ZipRecruiter

Log In

1

911 Operator Jobs in Springfield, MA (NOW HIRING)

Westaff

Machine Operator

East Hartford, CT · On-site

$16.75 - $20/hr

Westaff Hiring Machine Operators & Assemblers for Manufacturer in Farmington, CT! Pay: depending on experience Shift: 1st, 2nd shifts available, 6am-2:30pm OR 2:30-11pm (Mon-Fri) The Responsibilities ...

Summit Careers Inc

Machine Operator

Springfield, MA · On-site

$18 - $19/hr

We have an immediate opening for a Machine Operator on 1st and 3rd shifts: Responsibilities of the Machine Operator: * Loading/Feeding the machine * Keeping accurate records * Making basic ...

Summit Careers Inc

Machine Operator

Agawam, MA · On-site

$23.10/hr

We have an immediate need for a 2nd Shift Machine Operator: Responsibilities of the 2nd Shift Machine Operator: * Set up and run machines per job specs; inspect first parts for accuracy. * Read ...

Three Point Solutions, Inc.

Production Operator

Windsor, CT · On-site

$16.75 - $20.25/hr

Production Operator Client: Aerospace Industry Location: Windsor, CT 06095 Duration: 6 Months (possibility of extension) Shift: 1st Shift | 6:30 AM - 3:00 PM (Monday-Friday) | 100% Onsite Chromalloy ...

Hamilton Connections

Machine Operator

Windsor, CT · On-site

$17/hr

Machine Operator Job Type: Temp-to-hire Hours: 6am - 6pm, rotating schedule SUMMARY: Performs responsible manual and machine operator tasks in the setup, maintenance and operation of cutters ...

Kelly Services

Machine Operator

Enfield, CT · On-site

$17.25 - $20.50/hr

Machine Operator - load, run and unload printing machines. Will be standing for the full shift Machine Operating experience is required. Hours for this Machine Operator position are M- F 7am - 3:30pm ...

Managed Staffing

Production Operator

Windsor, CT · On-site

$25 - $26/hr

Production Operator - 1st Shift Location: Windsor, CT Pay: $20 - $25/hr (W-2) Shift: 1st Shift | 6:30 AM - 3:00 PM | Monday - Friday Aglobal leader in aerospace and industrial turbine repair, is ...

Dymotek Corporation

Machine Operator

Ellington, CT · On-site

$17.25 - $20.75/hr

Dymotek's location in Ellington operators at 12 hour, every other weekend off work schedule. Day Shift hours: 6:30 am - 7:00 pm (Teams A & B) Night Shift hours: 6:30 pm - 7:00 am (Teams C & D) Work 7 ...

Norpin Mfg Co.

Be Seen First

Machine Operator

Wilbraham, MA · On-site

$18 - $20/hr

The Machine Operator will set up, run, and maintain machinery used in operations. The ideal candidate must be adept at interpreting engineering blueprints, applying strong mechanical aptitude to ...

Data-Mail, Inc

Be Seen First

Machine Operator

Windsor, CT · On-site

$17 - $20.25/hr

Career Advancement Opportunities SUMMARY Performs responsible manual and machine operator tasks in the setup, maintenance and operation of cutters, collators and folders. WORK SCHEDULE 12 hour shift ...

Kelly Services

Machine Operator

South Windsor, CT · On-site

$16.50 - $19.75/hr

Machine Operator - Load machines, monitor the machines as they run to check for quality output, take the finished product and place onto pallets. Must be able to stand for long periods of time. They ...

S&S Centerless Grinding, inc.

Machine Operator

Bloomfield, CT · On-site

$17 - $20.25/hr

Role Description The Machine Operator is a full-time, on-site role based in Bloomfield, CT. The person in this role will set up, operate, and monitor centerless grinding and related machinery to ...

Country Pure Foods

Machine Operator

Ellington, CT · On-site

$17.25 - $20.75/hr

The Machine Operator maintains efficient operations of machine, including operation of filler, wash cycle, and tie-ins to silos.Supervisory Responsibilities:NoneDuties & Responsibilities:Reloads ...

Country Pure Foods

Machine Operator

Ellington, CT · On-site

$17.25 - $20.75/hr

The Machine Operator maintains efficient operations of machine, including operation of filler, wash cycle, and tie-ins to silos. Supervisory Responsibilities: * None Duties & Responsibilities:

FLEXcon Company, Inc.

Machine Operator

Spencer, MA · On-site

$17.50 - $21/hr

Blueshift is seeking a dedicated and motivated Operator to join our dynamic Operations team. This position is pivotal in ensuring the smooth and safe execution of our day shift, supporting key ...

Illinois Tool Works Inc

Machine Operator

Bloomfield, CT · On-site

$22 - $23/hr

ESSENTIAL DUTIES AND RESPONSIBILITIES Metallizer - Machine Operator - 2nd shift 2pm - 10pm * Read schedule to determine timing for production changeovers needed at metallizer machine. * Stop and ...

reliance

Machine Operator

Windsor, CT · On-site

$17 - $20.25/hr

The Machine Operator is responsible for setting up, programming (as required), and operating CNC machine tools to manufacture precision metal components that meet customer specifications and quality ...

ITW

Machine Operator

Bloomfield, CT · On-site

$22 - $23/hr

ESSENTIAL DUTIES AND RESPONSIBILITIES Metallizer - Machine Operator - 2nd shift 2pm - 10pm * Read schedule to determine timing for production changeovers needed at metallizer machine. * Stop and ...

next page

Showing results 1-20

All Jobs911 Operator Jobs911 Operator Jobs in Springfield, MA

911 Operator information

See Springfield, MA salary details

$22

$26

$31

How much do 911 operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for 911 operator in Springfield, MA is $26.91, according to ZipRecruiter salary data. Most workers in this role earn between $25.38 and $28.75 per hour, depending on experience, location, and employer.

What is a 911 operator?

911 Operators, also known as emergency dispatchers, are professionals who answer emergency and non-emergency calls from the public. They are responsible for gathering essential information from callers, determining the nature and location of emergencies, and dispatching the appropriate emergency services, such as police, fire, or medical personnel. In addition to dispatching, they may provide life-saving instructions over the phone and must remain calm and composed under pressure. Their work is crucial to ensuring a swift and effective emergency response.

What does a 911 operator do?

A 911 operator works in an emergency dispatch center receiving calls from the general public. Also known as emergency dispatchers, in this job, you answer the phone when someone calls the 911 emergency number. Your job duties include answering phone calls in a 24-hour call center, collecting information from callers regarding the emergency situation, and dispatching the appropriate safety personnel to assist the callers. As a 911 operator, many of the phone calls you receive are serious in nature and can be traumatic, so you must be able to work well under this stress and maintain strong communication skills.

What are the key skills and qualifications needed to thrive as a 911 operator, and why are they important?

To thrive as a 911 Operator, you need strong communication skills, quick decision-making abilities, and a high school diploma or GED, with some agencies requiring specialized training or certification. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and radio equipment is essential. Exceptional emotional resilience, multitasking, and the ability to remain calm under pressure are critical soft skills for this role. These competencies ensure timely, accurate responses to emergencies, which directly impact public safety and successful emergency outcomes.

What are some of the biggest challenges 911 operators face during high-stress calls, and how can they manage them effectively?

911 Operators frequently handle high-pressure situations, such as medical emergencies or crimes in progress, where staying calm is crucial. The biggest challenges include managing emotional callers, quickly gathering accurate information, and prioritizing multiple incidents simultaneously. Effective operators rely on strong communication skills, standardized protocols, and support from their team to ensure efficient and compassionate responses. Many agencies also provide regular training and access to peer support programs to help operators cope with job-related stress.

What is the difference between 911 Operator vs Emergency Dispatcher?

Aspect911 OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, communication skills, sometimes certificationsHigh school diploma, communication skills, often similar certifications
Work EnvironmentEmergency call centers, public safety agenciesEmergency call centers, public safety agencies
Employer & IndustryPolice, fire, EMS departmentsPolice, fire, EMS departments
Job FunctionsAnswer emergency calls, gather info, dispatch servicesAnswer emergency calls, coordinate dispatch, provide info

Both 911 Operators and Emergency Dispatchers work in emergency call centers, answering calls and dispatching services. The roles are often used interchangeably, with slight variations depending on the agency. Generally, they require similar skills and certifications, focusing on quick response and communication. The main difference lies in terminology used by different agencies, but their core responsibilities and work environments are very similar.

How do you get a job as a 911 operator?

To become a 911 operator, candidates typically need a high school diploma or equivalent, pass a background check, and complete training provided by the hiring agency. Strong communication skills, the ability to remain calm under pressure, and knowledge of emergency protocols are essential for the role.

How long does it take to become a 911 operator?

Becoming a 911 operator typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates usually need a high school diploma or equivalent, pass background checks, and may need to obtain certifications such as Emergency Medical Dispatch (EMD) or Emergency Telecommunicator Certification. Ongoing training is often provided to develop communication skills and familiarity with dispatch systems.
More about 911 Operator jobs

What are popular job titles related to 911 Operator jobs in Springfield, MA?

For 911 Operator jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching 911 Operator jobs in Springfield, MA look for?

The top searched job categories for 911 Operator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for 911 Operator jobs?

Cities near Springfield, MA with the most 911 Operator job openings:

911 Operator jobs near you
Infographic showing various 911 Operator job openings in Springfield, MA as of August 2026, with employment types broken down into 44% Full Time, 53% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $54,659 per year, or $26.3 per hour.

ALS EMT

Coastal Medical Transportation Service

Sturbridge, MA • On-site

$23 - $30/hr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Did you hear? Coastal Medical Transportation Systems is now servicing the South Worcester County region!

Description

Under the direction of the CMTS leadership team and supervisory staff, emergency medical technicians (EMTs) will provide safe and effective ambulance-based medical care at the basic life support level. They will respond to requests for ambulance transport of patients between healthcare facilities and other locations, and be able to respond to requests for emergency medical services.

Why work for CMTS?

  • New progressive healthcare model - Pick your plan and your carrier!
  • 401K w/ Company Match
  • 10 Company Paid Holidays
  • Exciting detail opportunities including Gillette Stadium, Boston Marathon, local colleges, and more!
  • Industry-leading wages & PTO
    • $23-$30/hr with additional compensation for some certifications and experience
    • $3/hr night and weekend shift differential
    • Joining from another company? Keep your seniority date for your PTO accrual!

Minimum Qualifications

  • High school diploma, GED, or other equivalent.
  • Currently certified and in good standing as an EMT by the Commonwealth of Massachusetts, Department of Public Health (DPH), Office of Emergency Medical Services (OEMS).
  • Must have a minimum of 6 months of experience with PB and/or 911
  • Current BLS / CPR healthcare provider level certification.
  • Current motor vehicle operators license.
  • Communicate effectively, both orally and in writing; ability to understand and carry out verbal and written instructions using the English language.
  • Satisfactory CORI (Criminal Offender Record Information).
  • Capable of individually lifting, carrying, transferring, and maneuvering up to 125 pounds (approximately 57 kilograms) during routine patient movement and ambulance operations, with or without their ambulance partner.
  • Capable of lifting, carrying, transferring, and maneuvering a minimum of 250 pounds (approximately 113 kilograms) during routine patient movement and ambulance operations which includes the weight of the ambulance cot or other patient carrying device with ambulance partner.

Apply