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Remote Application Analyst Jobs in Raleigh, NC (NOW HIRING)

DPR Construction

Application Support Analyst

Raleigh, NC · On-site +1

Job Summary The Service Desk Analyst Level 2 provides technical and application support to internal ... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ...

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic ... IT, and application development . * Strong knowledge of clinical workflows, regulatory ...

Ontic

IT ERP Systems Analyst

Creedmoor, NC · Remote

This is a remote position and will work closely with business stakeholders, IT teams, and external ... and application support best practices Strong analytical and problem-solving skills with the ...

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Remote Application Analyst information

See Raleigh, NC salary details

$34K

$81.3K

$135.1K

How much do remote application analyst jobs pay per year?

As of Jun 30, 2026, the average yearly pay for remote application analyst in Raleigh, NC is $81,283.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,700.00 and $91,400.00 per year, depending on experience, location, and employer.

What is a Remote Application Analyst job?

A Remote Application Analyst is responsible for supporting, troubleshooting, and optimizing software applications for an organization while working remotely. They collaborate with end-users, IT teams, and vendors to ensure applications function smoothly and meet business needs. Their tasks may include software configuration, issue resolution, data analysis, and system upgrades. Strong problem-solving skills, technical expertise, and communication abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the Remote Application Analyst position, and why are they important?

To thrive as a Remote Application Analyst, you need strong analytical skills, proficiency in troubleshooting software applications, and a solid background in computer science or a related field. Familiarity with ticketing systems, SQL databases, cloud platforms, and certifications like ITIL or CompTIA are often valuable. Excellent communication, organization, and problem-solving abilities are key soft skills for success in a remote environment. These competencies ensure effective resolution of technical issues, seamless collaboration with distributed teams, and delivery of high-quality support to end users.

What are the most common challenges faced by Remote Application Analysts, and how can they be managed?

Remote Application Analysts often encounter challenges such as effectively troubleshooting issues without direct, in-person access to systems or end users, and maintaining clear communication across virtual teams. To manage these, analysts leverage remote desktop tools, detailed documentation, and structured escalation processes to diagnose and resolve problems efficiently. Staying proactive with regular check-ins, maintaining up-to-date knowledge of supported applications, and utilizing collaborative platforms can greatly improve workflow. A strong focus on clear communication and self-management is key to overcoming the unique obstacles of remote support roles.

What are the most commonly searched types of Application Analyst jobs in Raleigh, NC? The most popular types of Application Analyst jobs in Raleigh, NC are:
What are popular job titles related to Remote Application Analyst jobs in Raleigh, NC? For Remote Application Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Application Analyst jobs in Raleigh, NC look for? The top searched job categories for Remote Application Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Application Analyst jobs? Cities near Raleigh, NC with the most Remote Application Analyst job openings:
Remote Application Analyst jobs near you

System Administrator Citrix

Computer World Services

Morrisville, NC • Remote

Full-time

Posted 26 days ago

Job description

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven System Administrator - Citrix who is responsible for the administration, configuration, optimization, and operational support of enterprise Citrix environments supporting NIEHS mission-critical applications. This role ensures secure, reliable, and high-performing virtual application and desktop delivery services across the enterprise.

The Citrix Administrator provides advanced systems administration support within a complex, multi-platform environment, ensuring system availability, performance optimization, capacity planning, and effective user access to business systems.
Key Tasks & Responsibilities

Citrix Environment Administration

  • Supervise and manage daily configuration and operation of Citrix infrastructure, including Citrix Virtual Apps and Desktops environments
  • Maintain availability, performance, and stability of virtual application delivery services
  • Manage Citrix farms, delivery controllers, storefronts, and supporting infrastructure components
  • Ensure proper provisioning and management of virtual desktops and published applications

System Operations & Optimization

  • Monitor system performance, resource utilization, and capacity across Citrix environments
  • Plan and implement system optimization strategies to ensure high availability and efficient resource usage
  • Analyze system metrics and performance trends to support capacity planning and scaling decisions
  • Perform proactive maintenance to prevent service degradation and outages

User Access & Application Delivery Support

  • Plan and monitor assistance to users accessing business systems through Citrix platforms
  • Troubleshoot user connectivity, session performance, and application access issues
  • Ensure secure and reliable remote access to enterprise applications
  • Coordinate with service desk and infrastructure teams to resolve access-related incidents

Infrastructure Integration & Coordination

  • Coordinate Citrix infrastructure with Windows Server, Active Directory, and network services
  • Support integration with enterprise applications, databases, and backend systems
  • Collaborate with system administrators, network engineers, and application teams to ensure seamless service delivery
  • Support infrastructure upgrades, patches, and system migrations impacting Citrix environments

System Maintenance & Lifecycle Management

  • Perform system upgrades, patching, and maintenance of Citrix components
  • Ensure compliance with vendor recommendations, security standards, and enterprise policies
  • Support lifecycle management of Citrix infrastructure, including version upgrades and platform modernization
  • Maintain documentation of configurations, changes, and operational procedures

Monitoring, Troubleshooting & Incident Response

  • Monitor Citrix system health, availability, and performance metrics
  • Diagnose and resolve complex system issues across virtual delivery environments
  • Provide escalation support for high-impact incidents affecting end-user access
  • Participate in on-call rotation for critical system support

Capacity Planning & Reporting

  • Conduct system capacity analysis for Citrix infrastructure and supporting components
  • Forecast resource needs based on usage trends and organizational growth
  • Provide regular reports on system performance, utilization, and availability
  • Recommend improvements to optimize system efficiency and user experience

Required Technical Skills

  • Citrix Virtual Apps and Desktops (CVAD) administration
  • Citrix StoreFront, Delivery Controllers, and associated infrastructure components
  • Windows Server administration and Active Directory integration
  • System performance monitoring and capacity planning
  • User access management and remote application delivery support
  • Troubleshooting complex virtual environment issues
  • Understanding of TCP/IP networking and infrastructure connectivity

Preferred Skills

  • Experience supporting Federal or NIH environments
  • Familiarity with VMware vSphere environments
  • Experience with hybrid cloud environments (e.g., Azure integration)
  • Knowledge of PowerShell scripting for automation
  • Experience with enterprise monitoring tools (e.g., SolarWinds, SCOM, or equivalent)
  • ITIL Foundation certification or IT service management experience

Key Competencies

  • Strong troubleshooting and analytical problem-solving skills
  • Ability to manage high-availability enterprise environments
  • Effective communication with technical and non-technical stakeholders
  • Strong attention to detail and operational discipline
  • Ability to prioritize and resolve multiple concurrent system issues
  • Commitment to service reliability and user experience
Education & Experience

Education

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

Experience

  • 5-8 years of experience in system administration within enterprise IT environments
  • Experience supporting Citrix Virtual Apps and Desktops or equivalent virtual application delivery platforms
  • Experience in Windows Server environments and enterprise user access management  
Certifications
  • Citrix CCP-V (or CCA-V minimum)
  • Windows Server Hybrid Administrator
  • Security+
  • ITIL certification preferred
Security Clearance
  • Applicants must be able to obtain a Public Trust clearance

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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