Store Support
$14.25 - $17.75/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
$14.25 - $17.75/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
$14.75 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
$14.75 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Batavia, NY · On-site
$17 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Batavia, NY · On-site
$17 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Rochester, NY · On-site
$14.75 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Rochester, NY · On-site
$14.75 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
$14.50 - $18/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
$14.50 - $18/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
$14.75 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
$14.75 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Rochester, NY · On-site
$14.75 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Rochester, NY · On-site
$14.75 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Rochester, NY · On-site
$17 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Rochester, NY · On-site
$17 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Rochester, NY · On-site
$15.50 - $17.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Rochester, NY · On-site
$15.50 - $17.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Victor, NY · On-site
$17 - $19/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Victor, NY · On-site
$17 - $19/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Rochester, NY · On-site
$16.50 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Rochester, NY · On-site
$16.50 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
$14.25 - $17.75/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
$14.25 - $17.75/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Victor, NY · On-site
$14.50 - $18/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
Victor, NY · On-site
$14.50 - $18/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
$14.75 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
Store Support
$14.75 - $18.50/hr
Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.
PT Store Receptionist
Webster, NY · On-site
$16 - $19/hr
Answering phones and directing calls to appropriate departments. * Assisting in order processing ... Prior experience as a customer-service representative a plus. * Have an upbeat and enthusiastic ...
Quick apply
PT Store Receptionist
Webster, NY · On-site
$16 - $19/hr
Answering phones and directing calls to appropriate departments. * Assisting in order processing ... Prior experience as a customer-service representative a plus. * Have an upbeat and enthusiastic ...
PT Store Receptionist
Webster, NY · On-site
$14.50 - $19/hr
Answering phones and directing calls to appropriate departments. * Assisting in order processing ... Prior experience as a customer-service representative a plus. * Have an upbeat and enthusiastic ...
PT Store Receptionist
Webster, NY · On-site
$14.50 - $19/hr
Answering phones and directing calls to appropriate departments. * Assisting in order processing ... Prior experience as a customer-service representative a plus. * Have an upbeat and enthusiastic ...
PT Store Receptionist
Webster, NY · On-site
$16 - $19/hr
Answering phones and directing calls to appropriate departments. * Assisting in order processing ... Prior experience as a customer-service representative a plus. * Have an upbeat and enthusiastic ...
Quick apply
PT Store Receptionist
Webster, NY · On-site
$16 - $19/hr
Answering phones and directing calls to appropriate departments. * Assisting in order processing ... Prior experience as a customer-service representative a plus. * Have an upbeat and enthusiastic ...
Physician Assistant- Bariatric Surgery (OR & Clinic)
Irondequoit, NY · On-site
$100K - $150K/yr
Responsibilities include managing answering service calls, addressing consults, and rounding on ... Rochester POSTAL CODE: 14621 The listed base pay range is a good faith representation of current ...
Physician Assistant- Bariatric Surgery (OR & Clinic)
Irondequoit, NY · On-site
$100K - $150K/yr
Responsibilities include managing answering service calls, addressing consults, and rounding on ... Rochester POSTAL CODE: 14621 The listed base pay range is a good faith representation of current ...
Physician Assistant- Bariatric Surgery (OR & Clinic)
Rochester, NY · On-site
$100K - $150K/yr
Responsibilities include managing answering service calls, addressing consults, and rounding on ... Rochester POSTAL CODE: 14621 The listed base pay range is a good faith representation of current ...
Physician Assistant- Bariatric Surgery (OR & Clinic)
Rochester, NY · On-site
$100K - $150K/yr
Responsibilities include managing answering service calls, addressing consults, and rounding on ... Rochester POSTAL CODE: 14621 The listed base pay range is a good faith representation of current ...
Automotive Service Advisor - Customer Service & Sales Focus
Webster, NY · On-site
$50K - $55K/yr
Medical
PTO
This role is much more than answering phones and writing estimates. We're looking for someone who ... This is not a receptionist or customer service representative position. We're looking for someone ...
Quick apply
Automotive Service Advisor - Customer Service & Sales Focus
Webster, NY · On-site
$50K - $55K/yr
Medical
PTO
This role is much more than answering phones and writing estimates. We're looking for someone who ... This is not a receptionist or customer service representative position. We're looking for someone ...
Answering Service Rep information
See Rochester, NY salary details
$12.33 - $14.73
7% of jobs
$16.95 is the 25th percentile. Wages below this are outliers.
$14.73 - $17.12
19% of jobs
The median wage is $19.46 / hr.
$17.12 - $19.51
24% of jobs
$19.51 - $21.91
12% of jobs
$21.91 - $24.30
5% of jobs
$24.30 - $26.69
7% of jobs
$26.72 is the 75th percentile. Wages above this are outliers.
$26.69 - $29.09
23% of jobs
$29.09 - $31.48
2% of jobs
$31.48 - $33.87
0% of jobs
$33.87 - $36.27
0% of jobs
$36.27 - $38.66
0% of jobs
$12
$22
$38
How much do answering service rep jobs pay per hour?
As of Aug 20, 2026, the average hourly pay for answering service rep in Rochester, NY is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.02 per hour, depending on experience, location, and employer.
What is an answering service rep?
An Answering Service Representative is a professional who manages incoming calls on behalf of businesses or organizations. Their primary duties include answering phone calls, taking messages, transferring calls, and providing basic information to callers. These representatives often work in call centers or remotely, assisting companies that need 24/7 customer support or want to ensure no call goes unanswered. They play a crucial role in maintaining a professional image for businesses and ensuring effective communication with clients or customers.
How do answering service reps manage high call volumes while maintaining quality customer interactions?
Answering Service Reps often handle large numbers of calls, especially during peak hours or emergencies. To manage this, they utilize call management software, follow structured scripts, and prioritize calls based on urgency. Maintaining professionalism, active listening, and clear communication are essential to ensure every caller feels valued, even under time pressure. Team collaboration and regular training also play key roles in maintaining service quality and efficiency.
What are the key skills and qualifications needed to thrive as an answering service rep?
To thrive as an Answering Service Representative, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding organization, patience, and professionalism help you handle high call volumes and build positive customer interactions. These skills ensure accurate message delivery, client satisfaction, and efficient service in a fast-paced environment.
What is the average pay for answering service representatives?
Answering service representatives typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $33,000. Pay can vary based on experience, location, and whether the role is full-time or part-time, often requiring good communication skills and familiarity with call center software.
What are popular job titles related to Answering Service Rep jobs in Rochester, NY?
For Answering Service Rep jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Answering Service Rep jobs in Rochester, NY look for?
The top searched job categories for Answering Service Rep jobs in Rochester, NY are:
- No Experience High School Diploma
- Customer Service Representative Tmobile
- Customer Service Representative Geico
- Humana Customer Service Representative
- Urgently Hiring 2Nd Shift Customer Service Representative ~
- Online Customer Service Rep
- Comcast Customer Service Representative
- Telecommute Customer Service Representative ~
- Csr Recruitment
- Services Customer Service
What cities near Rochester, NY are hiring for Answering Service Rep jobs?
Cities near Rochester, NY with the most Answering Service Rep job openings:
Home Depot rating
7.4
Based on 6,441 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
What Home Depot employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Home Depot
Sourced by ZipRecruiter
The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.
Industry
Retail, manufacturing and personal services
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US