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911 Operator Jobs in Springfield, MA (NOW HIRING)

CircuitHub

Production Operator

Deerfield, MA · On-site

$15.75 - $19/hr

The Role Join our production team as a Production Operator and help us revolutionize electronics manufacturing. You'll work hands-on with advanced automated equipment, ensuring high-quality circuit ...

Allied Printing

Machine Operator

Manchester, CT · On-site

$17.25 - $20.75/hr

Machine Operator The Machine Operator performs a variety of duties involving the setup, operation, and monitoring of automated production equipment in accordance with work instructions and quality ...

Peterson Farms Inc

Machine Operator

Ellington, CT · On-site

$18 - $19/hr

Performs duties to support and has primary responsibility for machines in multiple work centers, including but not limited to, setting up, adjusting, and operating various machines and equipment to ...

Aerotek

Machine Operator

South Windsor, CT · On-site

$20 - $23/hr

Machine Operator This role operates and adjusts slitting machinery to cut material to precise widths while maintaining high quality and safety standards. You will set up, run, and fine-tune equipment ...

Aerotek

Machine Operator

South Windsor, CT

$20 - $23/hr

Machine Operator This role operates and adjusts slitting machinery to cut material to precise widths while maintaining high quality and safety standards. You will set up, run, and fine-tune equipment ...

Satellite Tool & Machine Co., Inc.

Be Seen First

Turning Machine Operator

Windsor, CT · On-site

$20 - $35/hr

The Operator must be able to set up the machine for the manufacturing process utilizing Bullard and or VTL machines. This can include manual or automated machinery. STM needs day and night shift ...

Sound Seal Inc

Production Operator I

Agawam, MA · On-site

The Production Operator Level 1 is responsible for operating and maintaining production equipment to ensure efficient and safe manufacturing processes. This role involves performing routine tasks ...

New

AmerCareRoyal

Machine Operator - Weekends

Westfield, MA · On-site

$19.20 - $27.26/hr

We're currently hiring Machine Operators across multiple machine types and every shift at our Westfield, MA facility. Rather than applying to a specific opening, tell us your experience, skillset ...

Satellite Tool & Machine Co., Inc.

Be Seen First

Turning Machine Operator

Manchester, CT · On-site

$20 - $35/hr

The Operator must be able to set up the machine for the manufacturing process utilizing Bullard and or VTL machines. This can include manual or automated machinery. STM needs day and night shift ...

Andritz

Machine Operator I

Springfield, MA · On-site

$22/hr

MACHINE OPERATOR I - KNIFE GRINDER (1st Shift) Springfield, MA | Onsite | Starting at $22/hour At ANDRITZ , we deliver innovative engineering solutions to customers around the world. Our success is ...

Shepard Steel

Machine Operator (Structural)

Hartford, CT · On-site

$17.25 - $20.50/hr

Machine Operator (Structural) Our company is looking for an experienced Equipment Operator to run one or several types of power fabrication machines in our structural shop. Under the direct ...

Shepard Steel

Machine Operator (Structural)

Hartford, CT

$17.25 - $20.50/hr

Machine Operator (Structural) Our company is looking for an experienced Equipment Operator to run one or several types of power fabrication machines in our structural shop. Under the direct ...

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Showing results 21-40

All Jobs911 Operator Jobs911 Operator Jobs in Springfield, MA

911 Operator information

See Springfield, MA salary details

$22

$26

$31

How much do 911 operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for 911 operator in Springfield, MA is $26.91, according to ZipRecruiter salary data. Most workers in this role earn between $25.38 and $28.75 per hour, depending on experience, location, and employer.

What is a 911 operator?

911 Operators, also known as emergency dispatchers, are professionals who answer emergency and non-emergency calls from the public. They are responsible for gathering essential information from callers, determining the nature and location of emergencies, and dispatching the appropriate emergency services, such as police, fire, or medical personnel. In addition to dispatching, they may provide life-saving instructions over the phone and must remain calm and composed under pressure. Their work is crucial to ensuring a swift and effective emergency response.

What does a 911 operator do?

A 911 operator works in an emergency dispatch center receiving calls from the general public. Also known as emergency dispatchers, in this job, you answer the phone when someone calls the 911 emergency number. Your job duties include answering phone calls in a 24-hour call center, collecting information from callers regarding the emergency situation, and dispatching the appropriate safety personnel to assist the callers. As a 911 operator, many of the phone calls you receive are serious in nature and can be traumatic, so you must be able to work well under this stress and maintain strong communication skills.

What are the key skills and qualifications needed to thrive as a 911 operator, and why are they important?

To thrive as a 911 Operator, you need strong communication skills, quick decision-making abilities, and a high school diploma or GED, with some agencies requiring specialized training or certification. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and radio equipment is essential. Exceptional emotional resilience, multitasking, and the ability to remain calm under pressure are critical soft skills for this role. These competencies ensure timely, accurate responses to emergencies, which directly impact public safety and successful emergency outcomes.

What are some of the biggest challenges 911 operators face during high-stress calls, and how can they manage them effectively?

911 Operators frequently handle high-pressure situations, such as medical emergencies or crimes in progress, where staying calm is crucial. The biggest challenges include managing emotional callers, quickly gathering accurate information, and prioritizing multiple incidents simultaneously. Effective operators rely on strong communication skills, standardized protocols, and support from their team to ensure efficient and compassionate responses. Many agencies also provide regular training and access to peer support programs to help operators cope with job-related stress.

What is the difference between 911 Operator vs Emergency Dispatcher?

Aspect911 OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, communication skills, sometimes certificationsHigh school diploma, communication skills, often similar certifications
Work EnvironmentEmergency call centers, public safety agenciesEmergency call centers, public safety agencies
Employer & IndustryPolice, fire, EMS departmentsPolice, fire, EMS departments
Job FunctionsAnswer emergency calls, gather info, dispatch servicesAnswer emergency calls, coordinate dispatch, provide info

Both 911 Operators and Emergency Dispatchers work in emergency call centers, answering calls and dispatching services. The roles are often used interchangeably, with slight variations depending on the agency. Generally, they require similar skills and certifications, focusing on quick response and communication. The main difference lies in terminology used by different agencies, but their core responsibilities and work environments are very similar.

How do you get a job as a 911 operator?

To become a 911 operator, candidates typically need a high school diploma or equivalent, pass a background check, and complete training provided by the hiring agency. Strong communication skills, the ability to remain calm under pressure, and knowledge of emergency protocols are essential for the role.

How long does it take to become a 911 operator?

Becoming a 911 operator typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates usually need a high school diploma or equivalent, pass background checks, and may need to obtain certifications such as Emergency Medical Dispatch (EMD) or Emergency Telecommunicator Certification. Ongoing training is often provided to develop communication skills and familiarity with dispatch systems.
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911 Operator jobs near you
Infographic showing various 911 Operator job openings in Springfield, MA as of August 2026, with employment types broken down into 44% Full Time, 53% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $54,659 per year, or $26.3 per hour.

Production Operator

Three Point Solutions, Inc.

Windsor, CT • On-site

$18/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Production Operator - 4130
Location: Windsor, CT 06095
Duration: Temp to hire
Shift: 6:30 AM - 3:30 PM
Pay: $18.00 - $25.00 USD/hour
Qualifications:
A leader in repair and coating of gas turbine components for the aerospace industry and heavy industrial turbines, is currently seeking reliable, motivated candidates to fill various Manufacturing, Production, and Skilled Labor positions for 1st SHIFT. Weare searching for: GRIT/SANDBLAST, PLATING, AIRFLOW, BLENDERS,MASKERS, BRAZE, CHEM STRIP, BONDING and TEARDOWN in the following departments: Stators, Vanes, Fan Cases, and Composites.
As a Production Operator, you will need to be able to work in a fast paced, high-speed environment, follow standardized work, and adhere to safe work practices.
REQUIREMENTS:
HS Diploma or equivalent preferred. You must be able to read, write and use work instruction sheets. Mechanical background would be helpful. Ability to use hand tools and gauges. Previous experience in a manufacturing environment is preferred.
MINIMUM PHYSICAL REQUIREMENTS:
1 Year of Manufacturing/Warehouse experience
Ability to read, interpret, and communicate work instructions and specifications
Ability to sit/stand/bend/twist/lift +25lbs for periods of 8-hours, or longer
Ability to work OT when necessary, including weekends
Responsibilities:
Assist in assembly and disassembly of aircraft engine parts in preparation for repair processes.
Utilize chemical cleaning procedures.
Perform hand cleaning to include steam cleaning, acid etch, sanding, blending, brazing and de-burring of aircraft engine parts to remove foreign elements from parts.
Perform minor repairs or modifications of various aircraft engine parts using various shop machines and equipment.
Set up and operate equipment to test engine components to determine serviceability conditions.
De-bur various engine parts.
Repair components without distorting original configuration or tolerances.
Use precision measurement equipment to determine areas of re-work.
Perform duties in accordance with technical orders, Process Routing Work Instructions (PRWIs), blueprints, sketches, sample parts and specialized fixtures.
If this position requires access to export-controlled technology and technical data, as defined in the Export Administration Regulations and or the International Traffic in Arms Regulations, any offer of employment is contingent upon the company's determination, in its sole discretion, if any additional authorization for the employee to access such technology is required and obtainable in a manner that meets its immediate business needs prior to beginning work.
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