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Afternoon Call Center Jobs (NOW HIRING)

i3 Verticals

Call Center Agent

Sulphur Springs, TX · On-site

$12.25 - $16/hr

Skip tracing for good address and phone numbers as scheduled/needed * Assist with morning mail and afternoon mail duties as needed * Assist with weekly mailer as needed * Assist Call Center ...

Mancan

Inbound Call Center Representative

Weirton, WV

$13/hr

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION** Location: Weirton, WV ... Have to be able to work Afternoon shift and dayshift. Full-time OR Part-Time 2nd Shift must be ...

My3Tech Inc

Inbound Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum ... Call center experience Nice to have Billingual/Spanish Speaking preferred

Southern National Roofing

Call Center Agent

Charlotte, NC · On-site

$35K - $60K/yr

Description Southern National Roofing is seeking an enthusiastic and friendly Call Center Agent to ... Ability to work full-time, 40 hours per week, morning, afternoon and evening shifts available ...

Southern National Roofing

Call Center Agent

Charlotte, NC · On-site

$35K - $60K/yr

Description Southern National Roofing is seeking an enthusiastic and friendly Call Center Agent to ... Ability to work full-time, 40 hours per week, morning, afternoon and evening shifts available ...

Southern National Roofing

Call Center Agent

Charlotte, NC · On-site

$35K - $60K/yr

Description Southern National Roofing is seeking an enthusiastic and friendly Call Center Agent to ... Ability to work full-time, 40 hours per week, morning, afternoon and evening shifts available ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum ... Call center experience Nice to have 0

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum ... Call center experience Nice to have 0

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Afternoon Call Center information

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$10

$17

$25

How much do afternoon call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for afternoon call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an afternoon call center?

Afternoon call center jobs are positions where employees work in a call center during the afternoon hours, typically between 12:00 p.m. and 8:00 p.m. These roles involve handling incoming or outgoing calls to assist customers, provide information, resolve issues, or conduct sales. Afternoon shifts are ideal for individuals who prefer working later in the day or have other commitments in the morning. Duties may include answering customer inquiries, processing orders, troubleshooting problems, and maintaining accurate records. Many call centers offer flexible scheduling and the opportunity to work part-time or full-time shifts.

What skills and qualifications are needed to thrive as an afternoon call center representative?

To thrive as an Afternoon Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is commonly required. Patience, resilience, and active listening are standout soft skills for managing high call volumes and resolving customer issues. These skills ensure efficient, customer-focused service and help maintain high satisfaction levels during busy afternoon shifts.

What are common challenges faced by an afternoon call center representative, and how can they be managed?

Afternoon Call Center representatives often encounter high call volumes and tight performance targets, particularly during peak hours. Managing stress from handling back-to-back calls and occasionally dealing with frustrated customers can be challenging. Effective time management, utilizing available support resources, and maintaining clear communication with supervisors and team members can help address these challenges. Many centers also provide training and peer support to help staff continuously improve their customer service skills and manage workload efficiently.

What is the difference between Afternoon Call Center vs Morning Call Center?

AspectAfternoon Call CenterMorning Call Center
Work HoursAfternoon to evening shifts, typically 2 PM - 10 PMMorning shifts, typically 8 AM - 4 PM
Work EnvironmentSame call center environment, different shift timingsSame environment, different peak hours
Required SkillsCustomer service, communication, problem-solvingCustomer service, communication, problem-solving
Employer & Industry UsageCommon in customer support, sales, and service industriesSame as Afternoon Call Center, just different shift timing

The main difference between an Afternoon Call Center and a Morning Call Center lies in their shift timings. Both roles require similar skills and are used in the same industries, but they operate during different parts of the day, catering to different customer needs and business hours.

More about Afternoon Call Center jobs

What cities are hiring for Afternoon Call Center jobs?

Cities with the most Afternoon Call Center job openings:

What are the most commonly searched types of Call Center jobs?

The most popular types of Call Center jobs are:

What states have the most Afternoon Call Center jobs?

States with the most job openings for Afternoon Call Center jobs include:

Afternoon Call Center jobs near you
Infographic showing various Afternoon Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent

Sulphur Springs, TX • On-site

i3 Verticals
Embedded Software • 51 - 200 employees

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

158th of 246 rated software companies

Good employer

Respectful managers

Learn new skills

Learn more about i3 Verticalsexternal

$12.25 - $16/hr

Other

Posted 21 days ago

Job description

JOB TITLE: Call Center Agent
DEPARTMENT: JusticeTech
REPORTS TO: Call Center Team Lead
SUPERVISORY RESPONSIBILITIES: None
JOB LOCATION: Sulphur Springs, TX
TRAVEL: None
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Making and/or receiving calls from defendants
  • Provide guidance to defendants on payment options for delinquent cases
  • Maintain record of defendants on payment plans with GHS
  • Process return mail and mark as bad address in GHS system
  • Skip tracing for good address and phone numbers as scheduled/needed
  • Assist with morning mail and afternoon mail duties as needed
  • Assist with weekly mailer as needed
  • Assist Call Center Supervisor and Operations Manager with office tasks as needed
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
  • High School Diploma
  • Basic computer knowledge and keyboarding skills
  • Basic math skills
  • Ability to troubleshoot minor issues
  • Ability to use reasoning and deduction to locate accurate information
  • Must be able to maintain focus and be self-motivated
PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):
  • Computer experience preferred
  • Bilingual preferred but not required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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