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Aloft Jobs (NOW HIRING)

Sherman Associates

Night Auditor - Aloft

Minneapolis, MN

$15.75 - $21/hr

At Aloft Minneapolis, we're different by design! From housekeeping to bartending and everything in between, we love our Talent to have vibrant style they're not afraid to show. Whether embracing the ...

ALOFT AeroArchitects

Technical Trainer

Georgetown, DE · On-site

$30 - $40/hr

At ALOFT AeroArchitects, we seek talented professionals in airplane maintenance, modification, and completion. We craft exceptional client experiences by pushing the boundaries of luxury, performance ...

New

ALOFT AeroArchitects

Earned Value Manager

Georgetown, DE · On-site

At ALOFT AeroArchitects, we seek talented professionals in airplane maintenance, modification, and completion. We craft exceptional client experiences by pushing the boundaries of luxury, performance ...

Aloft Beachwood

Housekeeper

Beachwood, OH

$13.50 - $17.25/hr

Housekeeper Beachwood, OH Aloft Beachwood is currently seeking full-time Housekeepers in Beachwood, Ohio. In this role, you will be responsible for housekeeping functions such as dusting, sweeping ...

Coury Hospitality, LLC

Cook - Aloft Dallas

Dallas, TX · On-site

$13.75 - $18.50/hr

At Aloft Dallas Downtown, we're not just a place to stay, we're a destination where energy, style, and innovation come together. Set in a historic building in the heart of downtown, our hotel ...

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How much do aloft jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for aloft in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the typical challenges faced by front desk agents at Aloft hotels, and how can candidates prepare for them?

Front desk agents at Aloft hotels often encounter challenges such as managing high guest volumes during peak check-in and check-out times, handling special guest requests, and resolving unexpected issues efficiently. To prepare, candidates should develop strong communication skills, multitasking abilities, and a customer-first mindset. Familiarity with property management systems and a willingness to collaborate with housekeeping, maintenance, and food and beverage teams are also valuable for success in this fast-paced, guest-focused environment.

What are Aloft jobs?

Aloft jobs typically refer to employment opportunities at Aloft Hotels, a modern hotel brand within Marriott International. Roles at Aloft Hotels can range from front desk agents and housekeeping staff to management, food and beverage, and event planning positions. Employees are expected to provide excellent customer service in a vibrant, tech-savvy environment that appeals to a younger, urban clientele. The brand emphasizes a relaxed yet stylish atmosphere, so team members are often encouraged to be personable, creative, and adaptable. Working for Aloft can offer career growth opportunities within the larger Marriott network.

What is the difference between Aloft vs Bartender?

AspectAloftBartender
Primary RoleHotel front desk or guest services staffServing drinks and managing bar area
Work EnvironmentHotels, hospitality industryBars, restaurants, hospitality venues
Required CertificationsCustomer service, hospitality trainingFood handler, alcohol service permits
Industry UsageHospitality, hotel chainsFood and beverage service, hospitality

While Aloft refers to a hotel brand with staff providing guest services, a Bartender specializes in preparing and serving drinks in bars or restaurants. Both roles are part of the hospitality industry but focus on different service aspects. Aloft staff ensure guest satisfaction at the hotel level, whereas bartenders focus on beverage service in social settings.

What are the key skills and qualifications needed to thrive as an Aloft Hotel Front Desk Agent, and why are they important?

To thrive as an Aloft Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera and reservation software is commonly required. Excellent interpersonal communication, problem-solving abilities, and a positive attitude help agents stand out in this guest-facing role. These skills are crucial to ensuring efficient check-in/check-out processes and creating a welcoming, memorable experience for hotel guests.
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Aloft jobs near you
Front Desk Supervisor - Aloft

Front Desk Supervisor - Aloft

Sherman Associates

Minneapolis, MN

$17.75 - $23/hr

Full-time

Posted 18 days ago

Job description

At Aloft Minneapolis, we're different by design! From housekeeping to bartending and everything in between, we love our Talent to have vibrant style they're not afraid to show. Whether embracing the latest in music or our culture of innovation at Aloft we promote open thinking and open expression which only helps you anticipate your guests needs. That's what makes working at Aloft different, by design. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels at our Minneapolis location in the charming and upbeat Mill District neighborhood.

This is a Sherman Associates owned Marriott franchised location.

The Front Desk Supervisor is responsible for the overall operation of the Front Desk and the seemingly effortless movement of guests through the hotel. This includes the role of resident expert on all required brand standards related to check-in and checkout procedures and the general operations of hotel facilities. Acting as an agent themselves they lead by example and provide support and coaching to the Talent.

Schedule: We are currently seeking full-time availability to include both weekdays and weekends, 3:00pm - 11:00pm with potential for other shifts as needed!

ESSENTIAL FUNCTIONS

  • Ensures all guests are welcomed and served in an efficient and courteous manner executing all brand standards during the process
  • Assures required Front Desk supplies are readily available to best serve the guest
  • Acts as the first management line of contact for all guest complaints or issues
  • Ensures all Front Office quality standards are complied with and that policies and procedures are consistently applied
  • Assures all financial transactions are completed properly and within the established guidelines of the property
  • Responsible for the preparation, upkeep and management of sales throughout the day and at night
  • Coordinates hotel operations with other departments in order to facilitate increased levels of communication and guest satisfaction
  • "Owning" the desk and desk operations they strive to exceed guest expectations at every opportunity
  • Acts as Manager on Duty and supervises operations
  • Completes other duties as assigned
  • Works as a team player and interacts with all internal and external customers in a friendly/efficient manner
  • All guests must be treated in a manner to ensure their complete satisfaction
  • Always strive to exceed guest expectations and meet brand standards
  • Communicates effectively both verbally and in writing.
  • Practices active listening and responds in a professional and timely manner.
  • Team player and interacts with others in a positive, collaborative, and productive manner.
  • Asks for, accepts, and acts on feedback.
  • Produces required volume of work by planning, organizing, and prioritizing work duties
  • Adheres to Sherman Associates attendance policy, grooming and appearance standards, general work rules, and department procedures
  • Maintains a clean and safe work environment, follows all procedures for guests and employee incidents and is knowledgeable for hotel emergency procedures
  • Attends all required department and hotel meetings

Supervisory Responsibility

  • While this position has no direct reports, it is expected to exhibit strong leadership qualities; including, but not limited to mentoring/training of other staff, assisting management in prioritizing and coordination of work duties.
  • Supports management in training, coaching, directing staff, and preparing employee reviews.

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