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Agency Manager Jobs in Springfield, MA (NOW HIRING)

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Agency Manager information

See Springfield, MA salary details

$36.9K

$64.1K

$83.2K

How much do agency manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for agency manager in Springfield, MA is $64,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,800.00 and $73,200.00 per year, depending on experience, location, and employer.

What is the difference between Agency Manager vs Insurance Agent?

AspectAgency Manager

Required CredentialsTypically managerial experience, industry knowledge, sometimes certifications
Work EnvironmentOversees agency operations, manages staff, strategic planning
Employer & Industry UsageInsurance agencies, financial services
Common Search & ComparisonFocuses on leadership, management, and agency oversight

The main difference between an Agency Manager and an Insurance Agent is that the Agency Manager oversees the entire agency's operations, staff, and strategy, while the Insurance Agent primarily sells insurance policies to clients. Agency Managers often have managerial experience and industry certifications, whereas Insurance Agents focus on sales and client service. Both roles are essential in the insurance industry, but they serve different functions within the agency structure.

What are the key skills and qualifications needed to thrive as an agency manager?

To thrive as an Agency Manager, you need strong leadership, organizational, and business development skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and digital marketing platforms is typically required, along with relevant management certifications. Exceptional interpersonal skills, strategic thinking, and adaptability help Agency Managers lead teams and build client relationships. These competencies are crucial for driving agency growth, ensuring client satisfaction, and maintaining operational excellence.

What is an agency manager?

An agency manager oversees operations at individual branches of an insurance company or another type of agency. Their duties are to assess the effectiveness of employees and implement key performance goals, such as increased sales, better customer service, or the introduction of new products. Educational qualifications for this job vary, depending on the size of the company and how many branches are in your territory. An agency manager should have career experience in the industry as well as leadership skills, good verbal and written communication, and familiarity with their company and its offerings.

How do agency managers typically balance client expectations with internal team capabilities?

Agency Managers often act as a bridge between clients and internal teams, ensuring that client goals are met while maintaining realistic timelines and workloads for staff. This involves clear communication, regular status meetings, and proactive problem-solving if challenges arise. Successful Agency Managers set expectations upfront and negotiate deliverables that align with both client needs and the agency's capacity, fostering positive relationships and sustainable project outcomes.
More about Agency Manager jobs
What are the most commonly searched types of Agency jobs in Springfield, MA? The most popular types of Agency jobs in Springfield, MA are:
What are popular job titles related to Agency Manager jobs in Springfield, MA? For Agency Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Agency Manager jobs in Springfield, MA look for? The top searched job categories for Agency Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Agency Manager jobs? Cities near Springfield, MA with the most Agency Manager job openings:
Agency Manager jobs near you
Infographic showing various Agency Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $64,149 per year, or $30.8 per hour.

Nanny Agency Manager - Hartford CT

NannyPod

Hartford, CT • On-site

Part-time

Re-posted 10 days ago

Job description


We help you set up and run your Nanny Agency business. Work from home online today.
  • Managers are responsible for networking with local childcare candidates and families who need part time or full time nannies.
  • Managers help families determine their exact childcare needs.
  • Managers review, approve and share nanny candidates in their area. This includes interviewing them via video or in person, checking their driving license for identification purposes, reviewing their childcare experience, background checking them and ensuring suitability for the position.
  • Managers market NannyPod around their community, town or city.
  • Managers are the face of NannyPod and represent the company at a local level.

Great candidates include:
  • Childcare Professionals
  • Nanny Agency Owners
  • Child Day Care Center Owners
  • Pre-School Owners
  • Stay-at-Home Moms
  • Moms Group Administrators
  • Babysitting Group Administrators
  • Community Association / Neighborhood Managers
  • Teachers
  • Entrepreneurs who want to run a business from home or their existing office
  • Business & Marketing Professionals

Requirements
  • College Degree
  • Childcare Experience
  • Business & Marketing Skills
  • Strong Networking Skills
  • Own Transport
  • Able to pass a background check
  • Autonomous with a desire to run your own business
  • Extremely organized
  • Familiar with using basic technology apps and software (Email, Calendars, Text Messaging, Social Networking, etc...)
  • Smartphone
  • Laptop / Desktop

Benefits
NannyPod offers a vast array of benefits and help.
  • Recruitment Platform
  • Corporate Email
  • Corporate Website
  • Corporate Management Access (CRM, Calendar Bookings, Video Meetings w/ Screen Share, E-Sign Documents)
  • VistaPrint Professional Marketing Products
  • Set Your Own Boutique Fees
  • Nanny Agency Business Consults
  • Legal Contracts
  • Nanny Agency Manager Listing

NannyPod allows you to run your childcare business from home, or your existing office. Our tech driven recruitment platform helps you get nanny candidates from Google, Facebook, Indeed, Glassdoor, ZipRecruiter, Care.com and more. We allocate families directly to you when they register and help you with marketing. Parents love NannyPod because they can liaise directly with you about their needs. Our proven business model and brand started in2015 and since then has helped 3000+ Families and 500+ childcare providers!
Digital Marketing: We ensure that NannyPod is pushed out across all digital channels like Facebook, Instagram, Twitter, LinkedIn, Google, Yahoo & Bing to help you get local Applicants & Families in your area.
Advanced Marketing Booklet: Full of unique marketing ideas to help you grow fast so you can build up your income.
Guide to Business Success Booklet: Key tips to help ensure you run your business correctly.
Ongoing Support & Advice: Professional business consults with us to help grow your business or anything else that comes to mind. We are here to help!
Marketing Items: Car Magnets, Fridge Magnets, T-shirts, Flyers for Parents, Flyers to recruit Sitters, Local Area Manager Business Cards, Sitter Business Cards, 'Uber style' decals for the front & rear car windows and more!
*Nanny Agency Managers are also known as Local Area Managers (LAMs)

Apply