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Airline Customer Service Manager Jobs (NOW HIRING)

SkyChefs

Airline Catering CDL Driver

Austin, TX · On-site

$24/hr

The Customer Service Airline Catering Driver is responsible for catering aircraft and transporting meals/beverage/equipment to assign flights. They are in charge of providing excellent customer ...

wearegat

Airport Customer Service Agent

Columbia, MO · On-site

GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team ... Work independently, manage tasks without direct supervision, and consistently meet service ...

Hobby Lobby Careers

Customer Service Manager

Gastonia, NC · On-site

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Englishtown, NJ · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Amwaste

Customer Service Manager

West Point, GA · On-site

Customer Service Manager Company Overview: Amwaste LLC is a growing company in the Waste Services Industry, dedicated to providing exceptional service and innovative solutions to our clients. We are ...

Hobby Lobby Careers

Customer Service Manager

O Fallon, MO · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Paramus, NJ · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

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Airline Customer Service Manager information

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How much do airline customer service manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for airline customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does an airline customer service manager do?

An Airline Customer Service Manager oversees the customer service operations at airports or within an airline, ensuring passengers receive timely and effective assistance. They manage customer service staff, handle passenger complaints, resolve service issues, and coordinate with other airport and airline departments. Their goal is to maintain high levels of customer satisfaction while ensuring compliance with airline policies and safety regulations.

What are the key skills and qualifications needed to thrive as an airline customer service manager, and why are they important?

To thrive as an Airline Customer Service Manager, you need expertise in customer service operations, conflict resolution, and a solid understanding of aviation industry regulations, typically supported by a bachelor's degree and relevant experience. Familiarity with airline reservation systems, customer relationship management (CRM) software, and safety protocols is essential. Outstanding leadership, communication, and problem-solving skills help manage teams and ensure positive passenger experiences. These capabilities are vital for maintaining service quality, regulatory compliance, and operational efficiency in a dynamic airport environment.

What are some common challenges faced by airline customer service managers, and how can they be addressed?

Airline Customer Service Managers often encounter challenges such as handling high volumes of passenger complaints during disruptions, managing staff across multiple shifts, and ensuring consistent service quality under pressure. Effective communication, strong problem-solving skills, and the ability to remain calm in stressful situations are essential to address these challenges. Managers typically rely on regular staff training, clear operational procedures, and close collaboration with other airport teams to maintain a positive passenger experience and resolve issues swiftly.

What are the most commonly searched types of Airline Customer Service jobs?

The most popular types of Airline Customer Service jobs are:

What states have the most Airline Customer Service Manager jobs?

States with the most job openings for Airline Customer Service Manager jobs include:

What are popular job titles related to Airline Customer Service Manager jobs?

For Airline Customer Service Manager jobs, the most frequently searched job titles are:

Infographic showing various Airline Customer Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Airline Catering CDL Driver

Austin, TX • On-site

SkyChefs
See more jobs at SkyChefsexternal

$24/hr

Full-time

Posted 28 days ago

Job description

The Customer Service Airline Catering Driver is responsible for catering aircraft and transporting meals/beverage/equipment to assign flights. They are in charge of providing excellent customer airline service. Must have the ability to follow direction, meet tight deadlines, and interact/communicate with vendor airline crew as necessary.
Qualifications
  • Must have a Commercial Driver's License (Class A or B)
  • Ability to speak, read and understand English
  • Must be flexible and able to react to changing priorities
  • Comply with all work rules and regulations
  • Strong organizational skills and ability to work under extreme pressure
  • Strong interpersonal communication skills to build strong relationships with airline customer teams such as flight attendants
  • Must be able to use fingers/hands to handle equipment
  • Must be able to stand, bend, lift and move intermittently during shift of 8+ hours
  • Must be able to lift and push up to 50+ lbs
  • Able to pass a basic written test
  • Able to pass a basic driving skills test

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