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Aaa Dispatch Jobs (NOW HIRING)

AAA Hoosier Motor Club

Dispatcher

Indianapolis, IN · On-site

ABOUT AAA HOOSIER: Since its creation in 1902, AAA has become one of North America's largest ... Knowledge of Contact Center and Dispatcher functions preferred. Requirements: Must reside in ...

AAA Hoosier Motor Club

Dispatcher

Indianapolis, IN · On-site

ABOUT AAA HOOSIER: Since its creation in 1902, AAA has become one of North America's largest ... Knowledge of Contact Center and Dispatcher functions preferred. Requirements: Must reside in ...

AAA Service Plumbing, Heating, Electric

Dispatcher

Golden, CO · On-site

$19 - $25.50/hr

Description AAA Service is an established Plumbing, HVAC, Electrical, and Sewer & Drain company ... Job Responsibilities Schedule and dispatch service technicians to maximize efficiency, productivity ...

AAA Service Plumbing, Heating, Electric

Dispatcher

Golden, CO · On-site

$19 - $25.50/hr

AAA Service is an established Plumbing, HVAC, Electrical, and Sewer & Drain company proudly serving ... Job Responsibilities • Schedule and dispatch service technicians to maximize efficiency ...

AT TOWING LLC

Tow dispatch

Benicia, CA · On-site

$30K - $37K/yr

Answering incoming calls from customers, law enforcement, or motor clubs (like AAA), assessing their needs, and gathering critical location and vehicle information. Dispatching: Assigning the ...

AT TOWING LLC

Tow dispatch

Benicia, CA · On-site

$30K - $37K/yr

Answering incoming calls from customers, law enforcement, or motor clubs (like AAA), assessing their needs, and gathering critical location and vehicle information. Dispatching: Assigning the ...

AAA

Tow Instructor

Saint Louis, MO · On-site

$18 - $24.50/hr

This role provides comprehensive instruction on roadside assistance operations, towing and recovery procedures, battery service programs, dispatch technologies, lockout techniques, and AAA member ...

AAA

Tow Instructor

Saint Louis, MO · On-site

$18 - $24.50/hr

This role provides comprehensive instruction on roadside assistance operations, towing and recovery procedures, battery service programs, dispatch technologies, lockout techniques, and AAA member ...

AAA Mid Atlantic

Fleet Supervisor - 2nd Shift

Columbus, OH · On-site

$51K - $79K/yr

Deliver extraordinary customer service to AAA members, RAP customers, and other AAA customers. * Utilize the RA Call Receiving and Dispatching system, monitor facility performance and service goals ...

AAA

Call Center Supervisor

Pittsburgh, PA · On-site

Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2 ...

AAA

Call Center Supervisor

Pittsburgh, PA · On-site

Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2 ...

Emerine's towing

We dispatch for AAA and have a police impound.

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Aaa Dispatch information

See salary details

$30K

$62.9K

$103.5K

How much do aaa dispatch jobs pay per year?

As of Sep 5, 2026, the average yearly pay for aaa dispatch in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What is an aaa dispatch?

AAA Dispatchers are professionals who coordinate roadside assistance services for AAA (American Automobile Association) members. They receive calls from members experiencing vehicle issues, such as breakdowns or flat tires, and determine the type of help needed. Dispatchers then communicate with tow truck drivers or service providers to ensure timely assistance reaches the customer. They play a crucial role in customer service, safety, and efficient problem-solving during stressful situations.

What are the key skills and qualifications needed to thrive as an aaa dispatch?

Thriving as an AAA Dispatch requires strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and basic computer proficiency is typically necessary. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient coordination of roadside assistance, timely customer support, and effective response in urgent situations.

What are some common challenges faced by aaa dispatchers, and how can they effectively manage high-stress situations?

AAA Dispatchers often face challenges such as managing multiple service requests simultaneously, prioritizing urgent calls, and communicating clearly with both customers and service providers. High call volumes and unexpected emergencies can make the environment fast-paced and stressful. Effective dispatchers use organizational tools, maintain calm under pressure, and develop strong problem-solving skills to ensure efficient service dispatch and customer satisfaction. Regular training and supportive teamwork also help in managing stress and delivering quality assistance.

What is the difference between Aaa Dispatch vs Aaa Customer Service Representative?

AspectAaa DispatchAaa Customer Service Representative
CredentialsMay require dispatch or logistics certificationsTypically requires customer service or communication certifications
Work EnvironmentField-based, coordinating with drivers and techniciansOffice-based, handling customer inquiries and support
Industry UsageCommon in transportation, logistics, and emergency servicesCommon in insurance, retail, and service industries
Search & Comparison IntentUnderstanding dispatch roles and responsibilitiesUnderstanding customer support roles and skills

While both roles involve communication and coordination, Aaa Dispatch focuses on managing logistics and field operations, whereas Aaa Customer Service Representative emphasizes assisting customers and handling inquiries. The roles differ mainly in work environment and specific industry functions but share core communication skills.

More about Aaa Dispatch jobs

What cities are hiring for Aaa Dispatch jobs?

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What states have the most Aaa Dispatch jobs?

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What job categories do people searching Aaa Dispatch jobs look for?

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Aaa Dispatch jobs near you
Infographic showing various Aaa Dispatch job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Dispatcher

AAA Hoosier Motor Club

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

AAA Hoosier Motor Club rating

5.8

Company rating: 5.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

297th of 315 rated insurance

Job description

ABOUT AAA HOOSIER:
Since its creation in 1902, AAA has become one of North America’s largest membership organizations. Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about AAA Hoosier offers, visit AAA.com.
Scheduled Shift:
Thursday through Monday 1:00p.m - 9:30 p.m

Here's What is in it for YOU:
  • A company culture that provides training and learning opportunities.
  • A brand that you can be proud to be part of.
  • A culture that will challenge you to be your best.
  • Health / Dental / Vision benefits.
  • Corporate Incentive Plan (CIP)
  • Paid Time Off.
  • Paid Holidays.
  • Company provided LTD amp; Basic Life Insurance.
  • Service Anniversary Recognition.
  • Free AAA Plus Membership.
  • Generous 401k w/ company match.
  • Company provided HSA dollars.
Position Summary:
This role is dedicated to ensuring AAA members are sent the necessary resources to be rescued from their roadside emergency in a timely manner. This position involves managing service requests, coordinating with service facilities, and maintaining communication with various stakeholders. The ideal candidate is adaptable, detail-oriented, and committed to providing exceptional customer service.
Duties and Responsibilities:
  1. Receive and process roadside service requests from members, our contact center team, and the Roadside Assistance Program.
  2. Provide service following AAA Hoosier Motor Club guidelines that will provide our members with a totally satisfied experience.
  3. Route service requests using various methods to service facilities.
  4. Select and coordinate the movement of service vehicles according to departmental standards.
  5. Demonstrate proficiency in computer systems and relevant technology.
  6. Apply ERS policies and procedures to every member interaction and document all actions, including ETAs and status updates.
  7. Communicate any deviations or issues to the manager.
  8. Manage multiple list views efficiently and accurately.
  9. Support management with the implementation of changes and training to ensure service accuracy.
  10. Meet established response time goals, aiming for an average of less than 30 minutes.
  11. Maintain positive and professional communication with members, employees, drivers, and service facilities.
  12. Promote AAA membership benefits through thorough knowledge of Hoosier Motor Club programs.
  13. Participate in quality assurance activities by conducting member follow-up calls to assess experiences and expectations, aiming for a minimum of twelve (12) calls per hour.
  14. Perform other duties as assigned by management.
Education and/or Experience Requirements:
Education:
High school diploma or general education degree, (GED), required.

Experience:
One (1) year related experience and/or training; or equivalent combination of education and experience. Knowledge of Contact Center and Dispatcher functions preferred.
Requirements:
Must reside in Indiana and must be within driving distance from our office at 4031 Industrial Blvd, Indianapolis, IN.

Connect with AAA Hoosier:

Facebook:

www.facebook.com/aaahoosier

Company Website:

www.hoosier.aaa.com

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