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Account Manager Jobs in Whitby, ON (NOW HIRING)

VML

Account Manager

Toronto, ON · On-site

The Account Manager will play a key role in supporting client relationships, executing campaign initiatives, and ensuring the successful delivery of campaigns. * Assist Account Team in managing ...

Spiria

Account Manager

Toronto, ON · On-site

CA$84/hr

We are looking for an Account Manager who will play a key role in developing strong, lasting, trust-based business relationships with our clients. In this role, you will be responsible for a ...

DAC Group

Account Manager

Toronto, ON · On-site

The Account Manager's responsibilities include maintaining a thorough knowledge of our business and offerings, strengthening client relationships, coordinating with internal teams to deliver on ...

OLIVER Agency - North America

Account Manager

Toronto, ON · On-site

CA$80K - CA$90K/yr

Account Manager Location: Toronto, Canada About the role: As Account Manager, you'll be the primary day-to-day contact for assigned consumer packaged goods (FMCG) brand accounts -- translating client ...

New

STINSON

Account Manager

Toronto, ON · Hybrid

$65K - $75K/yr

ACCOUNT MANAGER Stinson is looking for an Account Manager to join our team. In this role, you will play a pivotal role in ensuring the smooth management of projects and events by being the first ...

STINSON

Account Manager

Toronto, ON · On-site

CA$65K - CA$75K/yr

ACCOUNT MANAGER Stinson is looking for an Account Manager to join our team. In this role, you will play a pivotal role in ensuring the smooth management of projects and events by being the first ...

Mirion Technologies

Account Manager

Concord, ON

The Account Manager is for a field sales position (Account Manager) covering a defined geographic area or market. The ideal candidate will live within the territory and within close proximity of a ...

ShyftLabs

Account Manager

Toronto, ON

CA$70K - CA$100K/yr

The Opportunity We're seeking an Account Manager to join our team and play a key role in managing strategic client relationships, ensuring day-to-day account success, and expanding ShyftLabs ...

VML

Account Manager

Toronto, ON · Hybrid

Who We Are Looking For We are currently seeking an Account Manager to join our growing Toronto-based team. In this critical role, you will work on various accounts and champion an outstanding client ...

TAKKT Foodservices

Account Manager

Markham, ON · Hybrid

... management of projects and the conversion of leads into sales. Aligned with the Account Executive in a team selling environment, this is a highly proactive site-level focused position that seeks to ...

Hrsystem

Account Manager

Oshawa, ON

Account Manager Job Location: Eastern Ontario Job Type: Full-Time Status: Exempt Summary This position successfully develops and strengthens LGG Industrial, LP's relationships to customers by ...

Deliverect

Account Manager

Toronto, ON · On-site +1

As a Growth Account Manager (GAM) for the SMB/MM segment in North America, you will play a pivotal role in unlocking the full potential of our existing restaurant partners across the region. Acting ...

Apex Public Relations

Account Manager

Toronto, ON · On-site

CA$75K - CA$95K/yr

APEX is looking for an Account Manager to join our integrated team! US It's how brands "walk the talk" that matters most. That's where APEX PR comes in. We help brands connect to what matters most to ...

Resolver

Account Manager

Toronto, ON · On-site +1

As an Account Manager, you play a critical role in the sales engine of Resolver's GRC solutions. You'll focus primarily on growing our existing customers' engagements through cross-selling, expansion ...

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Account Manager information

What is the role of an account manager?

An account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and providing ongoing support. They often coordinate with sales, marketing, and customer service teams, and may use CRM tools to track client interactions and account performance.

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What is the average salary for an account manager?

The average salary for an account manager varies by experience and industry but typically ranges from $50,000 to $80,000 annually. Senior account managers or those in specialized fields can earn over $100,000 with bonuses and commissions. Skills in client relationship management and sales tools can influence earning potential.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

Is an account manager a hard job?

An account manager role involves managing client relationships, meeting sales targets, and coordinating with internal teams, which can be demanding and require strong communication and organizational skills. The job's difficulty varies depending on the industry, client complexity, and workload, but it often involves multitasking and problem-solving under pressure.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.
More about Account Manager jobs

What are the most commonly searched types of Account jobs in Whitby, ON?

The most popular types of Account jobs in Whitby, ON are:

What job categories do people searching Account Manager jobs in Whitby, ON look for?

The top searched job categories for Account Manager jobs in Whitby, ON are:

What cities near Whitby, ON are hiring for Account Manager jobs?

Cities near Whitby, ON with the most Account Manager job openings:

Account Manager jobs near you
Infographic showing various Account Manager job openings in Whitby, ON as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Account Manager

VML

Toronto, ON • On-site

Full-time

Posted 29 days ago

Job description

Who We're Looking For: 

We're seeking a highly motivated and enthusiastic Account Manager to join our Account Management team. You're a proactive and detail-oriented individual with a passion for building strong client relationships and delivering exceptional service. You thrive in a fast-paced environment, are eager to learn, and possess excellent communication and organizational skills. You're a team player who's excited to contribute to the success of our clients and our company. You're looking for an opportunity to develop your account management skills and grow your career in a dynamic and rewarding environment. 

Responsibilities: 

Client Support: 

  • Serve as a primary point of contact for assigned client. The Account Manager will play a key role in supporting client relationships, executing campaign initiatives, and ensuring the successful delivery of campaigns. 
  • Assist Account Team in managing client communications, including emails, phone calls, and meetings. 
  • Prepare and distribute client reports, presentations, and other materials. 
  • Track and monitor client performance metrics, identifying trends and potential areas for improvement. 
  • Coordinate and collaborate with cross-functional internal teams (e.g., Creative, Strategy, Media) to address client needs, ensure seamless delivery of campaigns and foster positive team engagement.   

Account Management: 

  • Contribute to the development and execution of account plans to achieve client goals and objectives. 
  •  Support the management of projects and campaigns from inception to delivery, working under the guidance of the Account Director and Account Supervisor. 
  • Support Account Team in conducting regular client meetings to review performance, discuss opportunities, and build relationships. 
  • Schedule and coordinate meetings, including preparing agendas and taking minutes. 
  • Assist in managing account budgets, invoicing and forecasts. Ensure accurate billing and financial reporting in line with agency and client expectations, under the direction of the Account Director. 
  • Maintain organized records of client interactions, project status and communications. 
  • Assist with the preparation of proposals and contracts. 
  • Support the team with other administrative tasks as needed. 

  

Qualifications: 

  • 1-2 years of experience in account management, preferably within an advertising or marketing agency. 
  • Understanding of digital marketing channels, including social media, search, display, programmatic, and content marketing. 
  • Experience supporting the management of client accounts. 
  • Excellent communication skills, both written and verbal. Fluency in French is a plus. 
  • Strong interpersonal and relationship-building skills. 
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Outlook and Teams.  
  • Strong organizational and time management skills. 
  • Ability to work independently and as part of a team. 
  • Problem-solving skills and a proactive approach to challenges. 
  • Detail-oriented and able to manage multiple tasks simultaneously. 
  • Enthusiastic and eager to learn. 
  • Customer-focused and committed to providing excellent service. 
  • Positive attitude and a strong work ethic. 
  • Ability to adapt to changing priorities and work in a fast-paced environment. 
  • Bachelor's degree in marketing, advertising, business, or a related field is a plus 

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