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Api Support Engineer Jobs in California (NOW HIRING)

Zuma

Support Engineer

San Francisco, CA · On-site +1

The Role As a Support Engineer at Zuma, you'll be a bridge between our customers, engineering team ... Ensure API integrations between Zuma and property management systems (PMS) / CRMs are set up and ...

PactFi

Client Support Engineer

San Francisco, CA · On-site +1

$130K - $150K/yr

Directly manage Tier 1 client accounts across implementations, data migrations, API enablement, and support * Partner with Product and Engineering to develop and ship internal tooling and client ...

Socure

Technical Support Engineer

San Francisco, CA · On-site

$90K - $115K/yr

Experience supporting APIs and API integrations. * Strong SQL skills with ability to query, analyze ... engineering context. * Ability to write and iterate on prompts for LLMs to generate RCAs, draft ...

Nantmedia

Application Support Engineer

El Segundo, CA · On-site

$95K - $110K/yr

Troubleshoot and resolve application, integration, API, database, and system issues by identifying ... Engineering and 3+ years of experience supporting enterprise applications, SaaS platforms, cloud ...

Cartesia

Product Support Engineer

San Francisco, CA · On-site

$100K - $150K/yr

API errors, model behavior, latency/reliability issues, and partner integrations. * Be a customer ... support, product support, technical account management, or forward-deployed engineering role.

Staffingine LLC

IBM API Developer

Torrance, CA · On-site

Job Title: IBM API Developer (APIConnect) Job Location: Torrance, CA Job Type: Contract We are ... The role involves designing, developing, securing, and supporting enterprise APIs and integrations ...

Apple

API Review & Design Engineer

Cupertino, CA · On-site

Description Our team provides API design guidance, consulting, and outreach to framework engineering teams to support the development of consistent, complete, and intuitive APIs. We establish and ...

Finch

Technical Support Engineer

San Francisco, CA · Hybrid

$110K - $130K/yr

Become an authority on Finch's API, products, and integrations to encourage developers to use our ... L1 support is categorized as commonly occurring questions that can be answered with a canned ...

Finch

Technical Support Engineer

San Francisco, CA · On-site

$110K - $130K/yr

Become an authority on Finch's API, products, and integrations to encourage developers to use our ... L1 support is categorized as commonly occurring questions that can be answered with a canned ...

Finch

Technical Support Engineer

San Francisco, CA · Hybrid

$110K - $130K/yr

Become an authority on Finch's API, products, and integrations to encourage developers to use our ... L1 support is categorized as commonly occurring questions that can be answered with a canned ...

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Showing results 21-40

All JobsApi Support Engineer JobsApi Support Engineer Jobs in California

Api Support Engineer information

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How much do api support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for api support engineer in California is $39.35, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $46.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an api support engineer?

To thrive as an API Support Engineer, you need a strong understanding of API protocols (REST, SOAP), programming/scripting skills (such as Python or JavaScript), and experience with troubleshooting and debugging. Familiarity with tools like Postman, API gateways, and ticketing systems, as well as relevant certifications like AWS Certified Developer or API-specific courses, is highly beneficial. Excellent problem-solving abilities, clear written and verbal communication, and a customer-focused attitude distinguish top performers. These competencies ensure effective technical support, smooth integration experiences for clients, and strong collaboration with internal engineering teams.

What does an api support engineer do?

As an API Support Engineer, your day typically involves investigating and resolving technical issues raised by clients, monitoring API performance, and collaborating closely with development and product teams to escalate and address more complex problems. You may spend time writing scripts or testing APIs to verify reported issues, as well as updating technical documentation or knowledge bases to help clients self-serve. In addition to direct customer support, you'll often participate in team meetings to discuss trends, share insights, and contribute to process improvements. This mix of technical troubleshooting, communication, and teamwork keeps the role dynamic and rewarding.

What is an api support engineer?

An API Support Engineer is responsible for assisting developers and customers in integrating, troubleshooting, and optimizing API usage. They diagnose technical issues, provide solutions, and work closely with engineering teams to resolve bugs or improve API performance. Their role requires strong problem-solving skills, knowledge of RESTful APIs, authentication methods, and programming languages like Python or JavaScript. Additionally, they may create documentation, FAQs, and tutorials to enhance the developer experience.

What are popular job titles related to Api Support Engineer jobs in California? For Api Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Api Support Engineer jobs in California look for? The top searched job categories for Api Support Engineer jobs in California are:
Api Support Engineer jobs near you
Infographic showing various Api Support Engineer job openings in California as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 29% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,844 per year, or $39.3 per hour.

Support Engineer

Zuma

San Francisco, CA • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Re-posted 18 days ago

Job description

About Zuma
Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property manager alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.
Off the back of our Series-A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers.
Zuma has raised over $17M in funding to date and has support from world-renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC's former COO, Qasar Younis.
The Role
As a Support Engineer at Zuma, you'll be a bridge between our customers, engineering team, and product vision. You'll ensure new customers onboard smoothly, integrations run reliably, and support operations scale as we grow. This is a hands-on role for someone who loves problem-solving, can dive into APIs and databases, and takes pride in clear documentation and communication. You'll help property managers succeed with our AI platform while also driving continuous improvements in our internal tools and processes.
Why This Could Be Your Dream Role
  • You want to work at a company where customers feel your impact every day
  • You'll have autonomy to design and implement innovative technical solutions
  • Your work will directly impact thousands of apartment communities and millions of renters
  • You'll receive significant equity in a venture-backed company with strong traction
  • As we scale, your role and influence will grow with the company

Why You Might Want to Think Twice
  • This is a demanding role that will often require extended hours and deep commitment
  • As a founding team member, you'll need to wear multiple hats and step outside your comfort zone
  • You'll need to make thoughtful tradeoffs between innovation and immediate needs
  • You'll interact directly with customers to understand their needs and occasionally travel to their offices
  • We're a startup - priorities can shift rapidly as we respond to market opportunities and customer needs
  • If you're not comfortable getting your hands dirty with legacy code or speaking directly with customers, this isn't the job for you

Responsibilities
  • Maintain and help debug Zuma's internal admin onboarding tool for new customers
  • Configure and manage backend feature flags for customers
  • Ensure API integrations between Zuma and property management systems (PMS) / CRMs are set up and fully functional
  • Keep integration documentation accurate and up-to-date (and improve it for easier adoption)
  • Debug existing integration issues when regressions occur
  • Investigate and report on basic AI hallucination issues and knowledge base inconsistencies
  • Collaborate with engineering to automate repetitive tasks and improve onboarding/support workflows

Skills & Experience
  • Basic coding ability (Python or JavaScript) for automation and small improvements
  • Familiarity with databases (MongoDB / Postgres)
  • Strong understanding of APIs and ability to debug integration issues
  • Clear written and verbal communication skills (especially in explaining technical issues to non-technical audiences)
  • Attention to detail with a knack for documenting processes clearly and efficiently
  • Bonus: Prior experience supporting SaaS or AI-driven platforms

Other Benefits
  • Great health insurance, dental, and vision.
  • Gym and workspace stipends.
  • Computer and workspace enhancements.
  • Unlimited PTO.
  • Company off-sites with the team.
  • Opportunity to play a critical role in building the foundations of the company and Engineering culture.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About Zuma

Sourced by ZipRecruiter

Industry

Software development

Company size

11 - 50 Employees

Headquarters location

San Francisco, CA, US

Year founded

2020

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