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Account Manager Jobs in Banff, AB (NOW HIRING)

More complex accounts. * Advise and counsel both new and existing clients on their coverage and ... Proven ability to manage multiple priorities with excellent attention to detail and organizational ...

Strong organizational skills and the ability to manage multiple project priorities. * Proficiency ... Health Care Spending Account and Wellness Spending Account. * Employer RRSP matching program.

... accounts. Building Relationships: Collaborate closely with Sales partners to foster strong, trust ... . Client obsessed, performance driven team player with a track record of success, focused on ...

... accounts. Building Relationships: Collaborate closely with Sales partners to foster strong, trust ... . Client obsessed, performance driven team player with a track record of success, focused on ...

... accounts, investment advice and banking solutions. Do you think you have what it takes? In this ... to management * Recommend improvements to work practices, branch operations and processes to ...

You must be willing to learn from your manager * Outgoing and Friendly Personality: A positive and approachable demeanor. * Eagerness to Learn: A proactive attitude towards gaining knowledge and ...

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Account Manager information

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $55,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and sales skills are often required.

What cities near Banff, AB are hiring for Account Manager jobs?

Cities near Banff, AB with the most Account Manager job openings:

Infographic showing various Account Manager job openings in Banff, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Commercial Account Executive - Southern Alberta

BrokerLink

Canmore, AB

Full-time

Re-posted 25 days ago


Job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of "we're here to help people" is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

This is a 100% commissioned role. There is no limit to the earnings potential in this role; candidates have the flexibility to manage their book and be compensated on what they produce. Commissions will be paid as a bi-weekly draw against commissions earned and reconciled annually. To help new employees while they build their book, they may receive a guaranteed draw for a specified timeframe.

Commissions will be paid based on new business sales, policy renewals and a growth bonus on the book.

Pay at BrokerLink is about much more than just commissions.
As part of our commitment to Win As A Team, we share our success with employees through our benefit offerings, including:
- Employee Share Purchase Plan (ESPP) - with BrokerLink matching a portion of employee contributions
- Group RRSP that provides flexibility and long-term security for our employees beyond their careers
- Flexible work arrangements
- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more


About the role

We are looking for an Account Executive to join our growing Commercial team!

In this role, you'll be responsible for sales, prospecting, and servicing a commercial lines book of business. You'll build and maintain a meaningful pipeline of prospective customers, close sales with new business, and deliver excellent, timely service-acting as a key liaison between the customer and insurance carriers, including when claims arise.

This position is available at any of our offices in the Southern Alberta region.

Why brokers choose us:

Build Your Book, Your Way
You'll have the flexibility and autonomy to build your book and shape your specialty, supported by technical and sales training, plus resources that strengthen sales planning and business development.

A Compensation Model Built for Winners
We offer uncapped earning potential and a performance-driven compensation model, supported by competitive benefits, rewards, and recognition programs (including bonus and share purchase opportunities, plus elite performer recognition).

Integrated Broker Support. Real-World Results.
You'll be backed by dedicated Account Managers and a National Broking team, with practical claims advocacy and risk management support (including access to independent business interruption specialists) and preferred vendor networks.

Stronger Market Access. Better Outcomes.
You'll have broad market access (nearly 100 markets), flexibility through our in-house MGA with strong domestic and London relationships, and support from robust Program and Specialty teams to place large, complex, and unique risks.

Data and Tools that Drive Growth
You'll use best-in-class analytics and advanced broker- and customer-facing tools and digital solutions to drive growth and deepen client relationships.

What you'll do here:

  • Sell commercial insurance policies and drive new business growth for your book
  • Develop and maintain a prospect list and execute sales planning/business development activities
  • Build and maintain strong customer relationships, including visiting customer sites
  • Prepare proposals and coordinate account placement with insurers, leveraging broad market access and internal specialty resources
  • Keep abreast of market knowledge, products, pricing issues, and placement opportunities
  • Gather and document relevant information to ensure customers receive appropriate coverage and service
  • Maintain book quality by adhering to underwriting rules and sound business practices
  • Arrange payment terms for new business and support timely collection of payments
  • Support customers through the claims process with claims advocacy support when needed
  • Travel in and out of town as required

What you bring to the table:

  • Valid Alberta Driver's License
  • AIC General Insurance License (required)
  • CIP, FCIP, CAIB and/or CCIB (preferred)
  • Exposure to Epic (asset)
  • Minimum 5 years of commercial insurance sales experience
  • Excellent customer service and sales skills
  • Exceptional interpersonal and communication skills
This role is a new member of our growing team.


We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage.

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!