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Ambulance Billing Manager Jobs (NOW HIRING)

Medicount Management, Inc.

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Patient Billing Call Center Manager

Evendale, OH · On-site

$50K - $55K/yr

The ideal candidate has managed a team of inbound patient billing representatives and understands ... Experience in EMS, ambulance transport billing, or municipal government billing environments

DocGo

Billing Manager

Ridgewood, NY

$75K - $85K/yr

Title: Billing Manager Location: 16-70 Weirfield St, Ridgewood, NY (In-Person) Employment Type ... Thorough knowledge of ambulance transport documentation * Extensive knowledge of ICD-10 and ...

DocGo

Billing Manager

Ridgewood, NY · On-site

$75K - $85K/yr

Title: Billing Manager Location: 16-70 Weirfield St, Ridgewood, NY (In-Person) Employment Type ... Thorough knowledge of ambulance transport documentation * Extensive knowledge of ICD-10 and ...

Premier Ambulance

Credit Balance Specialist

Brea, CA · On-site

$20 - $27.50/hr

High school diploma or GED required * 2-3 years of experience in healthcare billing, refunds, disputes, or revenue cycle management * Ambulance billing experience strongly preferred * Knowledge of ...

PREMIER AMBULANCE

Credit Balance Specialist

Brea, CA

$20 - $27.50/hr

High school diploma or GED required * 2-3 years of experience in healthcare billing, refunds, disputes, or revenue cycle management * Ambulance billing experience strongly preferred * Knowledge of ...

NORCAL Ambulance

Medical Billing Specialist

Sacramento, CA · On-site

$21.50 - $23.50/hr

... and management teams. • Demonstrate and support the Core Values of NORCAL Ambulance BILLING SPECIALIST QUALIFICATIONS AND SKILLS • High school diploma or equivalent required. • Minimum 1-2 ...

Premier Ambulance

Medical Biller

Costa Mesa, CA · On-site

$20 - $27.50/hr

Work overtime if assigned by Management. * Perform other duties as assigned. * Be flexible with ... Ambulance billing experience or equivalent combination of education and experience required.

Premier Ambulance

Medical Biller

Brea, CA · On-site

$20 - $27.50/hr

Work overtime if assigned by Management. * Perform other duties as assigned. * Be flexible with ... Ambulance billing experience or equivalent combination of education and experience required.

PREMIER AMBULANCE

Medical Biller

Brea, CA

$20 - $27.50/hr

Work overtime if assigned by Management. * Perform other duties as assigned. * Be flexible with ... Ambulance billing experience or equivalent combination of education and experience required.

PREMIER AMBULANCE

Medical Biller

Costa Mesa, CA

$20 - $27.50/hr

Work overtime if assigned by Management. * Perform other duties as assigned. * Be flexible with ... Ambulance billing experience or equivalent combination of education and experience required.

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Ambulance Billing Manager information

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$38K

$75.5K

$123K

How much do ambulance billing manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for ambulance billing manager in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What is the difference between Ambulance Billing Manager vs Ambulance Billing Specialist?

AspectAmbulance Billing ManagerAmbulance Billing Specialist
CredentialsBilling certification, experience in managementBilling certification, entry to mid-level experience
Work EnvironmentOversees billing teams, manages processesPerforms billing tasks, handles claims
Employer & IndustryHospitals, EMS providers, billing companiesEMS agencies, billing firms, healthcare providers

The Ambulance Billing Manager oversees billing operations and manages staff, requiring leadership skills and experience. The Ambulance Billing Specialist focuses on executing billing tasks and claims processing. Both roles are essential in the ambulance billing industry but differ mainly in responsibility level and scope.

What are some common challenges faced by an ambulance billing manager, and how can they be addressed?

Ambulance Billing Managers often encounter challenges such as navigating complex insurance regulations, ensuring accurate coding for medical services, and managing denied or delayed claims. Staying up-to-date with changing healthcare laws and payer requirements is essential for minimizing errors and ensuring timely reimbursements. Building strong communication channels with EMS staff and insurance providers, as well as investing in ongoing staff training, can help address these challenges and improve overall billing efficiency.

What is an ambulance billing manager?

Ambulance Billing Managers are professionals responsible for overseeing the billing and reimbursement processes for ambulance services. They ensure accurate and compliant billing to insurance companies, Medicare, Medicaid, and patients for emergency and non-emergency medical transportation. Their duties typically include managing billing staff, resolving claim denials, maintaining up-to-date knowledge of healthcare regulations, and optimizing revenue cycles. They play a crucial role in ensuring the financial health of ambulance service providers and maintaining compliance with regulatory requirements.

What are the key skills and qualifications needed to thrive as an ambulance billing manager?

To thrive as an Ambulance Billing Manager, you need in-depth knowledge of medical billing, coding, healthcare regulations, and often a degree in healthcare administration or related field. Familiarity with ambulance billing software, electronic health records (EHR) systems, and certifications like Certified Ambulance Coder (CAC) are typically required. Strong leadership, attention to detail, and effective communication are vital soft skills for managing teams and ensuring accurate claims processing. These competencies are crucial to maximize revenue, maintain compliance, and promote efficient operations in emergency medical services organizations.
More about Ambulance Billing Manager jobs
What cities are hiring for Ambulance Billing Manager jobs? Cities with the most Ambulance Billing Manager job openings:
What are the most commonly searched types of Ambulance Billing jobs? The most popular types of Ambulance Billing jobs are:
What states have the most Ambulance Billing Manager jobs? States with the most job openings for Ambulance Billing Manager jobs include:
What job categories do people searching Ambulance Billing Manager jobs look for? The top searched job categories for Ambulance Billing Manager jobs are:
Ambulance Billing Manager jobs near you
Infographic showing various Ambulance Billing Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $75,505 per year, or $36.3 per hour.

Patient Billing Call Center Manager

Medicount Management, Inc.

Evendale, OH • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

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Job description

POSITION OVERVIEW

We are seeking an experienced Patient Billing Call Center Manager with a proven track record of directly supervising call center agents in a medical billing environment that handles billing inquires and questions. from patients. This is a hands-on leadership role responsible for daily call center operations, agent performance management, staffing, quality assurance, and reporting. The ideal candidate has managed a team of inbound patient billing representatives and understands how to drive results through data, coaching, and accountability.

MINIMUM REQUIREMENTS

Candidates must meet all of the following qualifications to be considered:

  • Minimum 2–3 years of direct supervisory or management experience over a call center team (agent-level experience alone does not meet this requirement)
  • Demonstrated experience managing call center performance metrics, including handle time, service levels, call abandonment rates, and agent scorecards
  • Medical billing, patient questions, EMS billing, or healthcare revenue cycle experience strongly preferred
  • Familiarity with call center platforms and telephony systems (IVR, ACD, CRM, or equivalent)
  • Strong written and verbal communication skills with the ability to deliver clear performance feedback
  • Proficiency in Microsoft Office (Word, Excel, Outlook); experience with reporting and data analysis
  • High school diploma required; associate's or bachelor's degree in business, healthcare administration, or a related field preferred

RESPONSIBILITIES

  • Oversee the daily operations of the patient billing call center, including staffing, scheduling, and workflow management
  • Supervise, coach, and develop call center agents; conduct regular performance reviews and one-on-one check-ins
  • Monitor and analyze call center KPIs — including call volume, handle time, first-call resolution, and abandonment rates — and take corrective action as needed
  • Implement and enforce a midday staffing blackout policy to ensure coverage during peak call volume hours (10:00 AM – 3:30 PM)
  • Investigate and resolve operational disruptions, including technology outages and staffing gaps, to minimize service impact
  • Identify training needs and develop programs to improve agent performance, billing accuracy, and patient satisfaction
  • Prepare and present call center performance reports to senior leadership on a regular basis
  • Maintain compliance with HIPAA, payer guidelines, and internal billing policies
  • Collaborate with billing, coding, and collections teams to resolve patient account escalations
  • Contribute to workforce planning, including hiring, onboarding, and scheduling decisions

PREFERRED QUALIFICATIONS

  • Experience in EMS, ambulance transport billing, or municipal government billing environments
  • Knowledge of Medicare, Medicaid, and commercial insurance billing workflows
  • Familiarity with ZOHO, ESO Solutions. Omni Call or other workforce management methods for staffing call centers
  • Experience implementing or improving abandoned-call tracking and service level agreements (SLAs)
  • Prior experience with workforce management software or call recording and quality monitoring platforms

COMPENSATION & BENEFITS

Medicount Management offers a competitive total compensation package, including:

  • Annual salary of $52,000 – $55,000, commensurate with experience
  • Comprehensive health, dental, vision, and life insurance
  • 401(k) retirement plan with employer matching
  • Paid time off (PTO)

Company Description

Medicount Management, Inc. is a regional EMS Billing Company based in Cincinnati, Ohio. We are excited to present our Ambulance Billing Services proposal to you. With over 29 years of experience in ambulance billing, we have established a strong client base of 400+ municipalities. In 2023 alone, we processed over 400,000 transport claims, solidifying our position as the leading EMS Billing provider in the region. Our exclusive focus is only on EMS ambulance billing, and our dedicated employees have an average tenure of over ten years with our company.