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Afternoon Call Center Jobs (NOW HIRING)

Highlands Energy

Bilingual Call Center Rep

Fresno, CA

$18 - $22/hr

Monday - Friday 1:pm - 5:pm WAGES: $18/hour + Commission The Bilingual Call Center Sales Associate ... late afternoon. Our company is committed to providing excellent service in a supportive work ...

nLeague

Inbound Call Center Rep

Indianapolis, IN · On-site

$14.75 - $19/hr

Inbound Call Center Rep Answer in-coming 800 helpline calls, transfer calls to volunteers when ... Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum)

InfoCision

Entry Level Supervisor-Remote

New Castle, PA · Remote

$30K/yr

... Afternoon/Evening Shifts + 1 Weekend Day Multiple Openings - Apply Today Start Your Leadership Career-From Home Ready to take the next step beyond a typical call center role? We're hiring Remote ...

InfoCision

Entry Level Supervisor-Remote

New Castle, PA · Remote

$30K/yr

... Afternoon/Evening Shifts + 1 Weekend Day Multiple Openings - Apply Today Start Your Leadership Career-From Home Ready to take the next step beyond a typical call center role? We're hiring Remote ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met ... Should expect to work afternoons, evenings, weekends, and holidays. * May be required to wear an ...

State of Indiana

Call Center Agent

Madison, IN

$12.65/hr

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met ... Should expect to work afternoons, evenings, weekends, and holidays. * May be required to wear an ...

Guardian Storage

Call Center Sales Associate

Pittsburgh, PA · On-site

$18 - $19/hr

Job Type Full-time Description Call Center Sales Associate Guardian Storage is a locally owned self ... Must be able to work afternoon or evening shifts, including weekends Guardian Storage is an Equal ...

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All JobsAfternoon Call Center Jobs

Afternoon Call Center information

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$10

$17

$25

How much do afternoon call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for afternoon call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are common challenges faced by an afternoon call center representative, and how can they be managed?

Afternoon Call Center representatives often encounter high call volumes and tight performance targets, particularly during peak hours. Managing stress from handling back-to-back calls and occasionally dealing with frustrated customers can be challenging. Effective time management, utilizing available support resources, and maintaining clear communication with supervisors and team members can help address these challenges. Many centers also provide training and peer support to help staff continuously improve their customer service skills and manage workload efficiently.

What is the difference between Afternoon Call Center vs Morning Call Center?

AspectAfternoon Call CenterMorning Call Center
Work HoursAfternoon to evening shifts, typically 2 PM - 10 PMMorning shifts, typically 8 AM - 4 PM
Work EnvironmentSame call center environment, different shift timingsSame environment, different peak hours
Required SkillsCustomer service, communication, problem-solvingCustomer service, communication, problem-solving
Employer & Industry UsageCommon in customer support, sales, and service industriesSame as Afternoon Call Center, just different shift timing

The main difference between an Afternoon Call Center and a Morning Call Center lies in their shift timings. Both roles require similar skills and are used in the same industries, but they operate during different parts of the day, catering to different customer needs and business hours.

What is an afternoon call center?

Afternoon call center jobs are positions where employees work in a call center during the afternoon hours, typically between 12:00 p.m. and 8:00 p.m. These roles involve handling incoming or outgoing calls to assist customers, provide information, resolve issues, or conduct sales. Afternoon shifts are ideal for individuals who prefer working later in the day or have other commitments in the morning. Duties may include answering customer inquiries, processing orders, troubleshooting problems, and maintaining accurate records. Many call centers offer flexible scheduling and the opportunity to work part-time or full-time shifts.

What skills and qualifications are needed to thrive as an afternoon call center representative?

To thrive as an Afternoon Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is commonly required. Patience, resilience, and active listening are standout soft skills for managing high call volumes and resolving customer issues. These skills ensure efficient, customer-focused service and help maintain high satisfaction levels during busy afternoon shifts.
More about Afternoon Call Center jobs
What cities are hiring for Afternoon Call Center jobs? Cities with the most Afternoon Call Center job openings:
What are the most commonly searched types of Call Center jobs? The most popular types of Call Center jobs are:
What states have the most Afternoon Call Center jobs? States with the most job openings for Afternoon Call Center jobs include:
Afternoon Call Center jobs near you
Infographic showing various Afternoon Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative - Afternoon / Evening

Travel Incorporated

Duluth, GA • On-site

$14.75 - $18.50/hr

Other

Re-posted 27 days ago

Job description

Launch Your Career in Travel with Travel Incorporated
Are you passionate about travel, eager to help others, and ready to start a rewarding career with room to grow? Join Travel Incorporated as a Travel Consultant in our Contact Center and be part of a team that delivers Excellence in Client Care.
This is more than just a job - it's your first step into a career in the travel industry with an award-winning, forward-thinking company that truly values its associates.
Why This Role Is Worth Your Time
  • Build a Career, Not Just a Job You'll begin with 14 weeks of paid training through TI University. Local candidates will attend training in person. If you are not local to our office - your training is mostly remote but will include 2 in-person weeks at our Duluth, GA office (travel provided by TI). After training, you'll work remotely, applying what you've learned with the full support of a team that wants you to succeed.
  • Make an Impact Every Day Help develop travel plans for clients based on their goals and timelines. You will offer personalized travel advice, solve problems, and uncover ways to improve their experiences - all while building relationships based on trust and service excellence.
  • Grow With UsFrom your first day at TI, you'll be on a path to progress. As your skills develop, so will your responsibilities - from basic bookings to more complex, consultative travel planning.
What You'll Do
  • Complete comprehensive training and transition into handling inbound client calls, emails, and chats with confidence
  • Listen actively to understand client goals and create travel solutions tailored to their needs
  • Guide clients through itinerary options, modifications, and travel best practices
  • Deliver exceptional service that drives client satisfaction and supports performance goals
  • Collaborate with internal teams to ensure smooth, accurate travel arrangements
  • Proactively identify and act on opportunities to improve the client experience
What You Bring
  • A strong customer service mindset - you're motivated by helping others
  • Excellent communication skills and the ability to build trust quickly
  • Tech-savvy and comfortable using email, chat, and other digital tools
  • Detail-oriented, organized, and thrives in a structured environment
  • Previous client service or call center experience is a plus, but not required
  • High school diploma or equivalent
Position Details
  • Remote (not mobile): You'll work from a dedicated home office with high-speed internet (satellite, T-Mobile, and Verizon home internet are not supported)
  • Training Schedule: Mon-Fri, 8:00 AM-5:00 PM ET (14 weeks on site for local candidates; 12 weeks remote / 2 weeks in-person for non-local candidates)
  • Post-Training Schedule: Second shift with start times between 12:00-2:30 PM ET
  • Annual travel to our Duluth office 2-3 times per year for team engagement and development
What We Offer
  • A respected, mission-driven company committed to innovation and service excellence
  • Career growth pathways and continuous training
  • A collaborative culture where your voice is heard and your work matters
  • Equipment provided and travel covered for required in-person training

Ready to Start Your Journey?
Bring your passion for helping others and your love for travel - we'll provide the tools, training, and support you need to succeed. At Travel Incorporated, you'll do more than book trips - you'll help people create unforgettable experiences. Learn more about being a Travel Consultant.
Learn more about us and apply today at travelinc.com
This is a remote position which will be located at the associate's permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location.
Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at hr@travelinc.com.
Connecting innovative technology with superior service to advance business travel
This is a remote position which will be located at the associate's permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location.
Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at hr@travelinc.com.
Connecting innovative technology with superior service to advance business travel

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