You will manage your hospital accounts by providingeclinical support to healthcare professionals to assist them in making informed decisions about infant feeding and brand selection while growing ...
You will manage your hospital accounts by providingeclinical support to healthcare professionals to assist them in making informed decisions about infant feeding and brand selection while growing ...
Client Account Manager
Calgary, AB · On-site
Medical
Life
PTO
The Opportunity As the Client Account Manager, you will have the opportunity to: * Drive new business growth with existing clients * Maintain relationships with accounts based in Western Canada ...
Client Account Manager
Calgary, AB · On-site
Medical
Life
PTO
The Opportunity As the Client Account Manager, you will have the opportunity to: * Drive new business growth with existing clients * Maintain relationships with accounts based in Western Canada ...
Account Manager - AdFarm
Calgary, AB · On-site
As the Account Manager , you'll love coming to work every day if you Get, Want, and have the Capacity to be accountable to the following things: * Client Relationships * Organic Growth * Annual ...
Quick apply
Account Manager - AdFarm
Calgary, AB · On-site
As the Account Manager , you'll love coming to work every day if you Get, Want, and have the Capacity to be accountable to the following things: * Client Relationships * Organic Growth * Annual ...
Technical Account Manager
Medical
Dental
The Technical Account Manager supports the growth of SECURE's Water Treatment Solutions business by developing customer-focused, cost-effective solutions across industrial, municipal, and commercial ...
Technical Account Manager
Medical
Dental
The Technical Account Manager supports the growth of SECURE's Water Treatment Solutions business by developing customer-focused, cost-effective solutions across industrial, municipal, and commercial ...
Project post-mortem with Account Director and possible client to gauge customer satisfaction. * Managing Client Budget Control Report, including forecasting, and monthly invoicing. * Assist the PM ...
Project post-mortem with Account Director and possible client to gauge customer satisfaction. * Managing Client Budget Control Report, including forecasting, and monthly invoicing. * Assist the PM ...
Key Account Manager
Calgary, AB · On-site +1
Medical
Dental
Vision
PTO
This is an exciting opportunity with CoolIT Systems, the leading provider of scalable liquid cooling technology, as a Key Account Manager for named accounts and new acquisitions in the component or ...
Key Account Manager
Calgary, AB · On-site +1
Medical
Dental
Vision
PTO
This is an exciting opportunity with CoolIT Systems, the leading provider of scalable liquid cooling technology, as a Key Account Manager for named accounts and new acquisitions in the component or ...
The Private Client Account Manager has an impact on overall brokerage success by assisting in the achievement of client retention goals, effectively and consistently providing exceptional client ...
The Private Client Account Manager has an impact on overall brokerage success by assisting in the achievement of client retention goals, effectively and consistently providing exceptional client ...
Technical Account Manager
Calgary, AB · On-site
Medical
Dental
Your Opportunity at SECURE The Technical Account Manager supports the growth of SECURE's Water Treatment Solutions business by developing customer-focused, cost-effective solutions across industrial ...
Technical Account Manager
Calgary, AB · On-site
Medical
Dental
Your Opportunity at SECURE The Technical Account Manager supports the growth of SECURE's Water Treatment Solutions business by developing customer-focused, cost-effective solutions across industrial ...
Recruiter/ Account Manager (IGT)
CA$135K - CA$194K/yr
Medical
Dental
Vision
Life
Retirement
PTO
ACCOUNT MANAGER Account Managers are the face of our organization. They work directly with hiring managers at Fortune 1,000 companies by researching and targeting organizations in need of talent ...
Recruiter/ Account Manager (IGT)
CA$135K - CA$194K/yr
Medical
Dental
Vision
Life
Retirement
PTO
ACCOUNT MANAGER Account Managers are the face of our organization. They work directly with hiring managers at Fortune 1,000 companies by researching and targeting organizations in need of talent ...
The Private Client Account Manager has an impact on overall brokerage success by assisting in the achievement of client retention goals, effectively and consistently providing exceptional client ...
The Private Client Account Manager has an impact on overall brokerage success by assisting in the achievement of client retention goals, effectively and consistently providing exceptional client ...
At XI Technologies, the Senior Account Manager is a customer-centric and detail-oriented sales professional who is knowledgeable about this region's ever-changing energy industry. This critical team ...
At XI Technologies, the Senior Account Manager is a customer-centric and detail-oriented sales professional who is knowledgeable about this region's ever-changing energy industry. This critical team ...
Bulk Account Manager
Calgary, AB · On-site
Retirement
PTO
As one of the Bulk Account Manager, you will be responsible for: * Increase territory profitability and revenue through in depth understanding of territory * Prospecting from multiple sources to ...
Bulk Account Manager
Calgary, AB · On-site
Retirement
PTO
As one of the Bulk Account Manager, you will be responsible for: * Increase territory profitability and revenue through in depth understanding of territory * Prospecting from multiple sources to ...
Commercial Account Manager
Retirement
What You Will Do With Us As the Commercial Account Manager based in the Calgary , you will develop strategies to increase sales growth in our existing customer database. Reporting to the District ...
Quick apply
Commercial Account Manager
Retirement
What You Will Do With Us As the Commercial Account Manager based in the Calgary , you will develop strategies to increase sales growth in our existing customer database. Reporting to the District ...
Commercial Account Manager
Calgary, AB · On-site
Retirement
What You Will Do With Us As the Commercial Account Manager based in the Calgary, you will develop strategies to increase sales growth in our existing customer database. Reporting to the District ...
Quick apply
Commercial Account Manager
Calgary, AB · On-site
Retirement
What You Will Do With Us As the Commercial Account Manager based in the Calgary, you will develop strategies to increase sales growth in our existing customer database. Reporting to the District ...
Account Manager (Service Contracts)
Calgary, AB · On-site
Medical
Dental
Vision
PTO
Join us as a Account Manager (Service Contracts) Your main responsibilities As an Account Manager (Service Contracts) at Schindler, you will cultivate relationships with customers to drive sales for ...
Account Manager (Service Contracts)
Calgary, AB · On-site
Medical
Dental
Vision
PTO
Join us as a Account Manager (Service Contracts) Your main responsibilities As an Account Manager (Service Contracts) at Schindler, you will cultivate relationships with customers to drive sales for ...
Senior Account Manager
Calgary, AB · On-site
Position Overview As a Senior Account Manager you are a highly organized individual with superior customer service skills. You enjoy building productive, professional relationships and maintaining ...
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Senior Account Manager
Calgary, AB · On-site
Position Overview As a Senior Account Manager you are a highly organized individual with superior customer service skills. You enjoy building productive, professional relationships and maintaining ...
Regional Account Manager
Medical
Dental
Vision
PTO
THE OPPORTUNITY We are looking for aRegionalAccountManagertojoinourSalesTeamto lead account management and sales growth across our Central Region, spanning the Canadian Prairie Provinces anda ...
Regional Account Manager
Medical
Dental
Vision
PTO
THE OPPORTUNITY We are looking for aRegionalAccountManagertojoinourSalesTeamto lead account management and sales growth across our Central Region, spanning the Canadian Prairie Provinces anda ...
Inside Account Manager
Retirement
As an Inside Account Manager, you will be responsible for interacting with customers primarily over the phone and by email. You will provide excellent customer service to generate and close sales and ...
Quick apply
Inside Account Manager
Retirement
As an Inside Account Manager, you will be responsible for interacting with customers primarily over the phone and by email. You will provide excellent customer service to generate and close sales and ...
Wood Mackenzie is on the lookout for talented and ambitious professionals to join our high-performing sales team in roles ranging from Account Manager to Senior Account Manager and Account Director.
Wood Mackenzie is on the lookout for talented and ambitious professionals to join our high-performing sales team in roles ranging from Account Manager to Senior Account Manager and Account Director.
Account Manager - Canada Remote
Calgary, AB · Remote
CA$105K/yr
Medical
Dental
Life
Manage a pipeline of existing customer business to drive customer retention & growth and achieve Net Revenue Retention & Account Retention Targets * Build long-term relationships with 150+ accounts ...
Quick apply
Account Manager - Canada Remote
Calgary, AB · Remote
CA$105K/yr
Medical
Dental
Life
Manage a pipeline of existing customer business to drive customer retention & growth and achieve Net Revenue Retention & Account Retention Targets * Build long-term relationships with 150+ accounts ...
Account Manager information
What does an account manager do?
An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.
What does an account manager do?
The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.
What are the key skills and qualifications needed to thrive as an account manager, and why are they important?
To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.
What are some common challenges account managers face when balancing client needs with company objectives?
Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.
What is the difference between Account Manager vs Customer Service Representative?
| Aspect | Account Manager | Customer Service Representative |
|---|---|---|
| Required Credentials | Relevant experience, sometimes certifications in sales or account management | High school diploma or equivalent, customer service training |
| Work Environment | Client-facing, sales-driven, often in office or client sites | Call centers, retail, or office settings, direct customer interaction |
| Employer & Industry Usage | Used in sales, marketing, and B2B industries | Common across retail, telecom, and service industries |
| Comparison Search Intent | Understanding roles in client management and sales | Customer support and service roles |
While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.
What is the average salary for an account manager?
The average salary for an account manager typically ranges from $55,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and sales skills are often required.
More about Account Manager jobs
What are the most commonly searched types of Account jobs in Calgary, AB?
The most popular types of Account jobs in Calgary, AB are:
What job categories do people searching Account Manager jobs in Calgary, AB look for?
The top searched job categories for Account Manager jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Account Manager jobs?
Cities near Calgary, AB with the most Account Manager job openings:
Reckitt rating
8.7
Based on 20 frontline employees who took The Breakroom Quiz
Job description
We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Medical
Our Medical team turns science and clinical data into world-beating products and ideas. We develop the products, and build the medical community relationships, that fuel our growth. Our competitiveness and relentless innovation set us apart. And, every day, we go above and beyond to support our consumers at every stage of life. Our dedication drives the sales of our portfolio across designated paediatric and OBGYN office and hospital segments, where we work with them to make sure the people in their care benefit from having access to our trusted nutritional products. Our team are trusted to set the direction we need to deliver outstanding results. And because our areas of expertise are so critical to Reckitt's success, we develop and cultivate business relationships with key decision makers like physicians, M.D., office staff, hospital staff and others in the consumer influence network.
About the role
This role will support hospital customers by taking a leadership role in the complete Hospital contracting life cycle from Sales Planning through RFP/award, Implementation and contract optimization.. You will manage your hospital accounts by providingeclinical support to healthcare professionals to assist them in making informed decisions about infant feeding and brand selection while growing Mead Johnson Nutrition's reputation as a valued partner and a science based pediatric company to all hospital stakeholders.
Your responsibilities
Build Professional Engagement
- Identify key decision-makers and influencers within strategic hospital accounts.
- Leverage customer insights to position Mead Johnson Nutrition solutions and drive positive business outcomes.
- Maintain a deep understanding of healthcare professionals' environments, provincial and regional healthcare policies, competitive activities, and customer needs to develop account plans aligned with long-term goals.
- Build and maintain strong professional relationships with clinical and business stakeholders while adhering to customer policies.
- Demonstrate expertise in Mead Johnson's product portfolio, clinical evidence, and scientific knowledge, providing credible clinical support to customers.
- Assess customer needs through a consultative approach, gaining insight into internal processes, policies, priorities, and decision-making structures.
- Communicate and position Mead Johnson Nutrition's value proposition throughout the hospital-to-discharge continuum.
- Identify and engage key stakeholders to support successful contract and business outcomes.
- Coordinate and lead cross-functional resources to address customer needs effectively.
- Develop, implement, monitor, and adjust short- and long-term account plans in collaboration with internal stakeholders.
- Deliver presentations to internal and external audiences.
- Serve as a subject matter expert in product knowledge, clinical evidence, and infant nutrition.
- Partner with Medical Marketing, Hospital Operations, and Hospital Account teams to support corporate initiatives and projects.
- Collaborate with Head Office to develop customer-facing materials and resources.
- Provide clinical guidance and expertise to support customer engagement and business objectives.
- Utilize CRM systems to plan, track, and manage customer interactions and account activities.
- Maintain accurate and up-to-date customer, account, and activity records.
- Manage budgets responsibly and optimize available resources to maximize business impact.
- Share best practices and insights to support territory, regional, and company objectives.
The experience we're looking for
- Minimum 3 years of successful hospital sales experience with a proven track record of achieving business objectives.
- Strong knowledge of the hospital environment, including experience working with Group Purchasing Organizations (GPOs) and/or Provincial Health Authorities.
- Experience in pediatric nutrition, preferably as a Neonatal Nurse Practitioner, Neonatal Dietitian, or Pediatric Dietitian.
- Demonstrated experience managing tenders, negotiations, and complex healthcare purchasing decisions.
- Bachelor's degree in Business, Nursing, Nutrition, Life Sciences, or a related field.
- Registered Dietitian (RD) or Registered Nurse (RN) designation preferred.
- NICU clinical practice experience considered a strong asset.
- Strong understanding of clinical evidence, infant nutrition, and hospital purchasing processes.
- Proven ability to build relationships with key clinical and business stakeholders.
- Excellent communication, presentation, and account management skills.
The skills for success
Data analysis; clinical data interpretation; Global Medical Affairs, Consumer behaviour, Stakeholder relationship management; Customer relationship management, Key account management; strategic partnership, Customer value maximisation, Financial acumen, Strategic Selling; Influencing, Storytelling, Negotiation skills, operational excellence, Compliance monitoring, Digital activation to HCPs; Artificial intelligence, Data Analytics, Digital strategy; Channel strategy, Medical Sales; Clinical sales knowledge, Medical Marketing, Capability building, NEW Product Development, Global Medical Affairs, Clinical Management.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
About Reckitt
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