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Ers Dispatcher Jobs (NOW HIRING)

AppleOne

Dispatcher

Albany, NY

$21/hr

We are seeking a reliable, detail-oriented Emergency Roadside Service (ERS) Dispatcher to coordinate fleet vehicles and contracted providers. In this fast-paced, customer-focused role, you will ...

AAA Hoosier Motor Club

Sr. Dispatcher

Indianapolis, IN · On-site

This role ensures that the (ERS) Emergency Road Service functions efficiently while delivering exceptional customer service to our members and associates. The Senior Dispatcher is dedicated to ...

AAA Hoosier Motor Club

Sr. Dispatcher

Indianapolis, IN · On-site

This role ensures that the (ERS) Emergency Road Service functions efficiently while delivering exceptional customer service to our members and associates. The Senior Dispatcher is dedicated to ...

Amerit Fleet Solutions

ERS Coordinator

Charlotte, NC · On-site

$26 - $30/hr

ERS Coordinator Manager Compensation & Schedule Starting Hourly Rate: $26.00-30.00 per hour ... Minimum of 2 years of experience in fleet support, roadside assistance, or dispatch coordination ...

Amerit Fleet Solutions

ERS Coordinator

Charlotte, NC · On-site

$26 - $30/hr

ERS Coordinator Manager Compensation & Schedule Starting Hourly Rate: $26.00-30.00 per hour ... Minimum of 2 years of experience in fleet support, roadside assistance, or dispatch coordination ...

Amerit Fleet Solutions

ERS Coordinator

Charlotte, NC · On-site

$26 - $30/hr

ERS Coordinator Manager Compensation & Schedule Starting Hourly Rate: $26.00-30.00 per hour ... Minimum of 2 years of experience in fleet support, roadside assistance, or dispatch coordination ...

Amerit Fleet Solutions

ERS Coordinator

Charlotte, NC · On-site

$26 - $30/hr

ERS Coordinator Manager Compensation & Schedule Starting Hourly Rate: $26.00-30.00 per hour ... Minimum of 2 years of experience in fleet support, roadside assistance, or dispatch coordination ...

Amerit Fleet Solutions

ERS Coordinator

Charlotte, NC · On-site

$26 - $30/hr

ERS Coordinator Manager Compensation & Schedule Starting Hourly Rate: $26.00-30.00 per hour ... Minimum of 2 years of experience in fleet support, roadside assistance, or dispatch coordination ...

Amerit Fleet Solutions

ERS Coordinator

Charlotte, NC · On-site

$26 - $30/hr

ERS Coordinator Manager Compensation & Schedule Starting Hourly Rate: $26.00-30.00 per hour ... Minimum of 2 years of experience in fleet support, roadside assistance, or dispatch coordination ...

Amerit Fleet Solutions

ERS Coordinator

Charlotte, NC · On-site

$26 - $30/hr

ERS Coordinator Manager Compensation & Schedule Starting Hourly Rate: $26.00-30.00 per hour ... Minimum of 2 years of experience in fleet support, roadside assistance, or dispatch coordination ...

Amerit Fleet Solutions

ERS Coordinator

Charlotte, NC · On-site

$26 - $30/hr

ERS Coordinator Manager Compensation & Schedule Starting Hourly Rate: $26.00-30.00 per hour ... Minimum of 2 years of experience in fleet support, roadside assistance, or dispatch coordination ...

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Ers Dispatcher information

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How much do ers dispatcher jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for ers dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an ERS dispatcher?

To thrive as an ERS Dispatcher, you need excellent multitasking, communication, and decision-making skills, often supported by a high school diploma and specialized dispatcher training or certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency response protocols is essential. Strong stress management, empathy, and the ability to remain calm under pressure make someone stand out in this role. These skills ensure rapid, accurate dispatch and effective coordination during emergencies, directly impacting public safety outcomes.

Is it hard to get hired as a 911 dispatcher?

Getting hired as a 911 dispatcher can be competitive, as it often requires passing written exams, background checks, and training programs. Candidates typically need strong communication skills, the ability to handle stressful situations, and sometimes certification in emergency dispatching. The hiring process varies by agency but generally involves multiple steps to ensure suitability for the role.

What is an ERS dispatcher?

ERS Dispatchers, or Emergency Response System Dispatchers, are professionals responsible for receiving emergency calls and coordinating the appropriate response teams such as police, fire, or medical services. They assess the situation, prioritize calls, and provide instructions to both callers and emergency units to ensure a swift and effective response. ERS Dispatchers play a crucial role in public safety by acting as the communication link between people in need and emergency services.

What is the difference between Ers Dispatcher vs Emergency Medical Dispatcher?

AspectErs DispatcherEmergency Medical Dispatcher
CertificationsTypically requires emergency dispatch training and certificationsRequires emergency medical dispatch certification (EMD)
Work EnvironmentDispatch centers for emergency services, often public safety agenciesEmergency call centers, hospitals, or ambulance services
Industry UsagePublic safety, fire, police, EMSEMS, ambulance services, hospitals
Primary ResponsibilitiesDispatching emergency responders, managing incident detailsProviding pre-arrival medical instructions, dispatching EMS units

While both Ers Dispatchers and Emergency Medical Dispatchers work in emergency call centers, Ers Dispatchers focus on dispatching various emergency services, whereas Emergency Medical Dispatchers specialize in medical emergencies and providing pre-arrival instructions. The certifications and work environments overlap significantly, but their primary roles differ based on the type of emergency handled.

What disqualifies you from being an ERS dispatcher?

Disqualifications for an ERS dispatcher typically include a criminal record, especially involving theft or violence, poor communication skills, lack of relevant experience or certifications, and inability to work in a fast-paced environment. Additionally, failing background checks or drug tests can also disqualify candidates from this role.

What are common challenges faced by ERS dispatchers, and how can they be managed?

ERS Dispatchers often face challenges such as high-pressure decision-making, managing multiple emergency calls simultaneously, and maintaining clear communication with both callers and emergency response teams. Effective time management, staying calm under pressure, and following established protocols are essential skills for success in this role. Many organizations provide ongoing training and support systems to help dispatchers develop coping strategies and ensure they can deliver accurate, rapid responses during critical incidents.
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What job categories do people searching Ers Dispatcher jobs look for?

The top searched job categories for Ers Dispatcher jobs are:

Ers Dispatcher jobs near you
Infographic showing various Ers Dispatcher job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

AppleOne

Albany, NY

$21/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

We are seeking a reliable, detail-oriented Emergency Roadside Service (ERS) Dispatcher to coordinate fleet vehicles and contracted providers.
In this fast-paced, customer-focused role, you will ensure members receive prompt roadside assistance by using sound judgment and strong communication skills.
The Shift Schedule
1st Shift:7am-3pm
Mid-shift:11am-7pm
Late Shifts:12pm-8pm or 3pm-11pm
Flexibility for weekends, holidays, and over-time


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1572

Company Description

This company offers growth and a great group of people to work with.

AppleOne logo

About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964

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