1

Adobe Customer Service Jobs (NOW HIRING)

Adobe AEM Technical Architect

Austin, TX ยท Remote

$206K/yr

... customer experiences and integrating AEM with enterprise commerce and marketing systems. Key ... Support AEM as a Cloud Service (AEMaaCS) adoption and migration strategies Required Skills ...

Be Seen First

Proficiency in Excel, Teams, Email, QuickBooks Online, and Adobe E-sign is preferred. Who We Are ... Strong customer service skills - your voice should be friendly, confident and reassuring. Honesty ...

Adobe AEM Developer Job Location: Bethesda, MD Job Type: Contract * AEM Development: Design ... Services (GraphQL/JSON). * Third-Party Integration: Integrate AEM with legacy systems, CRM ...

Customer Service

Madison, WI ยท On-site

$14.50 - $20.25/hr

The Customer Service Associate serves as the frontline and first point of contact for external ... Skilled in Microsoft Office, Word, Excel, Adobe, Etc * Multi-line phone system * Copy Machine * ERP ...

Customer Service

Madison, WI ยท On-site

$14.50 - $20.25/hr

Position SummaryThe Customer Service Associate serves as the frontline and first point of contact ... Excel, Adobe, EtcMulti-line phone systemCopy MachineERP experience helpfulEducation ...

Customer Service

Madison, WI ยท On-site

$14.50 - $20.25/hr

The Customer Service Associate serves as the frontline and first point of contact for external ... Skilled in Microsoft Office, Word, Excel, Adobe, Etc * Multi-line phone system * Copy Machine * ERP ...

As a member of the Adobe Client Services Team, you will have a unique experience that you won't ... High school diploma or GED * 2+ years customer service experience * Fluent in English (written and ...

Work with customer(s) as well as Adobe License and Services Sales teams to clearly define and document project scope, requirements and integration points as they relate to solution implementation.

Firefly Foundry, Creative Architect

San Francisco, CA ยท On-site

$238K/yr

Join a fast-paced, 0-to-1 intrapreneurial team within Adobe Firefly Foundry, working directly with enterprise customers to scope and identify deep-tuning AI services. You will collaborate closely ...

Work with customer(s) as well as Adobe License and Services Sales teams to clearly define and document project scope, requirements and integration points as they relate to solution implementation.

... services. * Deep proficiency in search and discovery systems, including understanding of keyword ... customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe ...

Showing results 41-60

Adobe Customer Service information

See salary details

$9

$18

$26

How much do adobe customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for adobe customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Adobe Customer Service?

An Adobe Customer Service job involves assisting customers with inquiries, troubleshooting product issues, and providing guidance on Adobe software and services. Representatives may handle billing concerns, technical support, and account management through phone, chat, or email. The role requires strong communication skills, problem-solving abilities, and knowledge of Adobe products. Customer service agents aim to ensure a positive user experience and resolve issues efficiently.

What does an Adobe Customer Service do?

A typical day in Adobe Customer Service involves responding to customer inquiries through various channels like phone, live chat, or email, guiding users through troubleshooting common technical issues, and providing product usage advice. You'll collaborate closely with other support agents and technical specialists to resolve complex problems, escalate cases when necessary, and log issues in internal tracking systems. Additionally, you may participate in ongoing training sessions to stay updated on new Adobe features and best practices. The work environment is dynamic, requiring adaptability to different customer needs and shifting priorities throughout the day.

What are the key skills and qualifications needed to thrive in Adobe Customer Service, and why are they important?

To thrive as an Adobe Customer Service representative, you need a solid understanding of Adobe products, troubleshooting skills, and prior experience in customer service roles. Familiarity with CRM systems, basic ticketing platforms, and knowledge of Adobe software (such as Creative Cloud) is typically required, and certifications in Adobe products can be a plus. Strong communication, patience, and problem-solving abilities help you navigate diverse customer needs and technical issues. These skills are vital for delivering efficient, positive customer experiences and maintaining Adobe's reputation for excellent support.

Does Adobe have customer service?

Adobe Customer Service provides support for Adobe products through various channels such as phone, chat, and online help centers. Customer service representatives assist with technical issues, account management, and product inquiries to help users resolve problems efficiently.
More about Adobe Customer Service jobs

What cities are hiring for Adobe Customer Service jobs?

Cities with the most Adobe Customer Service job openings:

What are the most commonly searched types of Adobe Customer Service jobs?

The most popular types of Adobe Customer Service jobs are:

What states have the most Adobe Customer Service jobs?

States with the most job openings for Adobe Customer Service jobs include:

Infographic showing various Adobe Customer Service job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Adobe AEM Technical Architect

Eitacies Inc

Austin, TX โ€ข Remote

$206K/yr

Full-time

Re-posted 17 days ago


Job description

Adobe AEM Technical Architect  100% Remote
We are looking for a Senior Adobe AEM Technical Architect to lead the design and delivery of scalable digital experience solutions for a retail/eCommerce platform.
This role is centered on Adobe Experience Manager (AEM) and Digital Asset Management (DAM), with strong focus on building high-performance, omnichannel retail customer experiences and integrating AEM with enterprise commerce and marketing systems.
Key Responsibilities
  • Define end-to-end architecture for AEM-based retail platforms (AEM Sites and AEM Assets/DAM)
  • Design scalable, high-performance digital experiences for retail/eCommerce use cases (product discovery, promotions, personalization)
  • Architect and optimize Digital Asset Management (DAM) for product content, campaign assets, and merchandising workflows
  • Lead integration architecture between AEM and enterprise systems such as eCommerce platforms (SAP Commerce / Salesforce Commerce / Adobe Commerce or similar), PIM, OMS, CRM systems
  • Design API-first and microservices-based architecture for content and commerce integration
  • Define AEM best practices (components, templates, workflows, OSGi services)
  • Optimize performance (dispatcher configuration, CDN strategies, caching)
  • Lead technical design discussions and architecture governance
  • Work with Adobe Experience Cloud tools such as Analytics and Target for personalization and insights (as applicable)
  • Support AEM as a Cloud Service (AEMaaCS) adoption and migration strategies
Required Skills & Experience
  • 10and years of IT experience, including 5and years in Adobe AEM architecture
  • Strong hands-on experience with Adobe Experience Manager (AEM 6.x and/or AEM as a Cloud Service)
  • Strong experience in retail or eCommerce digital platforms
  • Deep expertise in AEM Sites and AEM Assets (DAM)
  • Strong understanding of content management, metadata, and asset lifecycle in DAM systems
  • Experience integrating AEM with enterprise systems (eCommerce, PIM, CRM, OMS)
  • Strong Java/J2EE and REST API development background
  • Experience with microservices and API-first architecture
  • Strong understanding of AEM dispatcher, caching, and performance tuning
  • Experience with CI/CD pipelines, Maven, and Agile delivery environments
Preferred Skills
  • AEM as a Cloud Service (AEMaaCS) migration experience
  • Adobe Analytics and Adobe Target exposure
  • Experience with headless CMS or SPA frameworks (React/Angular)
  • Adobe certifications (AEM Architect / Developer)
  • Experience in large-scale retail digital transformation programs

This is a remote position.