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Aaa Call Center Jobs (NOW HIRING)

AAA Washington

Workforce Coordinator

Bellevue, WA · On-site

$23.05 - $27.07/hr

... AAA's vision mission and values. SUPERVISORY RESPONSIBILITIES: * None MINIMUM QUALIFICATIONS: * High School diploma or GED * 1+ years' experience in scheduling in a complex or 24/7 call center ...

AAA Auto Club Group

Onsite Fleet Dispatcher

Naples, FL · On-site

$17.50 - $23.25/hr

A call center environment * ACG policies and procedures as they relate to Emergency Road Service ... AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds ...

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How much do aaa call center jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for aaa call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by agents in a AAA Call Center and how are they supported?

Agents in a AAA Call Center often deal with high call volumes, urgent customer needs, and occasionally distressed callers, which can be both challenging and rewarding. To support agents, call centers typically offer comprehensive training, real-time assistance from supervisors, and access to knowledge bases and support tools. Team collaboration and regular feedback sessions help agents share solutions and best practices. Many centers also provide wellness programs or stress management resources to help maintain a positive and productive work environment.

What are the key skills and qualifications needed to thrive in the Aaa Call Center position, and why are they important?

To thrive in a AAA Call Center role, you need excellent verbal communication, active listening skills, problem-solving abilities, and a high school diploma or GED. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, and some positions benefit from call center or customer service certifications. Outstanding patience, adaptability, and the ability to remain calm under pressure are crucial soft skills in this environment. These competencies ensure efficient and positive customer interactions, effective teamwork, and the ability to handle a fast-paced, dynamic work setting.

What is a Aaa Call Center job?

An AAA Call Center job involves assisting customers with roadside assistance, travel services, membership inquiries, and insurance support. Representatives handle incoming calls, provide solutions, and ensure excellent customer service. Strong communication, problem-solving skills, and the ability to work in a fast-paced environment are essential. Some positions may require knowledge of AAA products and services, as well as multitasking abilities.

More about AAA Call Center jobs
What cities are hiring for Aaa Call Center jobs? Cities with the most Aaa Call Center job openings:
What are the most commonly searched types of Aaa Call Center jobs? The most popular types of Aaa Call Center jobs are:
What states have the most Aaa Call Center jobs? States with the most job openings for Aaa Call Center jobs include:
What job categories do people searching Aaa Call Center jobs look for? The top searched job categories for Aaa Call Center jobs are:
AAA Call Center jobs near you
Infographic showing various Aaa Call Center job openings in the United States as of June 2026, with employment types broken down into 10% Locum Tenens, 5% As Needed, 5% Full Time, 56% Part Time, and 24% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
AAA Customer Service Representative

AAA Customer Service Representative

The Auto Club Group

Nashville, TN • On-site

$11 - $11.50/hr

Contractor

Medical, Dental, Retirement

Posted 24 days ago

AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

194th of 260 rated insurance

Job description

Company Description
AAA, the nation's largest automobile club, is hiring in Nashville and offering positions in customer service. We're looking for qualified individuals to fill these temp to hire positions. Those hired will initially be employed through Randstad Staffing. Individuals will then have the opportunity to convert to regular AAA employment, as positions become available throughout the year.
Job Description
AAA's Nashville Customer Interaction Center is expanding operations!
Looking for a career opportunity with an industry leader in the customer service field? The Nashville Emergency Roadside Assistance Department is expanding their Operation and are currently hiring ERS Customer Service Representatives.
Next training Classes:
December 1, 2014
AAA offers a comprehensive training curriculum to prepare individuals for success. We also offer ongoing professional development and opportunities for career advancement. The training schedule is Full-Time, Monday through Friday from 8:30am - 5:00pm. After training, full time afternoon/evening shifts are available. Both weekend days are required.
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer Advocate position would start as a Full-time, temp-to-hire position through Randstad Staffing with a potential opportunity to convert into a regular AAA position in the future.
The training for this position would be paid and would last for 4 weeks, Monday-Friday from 8:30 am -5:00 pm then you would start your regular shift. The shifts that are currently available are part-time day and evening hours and they do include working every Saturday and Sunday and may include holidays. Your days off would be during the week.
Mandatory overtime is expected during our peak business periods.
These positions are being offered on a Temp to Hire basis. Those hired will initially be employed through Randstad Staffing. Individuals will then have the opportunity to apply for regular AAA employment, as positions become available throughout the year. Initially, employees are eligible for benefits through Randstad, and if converted to AAA, employee will enjoy a full range of competitive AAA benefits including medical, dental and retirement plans.
Qualifications
Job Requirements
Qualifications:
  • Ability to provide a high level of customer service in a professional call center environment.
  • Ability to multi-task, using a variety of computer software applications.
  • Ability to successfully pass a call center assessment.
  • Ability to identify geographical locations and proficiency in reading maps.
  • Willingness to work weekends and holidays.

Base Pay: $11.00-$11.50/hour plus shift differential
Additional Information

What AAA The Auto Club Group employees say

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American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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