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Aaa Dispatcher Jobs (NOW HIRING)

AAA Mid Atlantic

Fleet Supervisor - 2nd Shift

Columbus, OH · On-site

$51K - $79K/yr

Deliver extraordinary customer service to AAA members, RAP customers, and other AAA customers. * Utilize the RA Call Receiving and Dispatching system, monitor facility performance and service goals ...

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Aaa Dispatcher information

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How much do aaa dispatcher jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for aaa dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is an AAA dispatcher?

An AAA Dispatcher is responsible for coordinating roadside assistance and emergency services for AAA members. They receive inbound calls, assess the situation, and dispatch appropriate service providers such as tow trucks, locksmiths, or fuel delivery. The role requires strong communication skills, problem-solving abilities, and knowledge of geographic areas to ensure efficient service. AAA Dispatchers often work in fast-paced environments and must multitask while providing excellent customer service.

What are the key skills and qualifications needed to thrive as an AAA dispatcher?

To excel as an AAA Dispatcher, you should have strong communication skills, attention to detail, and the ability to handle high-pressure situations, often supported by a high school diploma or equivalent. Proficiency with dispatch software, GPS tracking systems, and customer relationship management tools is commonly required. Exceptional problem-solving abilities, patience, and a customer-oriented attitude help set top candidates apart. These qualities are essential for ensuring timely roadside assistance and providing excellent service to AAA members in urgent situations.

What does a typical shift look like for an AAA dispatcher?

As an AAA Dispatcher, your typical shift involves answering calls from members in need of roadside assistance, coordinating with tow truck drivers and service providers, and utilizing dispatch software to track service requests and locations. You may work in a 24/7 call center environment, so shifts can include evenings, weekends, or holidays. Teamwork is essential, as you’ll collaborate closely with fellow dispatchers, drivers, and supervisors to ensure efficient and timely service. The fast-paced nature of the role requires the ability to multitask while staying calm and professional. This variety and interaction make each day dynamic and highly rewarding for those who enjoy problem-solving and helping people in need.

What's a typical day like for an AAA dispatcher?

A AAA dispatcher coordinates emergency roadside assistance by receiving calls, assessing the situation, and dispatching appropriate service providers. The role involves monitoring multiple calls, using dispatch software, and maintaining communication with drivers and service providers throughout the shift, which often includes working in a 24/7 environment. Strong communication skills and knowledge of local service areas are essential for efficient operations.
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Aaa Dispatcher jobs near you
Infographic showing various Aaa Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

AFTERNOON DISPATCHERS **MUST BE ABLE TO PASS BACKGROUND TEST**

Emerine's towing

Warren, OH • On-site

$13 - $14/hr

Full-time

Re-posted 2 days ago

Job description

Emerine's towing provides Emergency Roadside Service for North East Ohio. We are looking to fill multiple dispatch positions (3P-11P). We dispatch for four locations, Those being Ashtabula, Bainbridge, Warren and Youngstown.

No experience is needed, we will train you.

Must have:

  • clean background
  • multi-tasking skills
  • basic computer skills

All other details will be discussed at time of Interview.

For more Information Please call Emerine's Towing.

Address 3779 Mahoning Ave NW, Warren Oh 44485

Company Description

Emerine's Towing provides roadside assistance for NE Ohio. We have four locations that we dispatch for. We dispatch for AAA and have a police impound.