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Adept Solutions Jobs (NOW HIRING)

The ideal candidate is technically adept, solutions-oriented, and capable of working independently while upholding the high standards expected in an MSP team environment. At our core, we're an "All ...

Senior Packaging Engineer

Mira Loma, CA ยท On-site

$105K - $135K/yr

Description Adept Group offers an award-winning workplace for exceptional packaging industry talent ... while ensuring solutions are scalable in a production environment. The role also supports ...

Adept Group offers an award-winning workplace for exceptional packaging industry talent. We work on ... while ensuring solutions are scalable in a production environment. The role also supports ...

Adept Group offers an award-winning workplace for exceptional packaging industry talent. We work on ... while ensuring solutions are scalable in a production environment. The role also supports ...

Senior Packaging Engineer

Mira Loma, CA ยท On-site

$105K - $135K/yr

Adept Group offers an award-winning workplace for exceptional packaging industry talent. We work on ... while ensuring solutions are scalable in a production environment. The role also supports ...

Solutions Architect

Hartford, CT ยท On-site

$63.50 - $83.75/hr

Solutions Architect(Remote) Lcation: Hartford, CT Visa: USC, GC & H4EAD Required Skills ... Adept at requirements analysis, estimation, systems and application design, and testing

Solutions Architect

$64.50 - $85/hr

As a Solutions Architect, you will work closely with customers to develop and demonstrate ... adept at managing multiple projects, and comfortable with frequent context switching and ...

Solutions Architect

$64.50 - $85/hr

AI Solutions Architect on W2 Location: 100 % Remote Duration: Contract Required Skills ... Adept at requirements analysis, estimation, systems and application design, and testing

CT ยท On-site

$64.50 - $85/hr

Job Title- Solutions Architect Project Location - Remote Duration- 6+ months contract Visa- USC/ GC ... Adept at requirements analysis, estimation, systems and application design, and testing

AI Solutions Architect

$64.50 - $85/hr

AI Solutions Architect on W2 Location: 100 % Remote Duration: Contract Required Skills ... Adept at requirements analysis, estimation, systems and application design, and testing

Solutions Architects at Together are trusted advisors to our customers that evaluate, identify and ... Ability to operate in dynamic environments, adept at managing multiple projects, and comfortable ...

Solutions Architect

San Francisco, CA ยท On-site +1

$180/hr

Solutions Architects at Together are trusted advisors to our customers that evaluate, identify and ... Ability to operate in dynamic environments, adept at managing multiple projects, and comfortable ...

Adept Group offers an award-winning workplace for exceptional packaging industry talent. We work on ... Collaborating with suppliers, marketing, and R&D to design and implement packaging solutions

What You'll Do As a Solutions Specialist at Kaseya, you will serve as a subject matter expert in ... Be adept at providing high-level product demonstrations and handle client inquiries * Conduct ...

Adept Group offers an award-winning workplace for exceptional packaging industry talent. We work on ... Collaborating with suppliers, marketing, and R&D to design and implement packaging solutions

The Customer Solutions Architect will guide customers through infrastructure modernization ... Adept at building relationships and engaging with customer decision makers involved in ...

About the team and role Solutions Engineering Team, GBG Americas At GBG Americas, our Solutions Engineering team is a high-impact, technically adept group that plays a strategic role in driving ...

Description Adept Group offers an award-winning workplace for exceptional packaging industry talent ... Collaborating with suppliers, marketing, and R&D to design and implement packaging solutions

About the team and role Solutions Engineering Team, GBG Americas At GBG Americas, our Solutions Engineering team is a high-impact, technically adept group that plays a strategic role in driving ...

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Adept Solutions information

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$10

$61

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How much do adept solutions jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for adept solutions in the United States is $61.45, according to ZipRecruiter salary data. Most workers in this role earn between $53.12 and $68.51 per hour, depending on experience, location, and employer.

What types of projects can I expect to work on as part of the Adept Solutions team, and how is project work typically structured?

At Adept Solutions, you'll likely be involved in a variety of technology consulting and implementation projects, ranging from software development to IT infrastructure upgrades for clients across different industries. Projects are usually structured with cross-functional teams, often following Agile methodologies to promote collaboration and adaptability. As a team member, you'll participate in regular stand-up meetings, contribute to project planning, and work closely with clients to deliver tailored solutions. This environment encourages knowledge sharing and continuous learning, providing opportunities to expand your technical skills and advance within the company.

What are the key skills and qualifications needed to thrive at Adept Solutions, and why are they important?

To thrive at Adept Solutions, you generally need strong analytical abilities, problem-solving skills, and relevant educational background in IT, business, or a related field. Familiarity with project management tools, CRM software, and certifications such as PMP or Microsoft certifications are often required. Excellent communication, teamwork, and adaptability help professionals stand out in dynamic client-oriented environments. These skills and qualifications are essential for delivering effective solutions and maintaining high client satisfaction in a competitive industry.

What is the difference between Adept Solutions vs Network Technician?

AspectAdept SolutionsNetwork Technician
CertificationsVaries by project, often includes certifications like CompTIA A+ or Network+Typically requires CompTIA Network+ or Cisco CCNA
Work EnvironmentConsulting, project-based, client sites, or remoteOffice, data centers, client sites, troubleshooting networks
Industry UsageIT consulting, technology services, solutions providersTelecommunications, IT support, networking companies

While Adept Solutions offers a broad range of IT services and solutions, Network Technicians focus specifically on installing, maintaining, and troubleshooting network infrastructure. Both roles require technical certifications and involve working in similar environments, but Adept Solutions professionals often have a wider scope of responsibilities across various IT projects.

What is Adept Solutions and what services do they provide?

Adept Solutions is a company that specializes in providing IT consulting, managed services, and technology solutions to businesses. Their offerings often include network management, cybersecurity, cloud services, and technical support to help organizations optimize their IT infrastructure. Adept Solutions works with clients across various industries to improve operational efficiency, ensure data security, and support digital transformation initiatives.
More about Adept Solutions jobs
Infographic showing various Adept Solutions job openings in the United States as of May 2026, with employment types broken down into 12% Locum Tenens, 18% As Needed, 64% Full Time, and 6% Part Time. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $127,824 per year, or $61.5 per hour.
Escalations Engineer

Escalations Engineer

XPERTECHS

Columbia, MD โ€ข On-site

Other

Medical, Retirement, PTO

Posted 29 days ago


Job description

Description

ย Looking to take the next step in your IT career?ย 

Bring your technical expertise to a team that values your ability to solve complex problems, drive impactful solutions, and work with autonomy in a fast-paced MSP environment.

We are seeking a skilled and experienced Escalation Engineer to join our growing team. In this role, you will be responsible for the design, maintenance, and support of server operating systems, line-of-business applications, and cloud operations. You will take ownership of advanced troubleshooting, configuration, and support across both on-premises and cloud-based infrastructures (including Office 365 and Azure).

This role demands a deep understanding of server and messaging technologies, with responsibilities spanning requirements gathering, solution design, testing, implementation, and documentation. The ideal candidate is technically adept, solutions-oriented, and capable of working independently while upholding the high standards expected in an MSP team environment.

ย At our core, we're an "All in" team. That means showing up for each other, for our clients, and doing the right thing even when no one's looking. We take pride in building a culture where ownership, collaboration, and integrity aren't just buzzwords-they're how we operate every day. You'll never feel like just a number here. Your voice matters and your efforts will always be recognized.

We also take care of our people. We offer strong benefits, including a high employer contribution to medical coverage, wellness programs to support your physical and mental health, and paid time off that encourages real work-life balance. On top of that, we actively support your professional development-whether it's through certification reimbursements, internal mentorship, or exposure to new technologies and tools that will help you grow your career.

If you thrive on making things happen and seeing results, this could be the opportunity for you.


More about the role:

  • Provides technical expertise to support client systems and infrastructure. ย 
  • Ability to independently upgrade/configure complex deployments and/or migration of legacy and modern Microsoft server products and platforms.ย 
  • Plans and executes software upgrades and migration activity. Develop transition plans to bridge current and planned infrastructure and integration requirements, including pre and post migration test and validations. Support and maintain monitoring for these technologies.
  • Assist in developing best practices/standards and disseminating amongst teams.
  • Update and maintain detailed technical designs and documentation.
  • Generates configurations from Low level requirements for complex environments; expected to generate standard project documentation including detailed test plans for complex networks.
  • Works within cross-functional teams to resolve Tier 2 & 3 issues.
  • Works with Application, Support and Training staff to develop best practices and training materials for support teams and end users.
  • Manages, reports, and resolves escalated incidents from lower teams.
  • Willingness to take ownership of issues until resolution.
  • Commit to continuous education, certification, and self-improvement in technical disciplines related to our clients.
  • Limited Travel required.
  • Other duties as assigned.

Requirements

  • Minimum of 5 years of hands-on experience in IT support desk role as well as designing, implementing and supporting Microsoft Server and Office 365 environments.
  • Intermediate scripting and automation skillset (Powershell).
  • Advanced knowledge of Windows Server. This includes Active Directory, DHCP and DNS. Hands-on experience with Windows Server deployment. ย 
  • Various file sharing technologies
  • Experience with various Line of Business Applications from a support and maintenance perspective.ย 
  • Solid understand of DNS concepts.ย 
  • Experience with Microsoft 365 Cloud suite.ย 
  • Familiar with local networking technologies commonly found in business environments.ย 
  • Hands-on experience with various Hypervisor technologies (Hyper-V/Vmware)
  • Strong technical and troubleshooting skills required to manage the daily operations and project implementation in a fast-paced managed services support setting.
  • Must be an effective communicator with strong attention to detail in order to perform daily checks, monitor vendor support and perform required maintenance to keep the client systems highly available, stable and always performing optimally.
  • Must be able to work in a small team environment.
  • Shares information and communicates clearly with team members to improve team effectiveness.


Desired Qualifications

  • Expert understanding low level operating system functionality.
  • Windows Server Operating Systems (Server 2016, 2019, 2022)
  • Database administrationย 
  • Various LOB Application licensing and troubleshooting experience ย 
  • Advanced application performance and monitoring theoriesย 
  • Comfortable with REST APIs
  • Previous MSP Experienceย 

The base pay range for this position is expected to be between $70,000 and $95,000 per year, plus an annual on-target bonus if applicable; not all roles are subject to a bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.ย