Administrative Resident Jobs (NOW HIRING)

Position Summary Responsible for the leasing, marketing and maintaining positive resident relations ofsingle and multi-family residential units. Responsible for implementing the company'soccupancy policies and procedures in accordance with HUD, federal, local and otherapplicable laws, rules, policies and procedures. Assisting residents in obtaining accessto a wide range of community services and resources.

Performs a variety of tasksrelated to the admission and occupancy of low-income and market units. The positionrequires leasing, administrative, resident retention, and neighborhood marketing duties.Illustrated below are some of the various types of work that may be performed. Essential Duties and Responsibilities Essential functions for this position relate to the responsibility of oversight of accounting functions of assigned properties, companies, and personnel including but not limited to: Answers multi-line telephone in a courteous manner and takes messages, transfers calls to voice mail, or refers calls to other employees or departments as appropriate

Leasing duties include following up with, greeting and qualifying prospects;answering inquiries; record-keeping; inspecting units; demonstrating communityand apartments/homes; taking applications and security deposits; updatingavailability reports; coordinating with property management teams; preparinglease packets; assisting with renewals; and ensuring lease documents areaccurate.. Administrative duties include collecting/posting rent and other fees; makingdeposits; completing appropriate paperwork and input on Yardi system in atimely manner; maintaining files and correspondence; updating prospect/residentnotes; file review and verification; inspection follow-up on make-ready repairs;distribution of notices; assisting management team with various tasks; schedulingand conducting recertification interviews; following proper verificationmethods/processing in accordance with HUD and Authority policies andprocedures; inputting move-in and move-out date into Yardi system; contactingeligible waiting list applicants; monitoring lease up rates; preparing HUD-50058/HUD-50059 forms in accurate and timely manner; and maintainingdelinquent rent role. Resident retention duties include receiving telephone calls and in-person visits;listening to resident requests, concerns and comments; quickly completingmaintenance work orders and follow up where necessary; answering questionsand timely follow up about matters relating to the community, repairs, rent, rules,etc.; scheduling move in/move out inspections; maintaining open communicationwith Property Manager and Maintenance Supervisor; contributing to cleanlinessand curb appeal of the community; assisting in planning and hosting residentfunctions; consistently implementing policies of the company and community;reviewing/discussing non-compliant resident issues with Property Manager toensure residents are provided with reasonable opportunity to meet requirementsto remain in compliance; and assisting with the eviction process by issuingeviction notices and initiate the eviction proceedings

Leasing Specialist will ensure privacy and maintain security of confidentialmaterials; be accountable for consistent adherence to strong company standardsregarding the ethical, responsible, and appropriate use, care, and safeguardingof company materials, supplies, resources, and other assets; undertakes andperforms other work-related duties as assigned including work in other functionalareas to cover absences or provide relief, to equalize peak work periods, orotherwise balance the workload. Neighborhood marketing duties include participating in outreach marketingactivities on a regular basis to obtain prospective residents; advising residents ofreferral concessions (where applicable); assisting in placing, removing/updatingbanners, balloons, bandit signs, flags, etc.; distributing newsletters, pamphlets,flyers, etc.; and conducting market surveys and shop competitive communities.