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Amtrak Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Acro Service Corp

Customer Service Representative

Tempe, AZ

$15.50 - $21.25/hr

Administrative - Customer Service Representative I Location: Tempe, AZ, USA 85282-3428 Duration: 03 months Contract on W2 (Possible extension) Position Description: * The main function of a customer ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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All JobsAmtrak Customer Service Representative Jobs

Amtrak Customer Service Representative information

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How much do amtrak customer service representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for amtrak customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the Amtrak 750 mile rule?

The Amtrak 750 mile rule states that employees, including customer service representatives, are generally eligible for certain benefits or travel privileges if they have completed at least 750 miles of service or travel. This rule often applies to employee fare discounts or travel allowances, requiring employees to meet specific mileage thresholds for eligibility.

Does Amtrak have remote jobs?

Amtrak Customer Service Representatives typically work in station or call center environments, and remote positions are not commonly advertised for this role. However, some administrative or support roles within Amtrak may offer remote work options depending on the position and department. Candidates should review specific job postings for remote work opportunities.

How much does Amtrak pay their employees?

Amtrak Customer Service Representatives typically earn an hourly wage that ranges from $15 to $25, depending on experience and location. The position often includes benefits such as health insurance and retirement plans, and may require working evenings, weekends, or holidays.

How hard is it to get hired at Amtrak?

Getting hired as an Amtrak Customer Service Representative involves a competitive application process that includes submitting an online application, passing assessments, and completing interviews. Candidates typically need good communication skills, customer service experience, and may be required to pass background checks and drug screenings. The hiring process can take several weeks depending on the position and applicant pool.

What are the key skills and qualifications needed to thrive as an Amtrak Customer Service Representative, and why are they important?

To thrive as an Amtrak Customer Service Representative, you need strong interpersonal skills, customer service experience, and a high school diploma or equivalent. Familiarity with ticketing systems, reservation software, and Amtrak policies is typically required. Exceptional communication, patience, and problem-solving abilities help representatives effectively address passenger needs and resolve issues. These skills ensure a positive travel experience for customers and contribute to the smooth operation of Amtrak services.

What are some common challenges Amtrak Customer Service Representatives face when assisting passengers, and how are these typically managed?

Amtrak Customer Service Representatives often encounter challenges such as handling high passenger volumes during peak travel times, managing delayed or disrupted schedules, and addressing diverse customer needs and concerns. These challenges are typically managed by relying on strong communication skills, staying up-to-date on train schedules and policies, and collaborating closely with other team members like ticket agents and conductors. Representatives are also trained to remain calm under pressure and use problem-solving strategies to ensure a positive travel experience for passengers.

What is the difference between Amtrak Customer Service Representative vs Greyhound Customer Service Agent?

AspectAmtrak Customer Service RepresentativeGreyhound Customer Service Agent
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentTrain stations, onboard trains, call centersBus terminals, ticket counters, call centers
Employer & Industry UsageAmtrak, passenger rail industryGreyhound, bus transportation industry
Common Search & Comparison IntentCustomer service roles in passenger railCustomer service roles in bus transportation

The Amtrak Customer Service Representative and Greyhound Customer Service Agent roles both focus on assisting passengers, selling tickets, and providing travel information. While they share similar credentials and work environments, they serve different transportation modes—rail vs. bus. Both roles are essential in their respective industries for ensuring smooth customer experiences and operational efficiency.

What are Amtrak Customer Service Representatives?

Amtrak Customer Service Representatives are frontline employees who assist passengers with their travel needs, provide information about train schedules, help with ticketing and reservations, and address customer concerns or questions. Their role is to ensure a smooth travel experience by offering support both at stations and onboard trains. They may also handle baggage, process refunds, and coordinate with other Amtrak staff to resolve issues. Strong communication skills and a customer-focused attitude are essential for this position.
More about Amtrak Customer Service Representative jobs
What cities are hiring for Amtrak Customer Service Representative jobs? Cities with the most Amtrak Customer Service Representative job openings:
What states have the most Amtrak Customer Service Representative jobs? States with the most job openings for Amtrak Customer Service Representative jobs include:
What job categories do people searching Amtrak Customer Service Representative jobs look for? The top searched job categories for Amtrak Customer Service Representative jobs are:
Amtrak Customer Service Representative jobs near you
Infographic showing various Amtrak Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 75% Part Time, 10% Temporary, 10% Contract, and 5% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

Domino's

Lee, MA • On-site

$17.25 - $23.50/hr

Full-time

Posted 10 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,881 frontline employees who took The Breakroom Quiz

18th of 22 rated food delivery companies

Job description

Customer Service Representative (CSR)
Customer Service Representative:
50 West Central Street, Lee MA 01238
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.
Daily Routine:
  • Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
  • Ensure orders are organized and accurate.

Necessary Skills:
  • Ability to multi-task/work efficiently under pressure
  • Ability to work in a fast-paced environment - Handle the Rush
  • Effective communication with team members and customers
  • Understand safe food handling, food storage and sanitation
  • Ability to work nights and weekends
  • Excellent customer service skills
  • Ability to take direction from management
  • Must be 16 years of age or older to be considered

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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