PR · On-site
... administrative activities; Ensures efficient pharmacy workflow and a positive patient experience ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
PR · On-site
... administrative activities; Ensures efficient pharmacy workflow and a positive patient experience ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
Pharmacy Operations Manager
Carolina, PR · On-site
... administrative activities; Ensures efficient pharmacy workflow and a positive patient experience ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
Pharmacy Operations Manager
Carolina, PR · On-site
... administrative activities; Ensures efficient pharmacy workflow and a positive patient experience ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
... administrative activities; Ensures efficient pharmacy workflow and a positive patient experience ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
... administrative activities; Ensures efficient pharmacy workflow and a positive patient experience ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
PR · On-site
... administrative activities; Ensures efficient pharmacy workflow and a positive patient experience ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
Pharmacy Operations Manager
Carolina, PR · On-site
... administrative activities; Ensures efficient pharmacy workflow and a positive patient experience ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
Pharmacy Operations Manager
Carolina, PR · On-site
... administrative activities; Ensures efficient pharmacy workflow and a positive patient experience ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
PR · On-site
... administrative activities; Ensures efficient pharmacy workflow and a positive patient experience ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
The Manager of Administrative Coding is part of the leadership team overseeing Optum's Behavioral Payment Integrity (PNI) Operations; specific to Fraud, Waste, Abuse, & Error (FWAE) investigations.
The Manager of Administrative Coding is part of the leadership team overseeing Optum's Behavioral Payment Integrity (PNI) Operations; specific to Fraud, Waste, Abuse, & Error (FWAE) investigations.
Plan, coordinate, direct, and evaluate administrative activities as delegated by the VP of Operations, including inventory management, operational efficiency projects, risk mitigation initiatives ...
Plan, coordinate, direct, and evaluate administrative activities as delegated by the VP of Operations, including inventory management, operational efficiency projects, risk mitigation initiatives ...
Plan, coordinate, direct, and evaluate administrative activities as delegated by the VP of Operations, including inventory management, operational efficiency projects, risk mitigation initiatives ...
Plan, coordinate, direct, and evaluate administrative activities as delegated by the VP of Operations, including inventory management, operational efficiency projects, risk mitigation initiatives ...
Plan, coordinate, direct, and evaluate administrative activities as delegated by the VP of Operations, including inventory management, operational efficiency projects, risk mitigation initiatives ...
Plan, coordinate, direct, and evaluate administrative activities as delegated by the VP of Operations, including inventory management, operational efficiency projects, risk mitigation initiatives ...
Plan, coordinate, direct, and evaluate administrative activities as delegated by the VP of Operations, including inventory management, operational efficiency projects, risk mitigation initiatives ...
Plan, coordinate, direct, and evaluate administrative activities as delegated by the VP of Operations, including inventory management, operational efficiency projects, risk mitigation initiatives ...
Plan, coordinate, direct, and evaluate administrative activities as delegated by the VP of Operations, including inventory management, operational efficiency projects, risk mitigation initiatives ...
Plan, coordinate, direct, and evaluate administrative activities as delegated by the VP of Operations, including inventory management, operational efficiency projects, risk mitigation initiatives ...
The Supervisory Administrative Assistant supervises at least three members of the administrative ... Financial management: assisting with financial operation and budget projections, reviewing and ...
The Supervisory Administrative Assistant supervises at least three members of the administrative ... Financial management: assisting with financial operation and budget projections, reviewing and ...
The Operation and Administrative Manager is responsible for overseeing the daily operations, administrative and customer service function of the marina. This role ensures efficient operations, high ...
The Operation and Administrative Manager is responsible for overseeing the daily operations, administrative and customer service function of the marina. This role ensures efficient operations, high ...
Ops & Administrative Manager
San Juan, PR · On-site
Description The Operation and Administrative Manager is responsible for overseeing the daily operations, administrative and customer service function of the marina. This role ensures efficient ...
Ops & Administrative Manager
San Juan, PR · On-site
Description The Operation and Administrative Manager is responsible for overseeing the daily operations, administrative and customer service function of the marina. This role ensures efficient ...
$89K - $106K/yr
Medical
Dental
Vision
Life
PTO
Summary The Supervisory Administrative Assistant supervises at least three members of the ... Financial management: assisting with financial operation and budget projections, reviewing and ...
$89K - $106K/yr
Medical
Dental
Vision
Life
PTO
Summary The Supervisory Administrative Assistant supervises at least three members of the ... Financial management: assisting with financial operation and budget projections, reviewing and ...
ADMINISTRATIVE ASSISTANT
Bayamon, PR · On-site
$15/hr
... manage budget and other financial process. Collaborate in the data collection, operational and ... administrative tasks. 3. Assists with communication and documentation regarding the status of ...
Quick apply
ADMINISTRATIVE ASSISTANT
Bayamon, PR · On-site
$15/hr
... manage budget and other financial process. Collaborate in the data collection, operational and ... administrative tasks. 3. Assists with communication and documentation regarding the status of ...
PR · On-site
$14.50 - $19.75/hr
It includes providing support to assist with daily office needs and managing the general ... of operational need that may be required - Travel requirement if necessary, to the Dominican ...
Quick apply
PR · On-site
$14.50 - $19.75/hr
It includes providing support to assist with daily office needs and managing the general ... of operational need that may be required - Travel requirement if necessary, to the Dominican ...
Efficiently coordinate, manage, and proactively anticipate the complex calendars and schedules of ... Safeguard customer confidence and uphold operational integrity by maintaining strict ...
Efficiently coordinate, manage, and proactively anticipate the complex calendars and schedules of ... Safeguard customer confidence and uphold operational integrity by maintaining strict ...
Administrative Operations Manager information
How does an administrative operations manager typically collaborate with other departments to optimize organizational efficiency?
Administrative Operations Managers often serve as a central point of coordination between departments such as HR, finance, and IT. They facilitate communication by organizing interdepartmental meetings, streamlining processes, and ensuring that resources are allocated efficiently. This role requires strong interpersonal skills to understand each department's unique needs and to implement solutions that support overall organizational goals. Successful collaboration helps reduce bottlenecks and enhances workflow across the company.
What is the difference between Administrative Operations Manager vs Office Manager?
| Aspect | Administrative Operations Manager | Office Manager |
|---|---|---|
| Responsibilities | Oversees administrative functions, streamlines operations, manages policies | Manages daily office activities, supervises administrative staff, handles logistics |
| Required Credentials | Bachelor's degree, experience in administration, strong organizational skills | Bachelor's degree or equivalent, administrative experience, communication skills |
| Work Environment | Corporate offices, multiple departments, strategic focus | Office settings, direct staff supervision, operational support |
The Administrative Operations Manager focuses on optimizing administrative processes and strategic oversight, while the Office Manager handles daily office operations and staff management. Both roles require similar credentials but differ in scope and strategic involvement.
What is an administrative operations manager?
Administrative Operations Managers are professionals responsible for overseeing and coordinating the administrative functions of an organization. They ensure that office operations run smoothly by managing staff, developing policies, and optimizing processes. Their duties often include budgeting, resource allocation, workflow management, and ensuring compliance with company policies. Administrative Operations Managers play a key role in supporting organizational efficiency and achieving business goals.
What are the key skills and qualifications needed to thrive as an administrative operations manager, and why are they important?
To thrive as an Administrative Operations Manager, you need strong organizational, leadership, and problem-solving skills, often supported by a bachelor's degree in business administration or a related field. Familiarity with office management software, project management tools, and enterprise resource planning (ERP) systems is typically required. Excellent communication, adaptability, and attention to detail are standout soft skills for this position. These skills ensure efficient workflow, effective team coordination, and the smooth execution of daily operations within an organization.
What job categories do people searching Administrative Operations Manager jobs in Puerto Rico look for?
The top searched job categories for Administrative Operations Manager jobs in Puerto Rico are:
Walgreens rating
5.5
Based on 2,201 frontline employees who took The Breakroom Quiz
98th of 112 rated pharmacies
Job description
- Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
- Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
- Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
- Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
- Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
- Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
- At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
- Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
- Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
- Accountable for completion of non-clinical patient calls.
- Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
- Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
- Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
- Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
- Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
- Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
- Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
- Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
- Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
- Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
- Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
- Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
- Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
- Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
- Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
- Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
- Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
External Basic Qualifications
- High School Diploma, GED, or equivalent.
- PTCB or ExCPT certification (except in Puerto Rico).
- Has one year of work experience as a pharmacy technician in a retail or hospital setting.
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
- Previous people management/ leadership experience.
- Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
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Pay
Benefits
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About Walgreens
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Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US