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Accessibility Program Manager Jobs in Boston, MA

Zeelo Ltd

Program Operations Manager

Boston, MA · On-site

$115K - $135K/yr

The Program Operations Manager is responsible for the day-to-day operational delivery of customer ... Every commute we power helps reduce CO₂ emissions and makes work more accessible especially in ...

Axon

AI Evangelist - Program Manager

Boston, MA · On-site

AI/Technology Evangelist - Program Manager (Corporate AI Team)Team & Role Overview Axon's Corporate ... accessible. * Present to leadership and executive audiences on AI adoption progress, emerging ...

Axon

AI Evangelist - Program Manager

Boston, MA · On-site

... designing training programs and identifying impactful AI use cases across business units ... accessible. • Present to leadership and executive audiences on AI adoption progress, emerging ...

Cisco

Project Manager

Boston, MA · On-site

$93K - $125K/yr

Ensure all documentation is accurate, accessible, and updated to reflect current best practices. Data & Metrics: Own the program's reporting cycle. Track KPIs, manage data integrity, and produce ...

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All JobsAccessibility Program JobsAccessibility Program Manager JobsAccessibility Program Manager Jobs in Boston, MA

Accessibility Program Manager information

See Boston, MA salary details

$41.8K

$116.7K

$170.6K

How much do accessibility program manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for accessibility program manager in Boston, MA is $116,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,400.00 and $143,900.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be an accessibility program manager?

To thrive as an Accessibility Program Manager, you need a solid understanding of accessibility standards (such as WCAG), program management experience, and often a background in UX, web development, or related fields. Familiarity with accessibility testing tools, project management platforms (like Jira or Asana), and certifications such as CPACC or WAS are commonly expected. Exceptional communication, leadership, and stakeholder management skills help drive organizational change and foster inclusive collaboration. These skills and qualities ensure effective implementation of accessibility initiatives, compliance with legal standards, and improved experiences for all users.

What is an accessibility program manager?

Accessibility Program Managers are professionals who oversee and coordinate initiatives to ensure products, services, and environments are accessible to people with disabilities. They develop strategies, set standards, and collaborate with various teams to implement accessibility best practices across an organization. Their role often includes policy development, training, monitoring compliance, and advocating for accessibility improvements. They play a crucial part in promoting inclusive design and ensuring that digital and physical spaces meet legal and ethical accessibility standards.

What is the difference between Accessibility Program Manager vs Accessibility Specialist?

AspectAccessibility Program ManagerAccessibility Specialist
CredentialsCertifications like IAAP CPACC or CP, relevant experienceSimilar certifications, often entry to mid-level
Work EnvironmentOversees programs, manages teams, strategic planningExecutes accessibility testing, audits, and compliance tasks
Employer & Industry UsageUsed in large organizations, tech, and government sectorsCommon in various industries, including tech and education
Search & Comparison IntentUnderstanding managerial roles, program scopeFocus on specific accessibility tasks and skills

The Accessibility Program Manager typically oversees accessibility initiatives, manages teams, and develops strategies, while the Accessibility Specialist focuses on executing accessibility testing and compliance tasks. Both roles require relevant certifications and are vital in ensuring digital accessibility across organizations.

How does an accessibility program manager collaborate with cross-functional teams to ensure digital accessibility standards are met?

As an Accessibility Program Manager, you'll work closely with product managers, designers, developers, and quality assurance teams to embed accessibility into every stage of the product lifecycle. This often involves providing training, reviewing designs and code for compliance, and creating clear processes for reporting and resolving accessibility issues. Regular communication and building strong relationships across departments are key to ensuring accessibility is prioritized and understood company-wide. You may also facilitate user testing with people with disabilities to gather real-world feedback and continuously improve accessibility efforts.
What are popular job titles related to Accessibility Program Manager jobs in Boston, MA? For Accessibility Program Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Accessibility Program Manager jobs in Boston, MA look for? The top searched job categories for Accessibility Program Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Accessibility Program Manager jobs? Cities near Boston, MA with the most Accessibility Program Manager job openings:
Accessibility Program Manager jobs near you
Infographic showing various Accessibility Program Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $116,745 per year, or $56.1 per hour.

Program Operations Manager

Zeelo Ltd

Boston, MA • On-site

$115K - $135K/yr

Full-time

Medical, Retirement

Re-posted 24 days ago

Job description

At Zeelo, we're on a mission to revolutionize how frontline workers commute by delivering reliable, sustainable, and scalable transportation solutions. We partner with global leaders like Amazon, Barclays, and UPS, and we're expanding after a successful Series B raise. If you're passionate about building solutions, working in a scaling organization, and seeing the direct impact of your work-this is your seat on the bus
About the Role:
The Program Operations Manager is responsible for the day-to-day operational delivery of customer and operator programs across a portfolio of customer sites. This role ensures smooth service launches, reliable site/program execution, and ongoing performance management of our Operator Partners and Drivers.
Working closely with the Director and Head of Program Operations, you will support operational excellence by monitoring key metrics, resolving issues, and ensuring Operator Partners deliver to Zeelo's standards. This role is designed for someone eager to grow in Operations Management, with guidance and escalation support from senior leaders.
What you'll do:
  • Own and deliver service performance and experience outcomes across a portfolio of sites, including on-time performance, incident management, and SLA adherence
  • Carry out regular performance reviews with customers and Operator Partners, identifying risks early and escalating for support where needed
  • Lead root cause analysis and drive corrective and preventative actions to closure, eliminating recurrence
  • Manage operator performance, compliance, drive service stabilization, and proactively identify operational optimization opportunities
  • Build credibility and trust with site managers through anticipation, proactive proposals, and predictable communication
  • Ensure data around the account and finances are accurate and up-to-date in HubSpot
  • Manage site- level KPIs through systems, automation and dashboards, allowing visibility into performance dips and quick action for solutions
  • Eliminate recurring issues through standardization and continuous improvement
  • Communicate with internal and external stakeholders through clear, predictable routines (daily, weekly, monthly)
  • Partner with the CSM to ensure operational facts and corrective actions feed the value narrative, and pulls them into escalations when needed

What you have:
  • Strong organizational skills with a proven structured, methodical approach
  • Problem-solving ability with examples of proactive issue resolution
  • Comfort traveling to client sites and interacting with customers and operators, tailoring messaging and value accordingly, establishing trusted relationships with key stakeholders
  • Ability to collaborate with a variety of internal stakeholders across commercial, care and service delivery teams, understanding their goals and knowing questions to ask to reach optimal solutions
  • Familiarity with CRMs (HubSpot), data visualization tools (Looker), and operational frameworks (Root Cause analysis, Corrective and Preventative actions)
  • Ability to balance multiple tasks in a fast-paced environment with changing priorities
  • Interest and curiosity for AI deployment at scale

Preferred Experience
  • Exposure to account management, ideally in tech enabled services (customer or partner performance management).
  • Background in mobility, logistics, or startup environments.

Salary Range: $115,000- $135,000
Why Zeelo:
  • Mission-driven work: Every commute we power helps reduce CO₂ emissions and makes work more accessible especially in areas with limited public transport
  • Global exposure: Be part of a 120+ person team across the US, UK, and Spain
  • Supportive Benefits: We offer our employees 100% coverage for medical benefits, 401k matching, a learning stipend, and Lunch club Fridays!
  • Best-in-class tech: Our platform is redefining how organizations move their people

Apply