ZipRecruiter

Log In

1

Apple Chat Support Jobs (NOW HIRING)

ID.me

IT Support Analyst

Mountain View, CA · On-site

Troubleshoot and support Apple hardware, software, and peripherals. * Deliver friendly, customer ... Exposure to enterprise AI tools (e.g., AI copilots, chat assistants, workflow automation tools) and ...

redShift

Network & Systems Technician

Amsterdam, NY · On-site

$20 - $22/hr

... Apple devices. This role offers exposure to a broad range of technologies and provides ... Chat * Remote support tools * Troubleshoot and resolve intermediate to advanced technical issues ...

redShift

Network & Systems Technician

Albany, NY · On-site

$20 - $22/hr

... Apple devices. This role offers exposure to a broad range of technologies and provides ... Chat * Remote support tools * Troubleshoot and resolve intermediate to advanced technical issues ...

redShift

Network & Systems Technician

Albany, NY · On-site

$20 - $22/hr

... Apple devices. This role offers exposure to a broad range of technologies and provides ... Chat * Remote support tools * Troubleshoot and resolve intermediate to advanced technical issues ...

redShift

Network & Systems Technician

Amsterdam, NY · On-site

$20 - $22/hr

... Apple devices. This role offers exposure to a broad range of technologies and provides ... Chat * Remote support tools * Troubleshoot and resolve intermediate to advanced technical issues ...

previous page

Showing results 41-60

All JobsApple Chat Support Jobs

Apple Chat Support information

See salary details

$14

$26

$44

How much do apple chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for apple chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Apple Chat Support representatives, and how can they be addressed?

Apple Chat Support representatives often face challenges such as managing multiple customer inquiries simultaneously, troubleshooting unfamiliar technical issues, and maintaining composure with frustrated users. To address these, Apple provides thorough training and easy access to internal knowledge bases and escalation channels. Representatives benefit from staying organized and asking clarifying questions to ensure they fully understand customer concerns. Collaborating with team leads and peers is also encouraged, allowing faster problem-solving and professional growth. By leveraging available resources and fostering strong communication within the team, most challenges can be effectively managed.

What is an Apple Chat Support?

An Apple Chat Support job involves assisting customers with inquiries, troubleshooting technical issues, and providing support for Apple products and services through online chat. Support advisors help customers resolve problems, offer product recommendations, and guide them through troubleshooting steps. This role requires strong communication skills, problem-solving abilities, and knowledge of Apple products. Chat support agents typically work remotely or in Apple support centers, ensuring customers receive timely and effective assistance.

What skills and qualifications are needed for Apple Chat Support?

To thrive as an Apple Chat Support representative, you need strong problem-solving abilities, excellent written communication skills, and a basic understanding of Apple products and systems, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) tools, live chat platforms, and possibly Apple’s internal troubleshooting resources is typically expected. High emotional intelligence, patience, and a customer-focused attitude set top performers apart in this role. These skills ensure fast, clear, and empathetic support for customers, leading to high satisfaction and efficient issue resolution.

More about Apple Chat Support jobs
What cities are hiring for Apple Chat Support jobs? Cities with the most Apple Chat Support job openings:
What are the most commonly searched types of Apple Chat Support jobs? The most popular types of Apple Chat Support jobs are:
What states have the most Apple Chat Support jobs? States with the most job openings for Apple Chat Support jobs include:
What job categories do people searching Apple Chat Support jobs look for? The top searched job categories for Apple Chat Support jobs are:
Apple Chat Support jobs near you
Infographic showing various Apple Chat Support job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

NPI Build Support Technician - Engineer

Tata Consultancy Service Limited

San Jose, CA • On-site

$65K - $105K/yr

Full-time, Part-time

Re-posted 7 hours ago

Job description

Role Overview
We are seeking a technician to provide on-site build support, material library management, and shipping/logistics coordination for an engineering hardware team. This is a hands-on, fast-paced role requiring strong attention to detail, security awareness, and the ability to manage multiple concurrent tasks independently.
Key Responsibilities
• Receive, verify, pack, label, and track engineering materials for local hardware builds
• Maintain and fulfill requests from a physical library of engineering parts (MLBs, flexes, modules, components)
• Manage inbound/outbound shipments including customs documentation, carrier tracking, and DRP updates
• Import and update unit records in iTrack (internal tracking system); process re-allocations within 24 hours
• Ensure proper chain-of-custody and security protocols for sensitive and high-value engineering materials
• Coordinate daily with internal stakeholders and external partners (SRM, DHX, customs, carriers, trade compliance)
• Deliver daily allocation and shipment status reports by 5:00 PM PT to applicable teams
• Support hardware re-work logistics track outbound units and follow up on inbound returns
• Execute inventory cleanouts with full documentation; coordinate secure disposal with security teams
• Escalate delivery issues, customs holds, and discrepancies same day with clear communication
Must-Have Skills
• Prefers Prior 6 Months Apple exp.
• 2+ years of experience in physical inventory management, material handling, or logistics operations
• Hands-on experience verifying shipments against packing lists, POs, and commercial invoices
• Familiarity with international and domestic shipping processes, customs documentation, and HS Codes (Harmonized System Codes)
• Strong organizational skills with proven ability to manage multiple programs simultaneously
• Proficiency with email, chat (Slack/Webex/iMessage), and spreadsheet-based tracking tools
• Experience handling sensitive or classified materials with strict security and chain-of-custody protocols
• Must be available on-site MondayFriday at Cupertino, CA no remote work
Good-to-Have Skills
• Prior experience in an NPI, engineering lab, or consumer electronics build environment
• Familiarity with Apple internal tools, particularly iTrack, DHX, or DRP workflows
• Experience with customs clearance processes and trade compliance documentation
• Exposure to hardware components such as PCBs, logic boards, flex cables, or system assemblies
• Ba ckground in warehouse or stockroom operations within a high-security facility
Salary Range : $65,000-$105,000 a year.

Apply