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Account Receivables Assistant Jobs in Rochester, NY

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Account Receivables Assistant information

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How much do account receivables assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for account receivables assistant in Rochester, NY is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.31 per hour, depending on experience, location, and employer.

What does an account receivables assistant do?

An Account Receivables Assistant is responsible for managing and processing incoming payments for a company. Their duties typically include invoicing clients, tracking outstanding balances, recording transactions, and following up on overdue accounts. They play a key role in ensuring the company's cash flow remains healthy by coordinating with customers and internal teams to resolve payment issues. This position often requires strong attention to detail, organizational skills, and familiarity with accounting software.

What are the key skills and qualifications needed to thrive as an account receivables assistant, and why are they important?

To thrive as an Account Receivables Assistant, you need strong numerical accuracy, attention to detail, and a foundational understanding of accounting principles, often supported by a degree or coursework in finance or accounting. Proficiency in accounting software such as QuickBooks, SAP, or Oracle, as well as Microsoft Excel, is commonly required. Strong organizational skills, effective communication, and the ability to manage time and deadlines help set candidates apart. These skills ensure accurate record-keeping, timely collections, and smooth financial operations within the organization.

What are some common challenges faced by account receivables assistants, and how can they be managed?

Account Receivables Assistants often face challenges such as managing a high volume of invoices, following up with clients on overdue payments, and ensuring accuracy in financial records. These challenges can be managed by developing strong organizational skills, using accounting software efficiently, and maintaining clear communication with both internal teams and clients. Building positive relationships with clients and staying proactive in resolving discrepancies can also help reduce payment delays and improve overall workflow.

What is the difference between Account Receivables Assistant vs Accounts Payable Clerk?

AspectAccount Receivables AssistantAccounts Payable Clerk
Primary ResponsibilityManaging incoming payments, invoicing, and collectionsProcessing outgoing payments, invoice matching, and vendor payments
Required SkillsBilling, customer communication, data entryVendor management, invoice processing, data entry
Work EnvironmentFinance or accounting department, office settingFinance or accounting department, office setting
Common CertificationsBookkeeping, accounting software proficiencyBookkeeping, accounting software proficiency

The Account Receivables Assistant focuses on managing incoming payments and customer accounts, while the Accounts Payable Clerk handles outgoing payments to vendors. Both roles require similar skills and certifications, often working side by side in finance departments. Understanding these differences helps clarify career paths and job expectations within accounting teams.

Is an account receivables assistant a difficult job?

An accounts receivables assistant's job involves managing invoices, processing payments, and maintaining accurate financial records, which requires attention to detail and organizational skills. The difficulty level depends on the complexity of the company's billing processes and the assistant's experience with accounting software. Generally, it is considered an entry-level or clerical role with routine tasks.

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For Account Receivables Assistant jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Account Receivables Assistant jobs in Rochester, NY look for?

The top searched job categories for Account Receivables Assistant jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Account Receivables Assistant jobs?

Cities near Rochester, NY with the most Account Receivables Assistant job openings:

Account Receivables Assistant jobs near you
Infographic showing various Account Receivables Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, 1% Temporary, and 6% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,689 per year, or $20 per hour.

Senior Account Associate- Commercial Insurance

Insurance Office of America

Canandaigua, NY • On-site

Full-time

Medical, Retirement

Re-posted 10 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance

Job description

Description

Job Description:

Title: Senior Account Associate - Commercial Lines 
Work Mode: Remote: Eastern and Central Times Zones Only | Location/Supporting: Longwood, FL | Book Focus: Contractors, Hospitality, Real Estate
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. 

 
Key Responsibilities: 

  • Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. 

  • Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time. 

  • Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. 

  • New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. 

  • Contract Review: Assist in reviewing contracts to ensure proper coverages are included. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

Ideal Candidate Qualifications: 

  • 3+ years of customer service experience in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing, professional designation (CISR) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 55-75K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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