releases, hotfixes, patches ... Analytical and statistical skills with the ability to apply them to systems issues and products ...

New

Disys

.NET Developer

Durham, NC

$46.50 - $61.50/hr

... application suite Work with PTG(L1/L2) Support analysts and IT operations to support critical/complex issues and provide workarounds/resolutions to fix issues. Work with the team to enhance ...

Wake County Public Schools

Systems Analyst

Raleigh, NC · On-site

The Systems Analyst - Program Management provides database management, analytics, application support, process improvement, and reporting services to support Wake County Public School System's (WCPSS ...

Wake County Public Schools

Systems Analyst

Raleigh, NC · On-site

The Systems Analyst - Program Management provides database management, analytics, application support, process improvement, and reporting services to support Wake County Public School System's (WCPSS ...

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All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Raleigh, NC

Application Support Analyst information

See Raleigh, NC salary details

$14

$34

$61

How much do application support analyst jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for application support analyst in Raleigh, NC is $34.70, according to ZipRecruiter salary data. Most workers in this role earn between $25.91 and $39.47 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Application Support Analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an Application Support Analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an Application Support Analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Raleigh, NC? For Application Support Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in Raleigh, NC look for? The top searched job categories for Application Support Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Application Support Analyst jobs? Cities near Raleigh, NC with the most Application Support Analyst job openings:
Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $72,173 per year, or $34.7 per hour.
Senior IT Technical Support Analyst

Senior IT Technical Support Analyst

Artech Information System LLC

Raleigh, NC • On-site

Other

Posted 12 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description


Candidate will manage Corporate Security applications from an on-going support perspective as well as lifecycle and change management. 
Requirements 
AMAG/CCURE/Salient/Passage Point experience strongly preferred; familiarity with physical access control and video management systems technology a must 
Active Directory, HR Data integration, windows server experience 
Experience with lifecycle management and upgrades 
Ability to write and work with business partners to execute System and Unit Test Plans 
Experience with Service Transitions from Projects to Production 
Experience using ITIL for incident and problem management 
Vendor management experience 
Ability to multi-task as candidate will manage concurrent workstreams 
Strong communication skills as project teams will primarily be virtual 

Qualifications

Nice to have 
Experience with GSK IT systems and processes 
Experience with managing GSK GxP validated systems, including writing GxP documentation and managing the project through the documentation process 
Experience with Lean Sigma

Additional Information

For more information, please contact

Tinny Jindal

973-967-3478

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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