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Aaa Dispatch Jobs in Texas (NOW HIRING)

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Our Goal To provide AAA members with excellent customer service while delivering fast, safe, and ... Maintain clear and professional communication with members and dispatch * Use a company-issued ...

Aaa Dispatch information

See Texas salary details

$27.9K

$58.6K

$96.4K

How much do aaa dispatch jobs pay per year?

As of Aug 19, 2026, the average yearly pay for aaa dispatch in Texas is $58,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $66,600.00 per year, depending on experience, location, and employer.

What is an aaa dispatch?

AAA Dispatchers are professionals who coordinate roadside assistance services for AAA (American Automobile Association) members. They receive calls from members experiencing vehicle issues, such as breakdowns or flat tires, and determine the type of help needed. Dispatchers then communicate with tow truck drivers or service providers to ensure timely assistance reaches the customer. They play a crucial role in customer service, safety, and efficient problem-solving during stressful situations.

What are the key skills and qualifications needed to thrive as an aaa dispatch?

Thriving as an AAA Dispatch requires strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and basic computer proficiency is typically necessary. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient coordination of roadside assistance, timely customer support, and effective response in urgent situations.

What are some common challenges faced by aaa dispatchers, and how can they effectively manage high-stress situations?

AAA Dispatchers often face challenges such as managing multiple service requests simultaneously, prioritizing urgent calls, and communicating clearly with both customers and service providers. High call volumes and unexpected emergencies can make the environment fast-paced and stressful. Effective dispatchers use organizational tools, maintain calm under pressure, and develop strong problem-solving skills to ensure efficient service dispatch and customer satisfaction. Regular training and supportive teamwork also help in managing stress and delivering quality assistance.

What is the difference between Aaa Dispatch vs Aaa Customer Service Representative?

AspectAaa DispatchAaa Customer Service Representative
CredentialsMay require dispatch or logistics certificationsTypically requires customer service or communication certifications
Work EnvironmentField-based, coordinating with drivers and techniciansOffice-based, handling customer inquiries and support
Industry UsageCommon in transportation, logistics, and emergency servicesCommon in insurance, retail, and service industries
Search & Comparison IntentUnderstanding dispatch roles and responsibilitiesUnderstanding customer support roles and skills

While both roles involve communication and coordination, Aaa Dispatch focuses on managing logistics and field operations, whereas Aaa Customer Service Representative emphasizes assisting customers and handling inquiries. The roles differ mainly in work environment and specific industry functions but share core communication skills.

What are popular job titles related to Aaa Dispatch jobs in Texas?

For Aaa Dispatch jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Aaa Dispatch jobs?

Cities in Texas with the most Aaa Dispatch job openings:

Infographic showing various Aaa Dispatch job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 91% Full Time, 6% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,590 per year, or $28.2 per hour.

$15 - $20.50/hr

Full-time

Re-posted 5 days ago


Job description

Description

America's Auto Auction (AAA) is a full-service used-vehicle auction services provider that facilitates the wholesale remarketing of used vehicles for B2B customers, delivering a critical liquidity function to enable the used car sales ecosystem. AAA facilitates the selling and buying of used vehicles at physical auction sites across 20 states as well as on digital platforms. The Company's daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers.


America's Group continues its strategic focus on expanding its national footprint and service offerings by acquiring high-quality independent auctions led by strong operating management. America's Auto Auction has grown to over 40 locations across 20 states. As we continue to grow, we remain committed to our employees and communities we serve.


We are seeking to fill our open position of Transportation Clerk/Dispatcher. This role will create orders and verify vehicle assignments for financial institutions' in a timely manner so said vehicles can be processed and driver's can be dispatched to get them.

RESPONSIBILITIES

Create Order and confirm location of assigned vehicles from various financial institutions.

Research variable delays regarding pickup assignments not ready to be verified.

Re-verify delays that occur after the vehicle has been dispatched, but not picked up.

Confer with banks as to location of vehicles and to answer any other questions they might have regarding transportation needs.

Cross check multiple transportation online resources to complete assigned tasks.

Assist when needed and available, other employees to expedite their tasks.

Perform other duties as assigned by management.

Requirements

Competencies/Skills


High School Diploma or equivalent required.

1-3 years Auction experience or 2-4 years dealership experience strongly preferred but not necessary.

Effective communication (written and verbal) and interpersonal skills required.

Effective phone communication skills connecting to financial and privacy information.

Ability to work in a high performance, fast-paced team environment.

Solid computer skills, including ability to use Internet and MS Office effectively.

Knowledge of Logistic Flow Systems

Ability to adapt to and work effectively within a constantly changing environment.

Excellent customer service and problem solving skills required.

Creative Research Skills.

Proven Professional Email Skills with multiple high level clients

Customer Focus.

Data Entry Skills.

Telephone Skills.

Office Organization.

Product Knowledge Learning Skills.


Physical Demands

Ability to sit or stand for prolonged periods of time.

Ability to perform repetitive tasks; manual dexterity

Vision abilities required include close, distance and depth perception