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Account Manager Customer Success Jobs in Remote, OR

... accounts and managing their onboarding, success, retention, and renewal processes - Consult ... Previous experience in customer success is a big bonus (even better if in a SaaS startup) A proven ...

... accounts and managing their onboarding, success, retention, and renewal processes - Consult ... Previous experience in customer success is a big bonus (even better if in a SaaS startup) A proven ...

Customer Accounts Manager

North Bend, OR · On-site

$17 - $17.75/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Customer Accounts Manager

North Bend, OR · On-site

$17 - $17.75/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Customer Accounts Manager

North Bend, OR · On-site

$17 - $17.75/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Manage existing key accounts delivering superior customer service. * Target and develop new ... business opportunities to increase market share. * Launch new solutions with customers in the ...

Account Executive

OR · On-site +1

... management, or Account Executive experience within the insurance technology industry; * Proven success growing revenue within existing customer accounts through cross-sell, upsell, and account ...

... management, or Account Executive experience within the insurance technology industry; * Proven success growing revenue within existing customer accounts through cross-sell, upsell, and account ...

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Sr. Key Account Manager (SUITX)

OR · Remote

$65K - $80K/yr

We have an exciting opportunity for a Sr. Key Account Manager (Southwest & West Coast Region) to ... Collaborate cross-functionally with marketing, product, and customer success teams to ensure ...

Sr Key Account Manager

OR · Remote

$132K - $181K/yr

The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key ... Success requires strong strategic thinking, structured problem solving, deep customer understanding ...

Sr Key Account Manager

OR · On-site +1

$132K - $181K/yr

The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key ... Success requires strong strategic thinking, structured problem solving, deep customer understanding ...

Sr. Key Account Manager (SUITX)

OR · On-site +1

$65K - $80K/yr

We have an exciting opportunity for a Sr. Key Account Manager (Southwest & West Coast Region) to ... Collaborate cross-functionally with marketing, product, and customer success teams to ensure ...

Short Description The Technical Account Manager (TAM) serves as a post-sales technical liaison for ... escalation handling Success Measures * Timely customer communication * Effective incident ...

National Account Manager - Hilton & IHG

OR · On-site

$91K - $117K/yr

Summary The National Account Manager (NAM), Hilton and IHG Enterprise owns the Hilton and ... Maintain Customer Relationship Management (CRM) records daily after every meaningful customer ...

Strategic Account Manager, CVS

OR · On-site +1

$135K - $180K/yr

The Strategic Account Manager (SAM) is responsible for driving sustainable sales growth across ... The SAM will manage customer relationships, analyze business performance, and contribute to ...

You will drive strategic account strategies and serve as the lead point of contact for all customer account management matters * Develop and implementing global account strategies for our strategic ...

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Showing results 1-20

Account Manager Customer Success information

See Remote, OR salary details

$29.5K

$65.8K

$105.9K

How much do account manager customer success jobs pay per year?

As of Aug 9, 2026, the average yearly pay for account manager customer success in Remote, OR is $65,751.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,400.00 per year, depending on experience, location, and employer.

What is the difference between Account Manager Customer Success vs Account Executive?

AspectAccount Manager Customer SuccessAccount Executive
Primary FocusRetaining clients, ensuring satisfaction, and fostering long-term relationshipsGenerating new business, closing sales, and acquiring new clients
Work EnvironmentPost-sales, ongoing client management, collaborative with customer success teamsSales meetings, prospecting, and presenting to potential clients
Required SkillsCustomer relationship management, communication, problem-solvingSales techniques, negotiation, persuasion
Common CertificationsCRM certifications, customer service trainingSales certifications, product knowledge courses

While both roles involve client interaction, Account Manager Customer Success focuses on maintaining existing client relationships and ensuring satisfaction, whereas Account Executives primarily aim to acquire new clients and close sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

How does an account manager customer success typically collaborate with other departments to ensure client satisfaction?

Account Managers in Customer Success work closely with teams such as Sales, Product, and Support to resolve client issues and identify growth opportunities. They often serve as the main point of contact for clients, relaying feedback and coordinating cross-functional efforts to address client needs. Regular communication and alignment with internal teams help ensure that client expectations are met and that any concerns are addressed promptly. This collaborative approach is essential for fostering long-term client relationships and achieving high satisfaction rates.

What are the key skills and qualifications needed to thrive as an account manager customer success?

To thrive as an Account Manager Customer Success, you need strong relationship-building skills, account management experience, and a deep understanding of customer needs, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce, customer success software, and data analytics tools is typically required. Exceptional communication, problem-solving, and proactive collaboration set top performers apart in this role. These skills are crucial for ensuring customer satisfaction, retention, and long-term business growth.

What does an account manager customer success do?

An Account Manager in Customer Success is responsible for building and maintaining strong relationships with clients, ensuring that they are satisfied with a company's products or services. They act as the main point of contact for clients, addressing their needs, resolving issues, and identifying opportunities for growth or upselling. Their goal is to help clients achieve their desired outcomes while driving customer retention and loyalty. Account Managers often collaborate with internal teams to deliver value and support clients' long-term success.
What are popular job titles related to Account Manager Customer Success jobs in Remote, OR? For Account Manager Customer Success jobs in Remote, OR, the most frequently searched job titles are:
What cities near Remote, OR are hiring for Account Manager Customer Success jobs? Cities near Remote, OR with the most Account Manager Customer Success job openings:
Infographic showing various Account Manager Customer Success job openings in Remote, OR as of June 2026, with employment types broken down into 100% Full Time. Highlights an 59% In-person, and 41% Remote job distribution, with an average salary of $65,751 per year, or $31.6 per hour.

Part-time

Re-posted 11 days ago


Job description

Company Description

MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.

Job Description

- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities


Qualifications

You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.

Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information

Experience with Inside sales + account management is a plus!


This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.


Mandatory information to be sent during application 

  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with 
  6. Any additional skills which we should know about