Analyze system metrics and performance trends to support capacity planning and scaling decisions ... User access management and remote application delivery support * Troubleshooting complex virtual ...
Analyze system metrics and performance trends to support capacity planning and scaling decisions ... User access management and remote application delivery support * Troubleshooting complex virtual ...
Application Support Analyst
Raleigh, NC ยท On-site +1
Job Summary The Service Desk Analyst Level 2 provides technical and application support to internal ... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ...
Application Support Analyst
Raleigh, NC ยท On-site +1
Job Summary The Service Desk Analyst Level 2 provides technical and application support to internal ... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ...
Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Application Lifecycle Management tracking, analysis, and reporting within the Information ...
Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Application Lifecycle Management tracking, analysis, and reporting within the Information ...
Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Application Lifecycle Management tracking, analysis, and reporting within the Information ...
Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Application Lifecycle Management tracking, analysis, and reporting within the Information ...
Application Portfolio Management Analyst
Raleigh, NC ยท On-site +1
Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Application Lifecycle Management tracking, analysis, and reporting within the Information ...
Application Portfolio Management Analyst
Raleigh, NC ยท On-site +1
Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Application Lifecycle Management tracking, analysis, and reporting within the Information ...
Application Portfolio Management Analyst
Raleigh, NC ยท On-site +1
Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Application Lifecycle Management tracking, analysis, and reporting within the Information ...
Application Portfolio Management Analyst
Raleigh, NC ยท On-site +1
Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Application Lifecycle Management tracking, analysis, and reporting within the Information ...
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
Raleigh, NC ยท Remote
$35 - $45/hr
Epic EHR Helpdesk Analyst * Location: Raleigh, NC (Fully remote, 1st shift (7AM-3:30PM EST ... Troubleshoot complex application, account, and workflow issues related to Epic and other clinical ...
Quick apply
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
Raleigh, NC ยท Remote
$35 - $45/hr
Epic EHR Helpdesk Analyst * Location: Raleigh, NC (Fully remote, 1st shift (7AM-3:30PM EST ... Troubleshoot complex application, account, and workflow issues related to Epic and other clinical ...
Responsible for all aspects of application support to include but not limited to: leads design and ... Eligible remote states include NC, FL, GA, SC, SD, TN, TX and VA.** Department Description Serving ...
Responsible for all aspects of application support to include but not limited to: leads design and ... Eligible remote states include NC, FL, GA, SC, SD, TN, TX and VA.** Department Description Serving ...
EHR Epic Analyst
Cary, NC ยท Remote
Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic ... IT, and application development . * Strong knowledge of clinical workflows, regulatory ...
Quick apply
EHR Epic Analyst
Cary, NC ยท Remote
Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic ... IT, and application development . * Strong knowledge of clinical workflows, regulatory ...
SAP Security Analyst/Admin
Raleigh, NC ยท Remote
SAP Security Analyst/Admin Direct Hire REMOTE but must reside within 3 hours of Raleigh US Citizens ... The candidate needs to possess a complete understanding of industry practices regarding application ...
SAP Security Analyst/Admin
Raleigh, NC ยท Remote
SAP Security Analyst/Admin Direct Hire REMOTE but must reside within 3 hours of Raleigh US Citizens ... The candidate needs to possess a complete understanding of industry practices regarding application ...
SAP Security Analyst/Admin
Raleigh, NC ยท Remote
SAP Security Analyst/Admin Direct Hire REMOTE but must reside within 3 hours of Raleigh US Citizens ... The candidate needs to possess a complete understanding of industry practices regarding application ...
SAP Security Analyst/Admin
Raleigh, NC ยท Remote
SAP Security Analyst/Admin Direct Hire REMOTE but must reside within 3 hours of Raleigh US Citizens ... The candidate needs to possess a complete understanding of industry practices regarding application ...
Psychometric Analyst
Durham, NC ยท Remote
$70K - $80K/yr
You will be 100% remote. You Will: * Perform item calibration and item analysis procedures and ... Knowledge and application of statistical concepts * Intermediate SAS programming skills
Psychometric Analyst
Durham, NC ยท Remote
$70K - $80K/yr
You will be 100% remote. You Will: * Perform item calibration and item analysis procedures and ... Knowledge and application of statistical concepts * Intermediate SAS programming skills
Psychometric Analyst
Durham, NC ยท Remote
$70K - $80K/yr
You will be 100% remote. You Will: * Perform item calibration and item analysis procedures and ... Knowledge and application of statistical concepts * Intermediate SAS programming skills
Psychometric Analyst
Durham, NC ยท Remote
$70K - $80K/yr
You will be 100% remote. You Will: * Perform item calibration and item analysis procedures and ... Knowledge and application of statistical concepts * Intermediate SAS programming skills
Application Security Engineer - AI Trainer
Cary, NC ยท Remote
$40 - $75/hr
Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...
Quick apply
Application Security Engineer - AI Trainer
Cary, NC ยท Remote
$40 - $75/hr
Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...
Application Security Engineer - AI Trainer
Raleigh, NC ยท Remote
$40 - $75/hr
Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...
Quick apply
Application Security Engineer - AI Trainer
Raleigh, NC ยท Remote
$40 - $75/hr
Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...
Senior Manager IT - Application Development (Remote)
Raleigh, NC ยท Remote
$93K - $128K/yr
Experience in all aspects of software delivery management - analysis, design, estimating, and ... Passion for application development security and related certification is a strong plus (i.e. CISSP)
Senior Manager IT - Application Development (Remote)
Raleigh, NC ยท Remote
$93K - $128K/yr
Experience in all aspects of software delivery management - analysis, design, estimating, and ... Passion for application development security and related certification is a strong plus (i.e. CISSP)
Application Security Engineer - AI Trainer
Durham, NC ยท Remote
$40 - $75/hr
Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...
Quick apply
Application Security Engineer - AI Trainer
Durham, NC ยท Remote
$40 - $75/hr
Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...
Senior Manager IT - Application Development (Remote)
Raleigh, NC ยท Remote
$93K - $128K/yr
Experience in all aspects of software delivery management - analysis, design, estimating, and ... Passion for application development security and related certification is a strong plus (i.e. CISSP)
Senior Manager IT - Application Development (Remote)
Raleigh, NC ยท Remote
$93K - $128K/yr
Experience in all aspects of software delivery management - analysis, design, estimating, and ... Passion for application development security and related certification is a strong plus (i.e. CISSP)
Senior Manager IT - Application Development (Remote)
Raleigh, NC ยท Remote
$93K - $128K/yr
Experience in all aspects of software delivery management - analysis, design, estimating, and ... Passion for application development security and related certification is a strong plus (i.e. CISSP)
Senior Manager IT - Application Development (Remote)
Raleigh, NC ยท Remote
$93K - $128K/yr
Experience in all aspects of software delivery management - analysis, design, estimating, and ... Passion for application development security and related certification is a strong plus (i.e. CISSP)
Mobile Application Developer (Android)
Cary, NC ยท Remote
$40 - $75/hr
... analysis and visualization. Your work directly contributes to refining intelligent systems that ... Benefits: * This is a full-time or part-time REMOTE position * You'll be able to choose which ...
Quick apply
Mobile Application Developer (Android)
Cary, NC ยท Remote
$40 - $75/hr
... analysis and visualization. Your work directly contributes to refining intelligent systems that ... Benefits: * This is a full-time or part-time REMOTE position * You'll be able to choose which ...
Remote Application Analyst information
See Raleigh, NC salary details
$34K - $43.2K
1% of jobs
$43.2K - $52.4K
11% of jobs
$52.4K - $61.6K
12% of jobs
$62.4K is the 25th percentile. Wages below this are outliers.
$61.6K - $70.8K
18% of jobs
The median wage is $75.1K / yr.
$70.8K - $80K
18% of jobs
$88.3K is the 75th percentile. Wages above this are outliers.
$80K - $89.2K
17% of jobs
$89.2K - $98.4K
10% of jobs
$98.4K - $107.5K
5% of jobs
$107.5K - $116.7K
3% of jobs
$116.7K - $125.9K
3% of jobs
$125.9K - $135.1K
2% of jobs
$34K
$81.3K
$135.1K
How much do remote application analyst jobs pay per year?
What is a Remote Application Analyst job?
A Remote Application Analyst is responsible for supporting, troubleshooting, and optimizing software applications for an organization while working remotely. They collaborate with end-users, IT teams, and vendors to ensure applications function smoothly and meet business needs. Their tasks may include software configuration, issue resolution, data analysis, and system upgrades. Strong problem-solving skills, technical expertise, and communication abilities are essential for this role.
What are the key skills and qualifications needed to thrive in the Remote Application Analyst position, and why are they important?
To thrive as a Remote Application Analyst, you need strong analytical skills, proficiency in troubleshooting software applications, and a solid background in computer science or a related field. Familiarity with ticketing systems, SQL databases, cloud platforms, and certifications like ITIL or CompTIA are often valuable. Excellent communication, organization, and problem-solving abilities are key soft skills for success in a remote environment. These competencies ensure effective resolution of technical issues, seamless collaboration with distributed teams, and delivery of high-quality support to end users.
What are the most common challenges faced by Remote Application Analysts, and how can they be managed?
Remote Application Analysts often encounter challenges such as effectively troubleshooting issues without direct, in-person access to systems or end users, and maintaining clear communication across virtual teams. To manage these, analysts leverage remote desktop tools, detailed documentation, and structured escalation processes to diagnose and resolve problems efficiently. Staying proactive with regular check-ins, maintaining up-to-date knowledge of supported applications, and utilizing collaborative platforms can greatly improve workflow. A strong focus on clear communication and self-management is key to overcoming the unique obstacles of remote support roles.

Full-time
Posted 5 days ago
Job description
Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven System Administrator - Citrix who is responsible for the administration, configuration, optimization, and operational support of enterprise Citrix environments supporting NIEHS mission-critical applications. This role ensures secure, reliable, and high-performing virtual application and desktop delivery services across the enterprise.
The Citrix Administrator provides advanced systems administration support within a complex, multi-platform environment, ensuring system availability, performance optimization, capacity planning, and effective user access to business systems.Citrix Environment Administration
- Supervise and manage daily configuration and operation of Citrix infrastructure, including Citrix Virtual Apps and Desktops environments
- Maintain availability, performance, and stability of virtual application delivery services
- Manage Citrix farms, delivery controllers, storefronts, and supporting infrastructure components
- Ensure proper provisioning and management of virtual desktops and published applications
System Operations & Optimization
- Monitor system performance, resource utilization, and capacity across Citrix environments
- Plan and implement system optimization strategies to ensure high availability and efficient resource usage
- Analyze system metrics and performance trends to support capacity planning and scaling decisions
- Perform proactive maintenance to prevent service degradation and outages
User Access & Application Delivery Support
- Plan and monitor assistance to users accessing business systems through Citrix platforms
- Troubleshoot user connectivity, session performance, and application access issues
- Ensure secure and reliable remote access to enterprise applications
- Coordinate with service desk and infrastructure teams to resolve access-related incidents
Infrastructure Integration & Coordination
- Coordinate Citrix infrastructure with Windows Server, Active Directory, and network services
- Support integration with enterprise applications, databases, and backend systems
- Collaborate with system administrators, network engineers, and application teams to ensure seamless service delivery
- Support infrastructure upgrades, patches, and system migrations impacting Citrix environments
System Maintenance & Lifecycle Management
- Perform system upgrades, patching, and maintenance of Citrix components
- Ensure compliance with vendor recommendations, security standards, and enterprise policies
- Support lifecycle management of Citrix infrastructure, including version upgrades and platform modernization
- Maintain documentation of configurations, changes, and operational procedures
Monitoring, Troubleshooting & Incident Response
- Monitor Citrix system health, availability, and performance metrics
- Diagnose and resolve complex system issues across virtual delivery environments
- Provide escalation support for high-impact incidents affecting end-user access
- Participate in on-call rotation for critical system support
Capacity Planning & Reporting
- Conduct system capacity analysis for Citrix infrastructure and supporting components
- Forecast resource needs based on usage trends and organizational growth
- Provide regular reports on system performance, utilization, and availability
- Recommend improvements to optimize system efficiency and user experience
Required Technical Skills
- Citrix Virtual Apps and Desktops (CVAD) administration
- Citrix StoreFront, Delivery Controllers, and associated infrastructure components
- Windows Server administration and Active Directory integration
- System performance monitoring and capacity planning
- User access management and remote application delivery support
- Troubleshooting complex virtual environment issues
- Understanding of TCP/IP networking and infrastructure connectivity
Preferred Skills
- Experience supporting Federal or NIH environments
- Familiarity with VMware vSphere environments
- Experience with hybrid cloud environments (e.g., Azure integration)
- Knowledge of PowerShell scripting for automation
- Experience with enterprise monitoring tools (e.g., SolarWinds, SCOM, or equivalent)
- ITIL Foundation certification or IT service management experience
Key Competencies
- Strong troubleshooting and analytical problem-solving skills
- Ability to manage high-availability enterprise environments
- Effective communication with technical and non-technical stakeholders
- Strong attention to detail and operational discipline
- Ability to prioritize and resolve multiple concurrent system issues
- Commitment to service reliability and user experience
Education
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
Experience
- 5-8 years of experience in system administration within enterprise IT environments
- Experience supporting Citrix Virtual Apps and Desktops or equivalent virtual application delivery platforms
- Experience in Windows Server environments and enterprise user access managementย ย
- Citrix CCP-V (or CCA-V minimum)
- Windows Server Hybrid Administrator
- Security+
- ITIL certification preferred
- Applicants must be able to obtain a Public Trust clearance
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [emailย protected].
About Computer World Services
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Falls Church, VA, US
Year founded
1990