ZipRecruiter

Log In

1

Apple Chat Support Jobs (NOW HIRING)

ACD Connect, LLC

Support Specialist - W

Farmington, UT · Remote

$17/hr

... and chat assistance to veterans and their family members. The job will consist of mainly handling ... Our systems are not compatible with MacBooks, Apple devices, Chromebooks, or tablets. This position ...

ACD Connect

Support Specialist - W

Farmington, UT · On-site

$17/hr

... and chat assistance to veterans and their family members. The job will consist of mainly handling ... Our systems are not compatible with MacBooks, Apple devices, Chromebooks, or tablets. This position ...

Doyon, Limited

Technical Support Analyst

Plano, TX · On-site

Responsibilities : • Firstline responder to incoming issues through chat, email-generated tickets ... Apple Mac supported Operating systems (workstations) • Sophos and other major AV brands • ...

ID.me

IT Support Analyst

Mountain View, CA · On-site

Troubleshoot and support Apple hardware, software, and peripherals. * Deliver friendly, customer ... Exposure to enterprise AI tools (e.g., AI copilots, chat assistants, workflow automation tools) and ...

ID.me

IT Support Analyst

Mountain View, CA · On-site

Troubleshoot and support Apple hardware, software, and peripherals. * Deliver friendly, customer ... Exposure to enterprise AI tools (e.g., AI copilots, chat assistants, workflow automation tools) and ...

redShift

Network & Systems Technician

Albany, NY · On-site

$20 - $22/hr

... Apple devices. This role offers exposure to a broad range of technologies and provides ... Chat * Remote support tools * Troubleshoot and resolve intermediate to advanced technical issues ...

redShift

Network & Systems Technician

Amsterdam, NY · On-site

$20 - $22/hr

... Apple devices. This role offers exposure to a broad range of technologies and provides ... Chat * Remote support tools * Troubleshoot and resolve intermediate to advanced technical issues ...

redShift

Network & Systems Technician

Albany, NY · On-site

$20 - $22/hr

... Apple devices. This role offers exposure to a broad range of technologies and provides ... Chat * Remote support tools * Troubleshoot and resolve intermediate to advanced technical issues ...

next page

Showing results 1-20

All JobsApple Chat Support Jobs

Apple Chat Support information

See salary details

$14

$26

$44

How much do apple chat support jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for apple chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

How much do Apple chat advisors make?

Apple chat support advisors typically earn an hourly wage ranging from $15 to $25, depending on experience and location. Some positions may also include performance bonuses or benefits, and the role often requires strong communication skills and familiarity with Apple products and support tools.

How to become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service tools and chat platforms. Relevant experience in customer support or technical troubleshooting can be beneficial, and some companies may require training or certification in specific software or procedures.

Can I work for Apple support from home?

Apple Chat Support representatives can sometimes work remotely, depending on the company's current policies and the specific role. These positions typically require good communication skills, a reliable internet connection, and sometimes specific technical certifications or equipment. Availability of remote work may vary based on location and company needs.

What are the most common challenges faced by Apple Chat Support representatives, and how can they be addressed?

Apple Chat Support representatives often face challenges such as managing multiple customer inquiries simultaneously, troubleshooting unfamiliar technical issues, and maintaining composure with frustrated users. To address these, Apple provides thorough training and easy access to internal knowledge bases and escalation channels. Representatives benefit from staying organized and asking clarifying questions to ensure they fully understand customer concerns. Collaborating with team leads and peers is also encouraged, allowing faster problem-solving and professional growth. By leveraging available resources and fostering strong communication within the team, most challenges can be effectively managed.

What is an Apple Chat Support job?

An Apple Chat Support job involves assisting customers with inquiries, troubleshooting technical issues, and providing support for Apple products and services through online chat. Support advisors help customers resolve problems, offer product recommendations, and guide them through troubleshooting steps. This role requires strong communication skills, problem-solving abilities, and knowledge of Apple products. Chat support agents typically work remotely or in Apple support centers, ensuring customers receive timely and effective assistance.

What are the key skills and qualifications needed to thrive in the Apple Chat Support position, and why are they important?

To thrive as an Apple Chat Support representative, you need strong problem-solving abilities, excellent written communication skills, and a basic understanding of Apple products and systems, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) tools, live chat platforms, and possibly Apple’s internal troubleshooting resources is typically expected. High emotional intelligence, patience, and a customer-focused attitude set top performers apart in this role. These skills ensure fast, clear, and empathetic support for customers, leading to high satisfaction and efficient issue resolution.

Does Apple offer online chat support?

Apple Chat Support representatives provide online chat assistance to customers for technical issues and product inquiries. This service is available through Apple's support website and requires familiarity with Apple products and support tools. Chat support is typically offered during Apple’s standard support hours and may require account verification.
More about Apple Chat Support jobs
What cities are hiring for Apple Chat Support jobs? Cities with the most Apple Chat Support job openings:
What are the most commonly searched types of Apple Chat Support jobs? The most popular types of Apple Chat Support jobs are:
What states have the most Apple Chat Support jobs? States with the most job openings for Apple Chat Support jobs include:
What job categories do people searching Apple Chat Support jobs look for? The top searched job categories for Apple Chat Support jobs are:
Apple Chat Support jobs near you
Infographic showing various Apple Chat Support job openings in the United States as of July 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Customer Support / Helpdesk - Level 1

MOTA

Sunnyvale, CA

$9 - $17/hr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

Company Description

UNorth, established in 1999, is a global leader of innovative consumer products and services. 

Our products range across many industries including Electronics, Aviation, Fashion, Toys, Pet Supplies, and Information Technology.
The underlying principle of all operations is the same: be the most innovative, provide an exceptional customer service, and earn results by working hard. 

UNorth offers a fun, highly-intelligent, flexible, and informal working atmosphere. We'll challenge you, involve you, and celebrate your contributions. Build your future by joining a winning team that wants you to succeed. 
There is a wide range of pay, health, and benefit programs available that include wellness benefits, retirement benefits, paid time off, career development, and more. 
UNorth Brands you will be working on specifically are:
Consumer Electronics
www.MOTA.com 

Aviation Headset for Pilots
www.FlyFaro.com 

Job Description
  • Job Title: Technical Customer Support / Helpdesk - Level 1
  • Job Description: We are looking for a bright, sharp, and organized internet savvy individual to join our team in Sunnyvale, CA for Level 1 or Level 2 technical support Position.
  • Type: Full-time
  • General Working Days: Monday-Friday (May include occasional work or tasks off-hours or weekends)
  • General Working Hours: Minimum of 40 hours per week. Irregular hours as needed.
  • Availability: Immediate Opening


RESPONSIBILITIES

  • Able to quickly understand and efficiently resolve customers' concerns
  • Able to provide superb customer care to all customers
  • Able to find technical answers and solutions online
  • Excellent Problem Solving Skills
  • Comfortable communicating over the phone, email, online, and live chat
  • Able to troubleshoot basic  IT related issues such as connecting computers, internet connections, etc
Qualifications
  • Exceptionally Sharp, Punctual, Detailed-Oriented, and Organized
  • Excellent Writing Skills.
  • Be Technical and up to date on Technology
  • General Computer Skills (Windows troubleshooting, Excel, Outlook Email, Internet, Website, etc)
  • Understand basic HTML
  • Must be active on Facebook, Twitter, Instagram, YouTube
  • Ability to multi-task and prioritize in a fast-paced environment
  • Excellent troubleshooting and repair skills
  • Be able to work independently or as a team. Motivated with good interpersonal skills. Good research skills
  • Legal to Work in the United States and be able to pass background check and screening


RESPONSIBILITIES (Include but not limited to):

  • Able to quickly understand and efficiently resolve customers' concerns
  • Able to provide superb customer care to all customers
  • Able to find technical answers and solutions online
  • Excellent Problem Solving Skills
  • Comfortable communicating over the phone, email, online, and live chat
  • Able to troubleshoot basic IT related issues such as connecting computers, internet connections, etc


____________________________________________________________

IN ORDER TO KNOW IF YOU'RE A RIGHT FIT TO APPLY FOR THIS POSITION, YOU SHOULD BE ABLE TO:

  • You should know (without research) top 5 technology product of this year.
  • You should know (without research) what is the name of the next generation Apple and Samsung Mobile Product
  • Consider yourself a sharp and internet savvy person
  • Consider yourself technical
  • Consider yourself a detailed-oriented person
  • Consider yourself proper candidate with ability to achieve "Professional Communication" and "Customer Satisfaction"
Additional Information
  • General Rate for this position is: $9 - $17 / Hour
  • Please Indicate your availability
  • This is an on-site position. Please do not apply if you are looking for remote work.

Apply