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Remote Application Analyst Jobs in Raleigh, NC (NOW HIRING)

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic ... IT, and application development . * Strong knowledge of clinical workflows, regulatory ...

VIVA USA INC

Business Analyst

Raleigh, NC · On-site +1

Remote The client needs a full-time expert level Senior Business Analyst to perform business analysis responsibilities from Business Concept through Implementation. These responsibilities include ...

Truist

Process Analyst II

Raleigh, NC · On-site +1

$74K - $134K/yr

After you click Apply Now and complete your application, you'll be invited to create a profile ... Richmond, VA - 1001 Semmes Avenue No Full Remote/Telecommute. No Relocation Assistance. ESSENTIAL ...

RemX

Be Seen First

Project Reconciliation Analyst - Clinical Research

Raleigh, NC · Remote

$60K - $70K/yr

NOW HIRING! Project Reconciliation Analyst Direct Hire | Remote | $60,000 - $70,000 Are you a ... Partner with cash application and collections teams to resolve payment issues. * Assist with ...

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All JobsApplication Analyst JobsRemote Application Analyst JobsRemote Application Analyst Jobs in Raleigh, NC

Remote Application Analyst information

See Raleigh, NC salary details

$34K

$81.3K

$135.1K

How much do remote application analyst jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote application analyst in Raleigh, NC is $81,283.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,700.00 and $91,400.00 per year, depending on experience, location, and employer.

What is a remote application analyst?

A Remote Application Analyst is responsible for supporting, troubleshooting, and optimizing software applications for an organization while working remotely. They collaborate with end-users, IT teams, and vendors to ensure applications function smoothly and meet business needs. Their tasks may include software configuration, issue resolution, data analysis, and system upgrades. Strong problem-solving skills, technical expertise, and communication abilities are essential for this role.

What are the key skills and qualifications needed to thrive as a remote application analyst?

To thrive as a Remote Application Analyst, you need strong analytical skills, proficiency in troubleshooting software applications, and a solid background in computer science or a related field. Familiarity with ticketing systems, SQL databases, cloud platforms, and certifications like ITIL or CompTIA are often valuable. Excellent communication, organization, and problem-solving abilities are key soft skills for success in a remote environment. These competencies ensure effective resolution of technical issues, seamless collaboration with distributed teams, and delivery of high-quality support to end users.

What are the most common challenges faced by remote application analysts, and how can they be managed?

Remote Application Analysts often encounter challenges such as effectively troubleshooting issues without direct, in-person access to systems or end users, and maintaining clear communication across virtual teams. To manage these, analysts leverage remote desktop tools, detailed documentation, and structured escalation processes to diagnose and resolve problems efficiently. Staying proactive with regular check-ins, maintaining up-to-date knowledge of supported applications, and utilizing collaborative platforms can greatly improve workflow. A strong focus on clear communication and self-management is key to overcoming the unique obstacles of remote support roles.

What are the most commonly searched types of Application Analyst jobs in Raleigh, NC?

The most popular types of Application Analyst jobs in Raleigh, NC are:

What are popular job titles related to Remote Application Analyst jobs in Raleigh, NC?

For Remote Application Analyst jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Application Analyst jobs in Raleigh, NC look for?

The top searched job categories for Remote Application Analyst jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Application Analyst jobs?

Cities near Raleigh, NC with the most Remote Application Analyst job openings:

Remote Application Analyst jobs near you
Infographic showing various Remote Application Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 74% Full Time, and 26% Contract. Highlights an 100% Remote job distribution, with an average salary of $81,283 per year, or $39.1 per hour.

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

INFO ORIGIN INC

Raleigh, NC • Remote

$35 - $45/hr

Contractor

Re-posted 3 days ago

Job description

  • Position Title: Epic EHR Helpdesk Analyst 
  • Location: Raleigh, NC (Fully remote, 1st shift (7AM–3:30PM EST)
  • Interview: Webcam Interview Only
  • Position Type: Contract

Overview:

  • Provides advanced Epic EHR support across 13 facilities. Resolves technical issues, manages access, and supports users; includes weekends and holidays to ensure reliable patient‑care systems.
  • The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
  • Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

  • Provide support for Epic applications, workflows, access, printing, and integration issues.
  • Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
  • Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
  • Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
  • Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
  • Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
  • Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
  • Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
  • Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
  • Maintain documentation, knowledge base articles, and standard operating procedures.
  • Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
  • Support change management and scheduled downtime communications as needed.
  • Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
  • Escalate critical issues and downtime events according to established protocols.

Required Skills

  • Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.
  • Proficient with ServiceNow or other enterprise ticketing systems.
  • In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).

Highly Desired:

  • Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).
  • Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).