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Aaa Dispatcher Jobs (NOW HIRING)

AAA Auto Club Group

Fleet Dispatcher

Nashville, TN · On-site

$17.79/hr

As aFleet Dispatcher, you will dispatch calls for emergency roadsideassistanceto members and/or ... Complimentary AAA membership with roadsideassistanceand travel discounts.

New

AAA Auto Club Group

Fleet Dispatcher

Nashville, TN · On-site

$17.79/hr

As a Fleet Dispatcher, you will dispatch calls for emergency roadside assistance to members and ... Complimentary AAA membership with roadside assistance and travel discounts. * Adoption assistance ...

New

AAA

Tow Instructor

Saint Louis, MO · On-site

$18 - $24.50/hr

This role provides comprehensive instruction on roadside assistance operations, towing and recovery procedures, battery service programs, dispatch technologies, lockout techniques, and AAA member ...

AAA

Tow Instructor

Saint Louis, MO · On-site

$18 - $24.50/hr

This role provides comprehensive instruction on roadside assistance operations, towing and recovery procedures, battery service programs, dispatch technologies, lockout techniques, and AAA member ...

AAA Mid Atlantic

Fleet Supervisor - 2nd Shift

Columbus, OH · On-site

$51K - $79K/yr

Deliver extraordinary customer service to AAA members, RAP customers, and other AAA customers. * Utilize the RA Call Receiving and Dispatching system, monitor facility performance and service goals ...

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How much do aaa dispatcher jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for aaa dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is an AAA dispatcher?

An AAA Dispatcher is responsible for coordinating roadside assistance and emergency services for AAA members. They receive inbound calls, assess the situation, and dispatch appropriate service providers such as tow trucks, locksmiths, or fuel delivery. The role requires strong communication skills, problem-solving abilities, and knowledge of geographic areas to ensure efficient service. AAA Dispatchers often work in fast-paced environments and must multitask while providing excellent customer service.

What does a typical shift look like for an AAA dispatcher?

As an AAA Dispatcher, your typical shift involves answering calls from members in need of roadside assistance, coordinating with tow truck drivers and service providers, and utilizing dispatch software to track service requests and locations. You may work in a 24/7 call center environment, so shifts can include evenings, weekends, or holidays. Teamwork is essential, as you’ll collaborate closely with fellow dispatchers, drivers, and supervisors to ensure efficient and timely service. The fast-paced nature of the role requires the ability to multitask while staying calm and professional. This variety and interaction make each day dynamic and highly rewarding for those who enjoy problem-solving and helping people in need.

What are the key skills and qualifications needed to thrive as an AAA dispatcher?

To excel as an AAA Dispatcher, you should have strong communication skills, attention to detail, and the ability to handle high-pressure situations, often supported by a high school diploma or equivalent. Proficiency with dispatch software, GPS tracking systems, and customer relationship management tools is commonly required. Exceptional problem-solving abilities, patience, and a customer-oriented attitude help set top candidates apart. These qualities are essential for ensuring timely roadside assistance and providing excellent service to AAA members in urgent situations.

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Aaa Dispatcher jobs near you
Infographic showing various Aaa Dispatcher job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Towing & Roadside Services Dispatch Coordinator in Day Shift

Nk Towing & Roadside Services Inc

Vista, CA • On-site

$38K - $45K/yr

Full-time

Re-posted 27 days ago

Job description

NK Towing is a AAA Approved Company hiring for day-time dispatch positions. We are a FAST-paced company looking for self-starters who are quick learners, focused and require minimal supervision (after training).
Dispatcher Position - We will train YOU!

As a Dispatcher at NK Towing, you'll play an important role in helping AAA members during stressful situations. We're looking for someone who communicates clearly, stays calm under pressure, and can make smart decisions—especially when responding to urgent roadside assistance calls.
A. Essential Duties and Responsibilities -- Dispatcher
  • Coordinate and dispatch multiple drivers to emergency roadside calls using mobile devices and computer software
  • Answers phones in a timely, friendly and professional manner; Investigates the needs of the caller to appropriately dispatch the best service vehicle and driver to meet the needs of the customer and the goals of the company
  • Dispatches calls based on the service(s) and the appropriate service truck needed to assist the customer
  • Complete report / paperwork, in timely and accurately; meet deadlines, collect driver documents daily, complete log sheets
  • Effectively communicate with others, provide accurate information
  • Keep accurate records of time of departure or dispatch, time of arrival (10-97) and time of call completion (10-98), tow destinations, all service call charges and/or additional charges
  • Strictly follows company processes for clearing calls, including complete and accurate documentation
  • Effectively use GPS tools to track the location of company vehicles to aid and assist in prompt service
B. Requirements for all Positions:
  • Excellent customer service skills and the ability to multi-task
  • Must be willing to work a flexible shift including weekends (Dispatcher)
  • Computer and typing skills. 
  • Strong work ethic, self-motivated, and very organized
  • Strong desire to help people and solve challenging problems.
  • Ability to work well under pressure.
  • Ability to retain information and process constantly changing scenarios with attention to detail.
  • Have dependable transportation arrangements, be on time and regularly attend work shifts
  • smile and enjoy your work.
MINIMUM QUALIFICATIONS:
C. Experience:
  • Experience is a plus but not required.
D. Knowledge, Ability and Skill:
  • Must possess a good command of both oral and written language.
  • Ability to work alone and handle emergency situations calmly, promptly and efficiently.
  • Ability or Skill in typing, computers and record keeping.
  • Active listener with excellent communication skills
  • Sound judgement and critical thinking
  • Capacity to learn communication system techniques.
  • Ability to maintain professional demeanor in challenging towing work environment.
If this describes YOU. . . Apply Today. Applications are accepted online or in person. We would love to meet you!
NK is located at 451 Olive Ave, Vista, CA 92083. We are available 9am-5pm- Monday-Friday for in-person applications.
About NK Towing & Roadside Services:

Join the NK Family and become a Tow Truck Driver, Battery Service Provider, Dispatcher or a member of our Transportation Office Team! NK offers emergency towing and emergency roadside assistance assistance services for AAA Members, Law Enforcement and the Public. If you want to become a AAA Mobile Battery Service Provider, a Professional Tow Truck Driver, or a Emergency Roadside Assistance Dispatcher, NK Towing is your top option.  
With a full fleet of vehicles, we have been training and developing our Roadside Assistance Professionals to drive all kinds of light, medium and heavy duty trucks for more than 18 years. By joining NK Towing you will obtain new skills and learn new practices on how to provide a variety of customer solutions for Roadside dilemmas. These include: Battery Services, Lock-Outs, Fuel Deliveries, Tire Changes for our BSP Drivers and for our California Drivers: Auto Collision and Heavy Duty Towing, that includes RVs tows, buses, trucks, boats, storage containers and heavy equipment tows. You will also participate in AAA training and seminars on industry best practices and providing top-quality customer service to AAA customers. Join the NK Family of Roadside Assistance Professionals and you too will become a Roadside Hero!
NK Towing & Roadside Services is located in North County San Diego (Oceanside,& Vista)
*AAA Approved Service Providers and located in Vista, California