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Aaa Customer Service Representative Jobs (NOW HIRING)

The Auto Club Group

AAA Career Fair

Nashville, TN · On-site

$11 - $11.50/hr

The Nashville Emergency Roadside Assistance Department is expanding their Operation and are currently hiring ERS Customer Service Representatives. Next training Classes: December 1, 2014 AAA offers a ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Aaa Customer Service Representative information

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How much do aaa customer service representative jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for aaa customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Aaa Customer Service Representative vs Aaa Call Center Agent?

AspectAaa Customer Service RepresentativeAaa Call Center Agent
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call center training
Work EnvironmentOffice or remote customer service settingCall center environment, often inbound calls
Employer & IndustryInsurance, automotive, or travel sectorsInsurance, telecommunications, or service industries

Both roles involve assisting customers, handling inquiries, and providing solutions. The main difference is that Aaa Customer Service Representatives often handle a broader range of customer issues in various channels, while Aaa Call Center Agents primarily manage inbound calls in a call center setting. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What does a typical day look like for an AAA Customer Service Representative?

A typical day for an AAA Customer Service Representative involves assisting members with a variety of needs, such as roadside assistance requests, membership inquiries, and travel planning. Representatives spend much of their time on the phone or using online chat systems, resolving issues quickly and efficiently while maintaining a friendly and professional demeanor. They also collaborate closely with dispatch teams and other departments to ensure timely service delivery. The role requires strong multitasking abilities, as representatives often handle multiple requests at once while adhering to quality and response time standards.

What are the key skills and qualifications needed to thrive as an AAA Customer Service Representative, and why are they important?

To thrive as an AAA Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, telephone systems, and membership management platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of member inquiries, high-quality service, and positive customer experiences crucial to AAA's reputation.

What is an AAA Customer Service Representative?

An AAA Customer Service Representative is a professional who assists members of the American Automobile Association (AAA) with various services, such as roadside assistance, membership inquiries, insurance services, travel planning, and billing questions. They interact with customers via phone, email, or in person to resolve issues and provide information about AAA's products and benefits. Their goal is to ensure customer satisfaction by addressing concerns promptly and efficiently. Customer service representatives are vital to maintaining AAA's reputation for excellent member support.
More about Aaa Customer Service Representative jobs
What cities are hiring for Aaa Customer Service Representative jobs? Cities with the most Aaa Customer Service Representative job openings:
What states have the most Aaa Customer Service Representative jobs? States with the most job openings for Aaa Customer Service Representative jobs include:
What job categories do people searching Aaa Customer Service Representative jobs look for? The top searched job categories for Aaa Customer Service Representative jobs are:
Aaa Customer Service Representative jobs near you
Infographic showing various Aaa Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Efficient Air Service

Riverdale, NJ • On-site

$17 - $24/hr

Full-time

Medical, Life, Retirement, PTO

Posted 10 days ago

Job description

Ready for a Career - Not Just a Job?
Efficient Air Service is looking for an enthusiastic, ambitious, and detail-oriented Customer Service Representative (CSR) to join our dynamic team!
If you thrive in a fast-paced environment, love helping people, and enjoy problem-solving, we have the perfect role for you. We offer more than just a job - we provide a career path with competitive pay, generous commissions, 401(k), and health benefits.
POSITION OVERVIEW:
  • Highlights: Work with an experienced team that prioritizes its employees and customers.
  • Job Type: Customer Service Representative
  • Work Hours: Full-time - Monday through Friday, 8:00 AM to 4:30 PM
  • Hourly Compensation: $17-24hr
  • Benefits: Medical, life insurance, a 401K with match, PTO, and year-round work.
  • Location: Riverdale, NJ

CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS
  • High School diploma or equivalent
  • 1-3 years of customer service and/or HVAC dispatcher experience
  • Intermediate knowledge of concepts, practices, and procedures related to dispatching
  • Excellent grammar and writing skills
  • Great phone skills are required!
  • Light Sales experience a plus
  • Proficient in Microsoft Office applications (Outlook, Excel, Word)
  • Customer service skills
  • Physical ability to sit for long periods of time

- HVAC office experience a plus but not required.
- Knowledge of Service Titan and Quickbooks is a plus!
Can you work accurately and efficiently in a fast-paced, high-volume atmosphere? Do you have excellent communication and interpersonal skills? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this HVAC CSR dispatching position!
THE HISTORY AND CORE VALUES THAT GUIDE EFFICIENT AIR SERVICE
Efficient Air Service, a family-owned business established in 2005 by Albert Balonze, has been built on a foundation of excellence, trust, and commitment to outstanding service. From day one, we've taken pride in delivering honest, high-quality work, and have earned the loyalty of repeat customers through integrity and reliability.
Our highly trained staff bring a confident, can-do attitude to every job, ensuring 100% satisfaction with each service we provide. Whether in the field or in the office, we foster a supportive, fast-paced environment where teamwork and positivity thrive. Our employees are at the heart of our company, and we celebrate their individual and collective achievements as the driving force behind our success.
As we grow, we remain deeply committed to our core values---upholding excellence in everything we do, maintaining a positive attitude, delivering exceptional service, and building trust with both our employees and customers. These principles continue to guide us, helping us preserve the personal touch of a small business while expanding our reach and impact.

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