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AAA, Inc.

Tourism Inspector (Chicago, Remote)

Chicago, IL · Remote

$66K - $105K/yr

Position Overview As a Tourism Inspector, you will evaluate lodging and dining establishments across North America for AAA Diamond Designation recognition and inclusion in AAA digital content. In ...

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What is a remote AAA?

Remote AAA jobs refer to positions with companies or studios that develop high-budget, high-profile video games (known as AAA games), where employees work from a location outside of the traditional office. These roles can include game designers, programmers, artists, writers, and producers who collaborate online using digital tools. Remote AAA jobs offer flexibility and allow talent from around the world to contribute to major gaming projects without relocating. Companies may provide the necessary equipment and support to ensure remote staff can work productively. However, applicants typically need strong communication skills and experience with remote collaboration in the game development industry.

What are the key skills and qualifications needed to thrive as a remote AAA?

I'm sorry, but 'Remote AAA' does not appear to be a recognized real-world professional occupation.

How do remote AAA game developers maintain effective collaboration and communication across distributed teams?

Remote AAA game developers often work within multidisciplinary teams spread across different locations and time zones. To maintain effective collaboration, studios typically rely on robust project management tools, regular video meetings, and clear documentation. Communication platforms like Slack, Microsoft Teams, and Jira are standard, ensuring everyone stays aligned on goals, deliverables, and feedback. While asynchronous work is common, scheduled syncs and virtual stand-ups help teams stay connected and foster a sense of shared purpose.
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Infographic showing various Remote Aaa job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Customer Service Representative - Call Center (Remote)

American Automobile Association (AAA)

Louisville, KY • On-site, Remote

$18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 hours ago

Posted today

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance

Job description

Customer Service Representative - Call Center (Remote)

AAA East Central is looking for a customer-focused Member Service Counselor to join our remote Member Service Center team. If you enjoy helping people, solving problems, and delivering exceptional service in a fast-paced environment, we'd love to hear from you.

Schedule: Monday-Friday, 12:00 PM-8:00 PM, with alternating Saturdays (No Sundays)
Pay: $18.50/hour

What You'll Do

As the first point of contact for members and customers, you'll handle a variety of service requests while creating a positive customer experience.

  • Assist with membership services, billing inquiries, and travel planning.

  • Support Driving School enrollments, scheduling, rescheduling, and program inquiries.

  • Educate members on AAA benefits, products, services, and coverage options.

  • Promote memberships, upgrades, and other AAA products when appropriate.

  • Provide travel information, including routes, directions, mileage, accommodations, and road conditions.

  • Prepare TripTiks and utilize available resources to address member needs.

  • Resolve customer concerns with professionalism and escalate complex issues when needed.

  • Accurately document customer interactions and process requests in company systems.

  • Support training activities and assist during peak service periods.

What You'll Bring

  • High school diploma or equivalent.

  • Strong customer service, communication, and problem-solving skills.

  • Ability to thrive in a fast-paced, high-volume environment.

  • Proficiency with Windows-based computer applications and a typing speed of 30+ words per minute.

  • Ability to successfully complete required Member Service Counselor training and assessments.

  • Experience in customer service, call center operations, scheduling, registration, or enrollment processes.

  • Geographic knowledge and map-reading skills.

  • Familiarity with AAA products and services is an asset.

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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