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Part Time 911 Dispatcher Jobs in Springfield, MA

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Part Time 911 Dispatcher information

See Springfield, MA salary details

$11

$21

$33

How much do part time 911 dispatcher jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for part time 911 dispatcher in Springfield, MA is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.70 per hour, depending on experience, location, and employer.

What is a Part Time 911 Dispatcher job?

A Part Time 911 Dispatcher is responsible for answering emergency and non-emergency calls, gathering critical information, and dispatching the appropriate emergency services, such as police, fire, or medical personnel. They must remain calm under pressure, communicate clearly, and use computer-aided dispatch systems to log and relay information. Part-time dispatchers typically work variable shifts, including nights, weekends, and holidays, depending on department needs. This role requires strong multitasking skills, quick decision-making, and the ability to assist callers in distress while coordinating emergency response efforts.

What are the key skills and qualifications needed to thrive in the Part Time 911 Dispatcher position, and why are they important?

To thrive as a Part Time 911 Dispatcher, you need quick decision-making abilities, excellent communication skills, and typically a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, two-way radios, and sometimes completion of emergency telecommunicator certification programs is expected. Resilience under pressure, active listening, and the ability to remain calm and empathetic are standout soft skills. These competencies ensure accurate information gathering, effective coordination with emergency services, and public safety during high-stress situations.

What does a typical shift look like for a part time 911 dispatcher, and how is the work schedule usually structured?

Part time 911 dispatchers often work flexible shifts, which can include evenings, weekends, holidays, or overnight hours to ensure 24/7 coverage. A typical shift involves answering emergency and non-emergency calls, dispatching police, fire, or medical units, and accurately documenting incidents using specialized software. Teamwork and seamless handoffs between shifts are crucial, as information must be relayed accurately to both fellow dispatchers and first responders. Many agencies provide extensive initial training and ongoing support to help part time dispatchers stay updated on protocols and technology.

What are the most commonly searched types of 911 Dispatcher jobs in Springfield, MA? The most popular types of 911 Dispatcher jobs in Springfield, MA are:
What are popular job titles related to Part Time 911 Dispatcher jobs in Springfield, MA? For Part Time 911 Dispatcher jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Part Time 911 Dispatcher jobs? Cities near Springfield, MA with the most Part Time 911 Dispatcher job openings:
Part Time 911 Dispatcher jobs near you
Infographic showing various Part Time 911 Dispatcher job openings in Springfield, MA as of July 2026, with employment types broken down into 5% Locum Tenens, 2% As Needed, 68% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $45,662 per year, or $22 per hour.

Emergency Medical Technician (EMT)

National Ambulance

Springfield, MA • On-site

$17.75 - $23.50/hr

Full-time, Part-time

Medical, Dental, Retirement, PTO

Re-posted 14 days ago

Job description

National Ambulance wants you to be part of our rapidly growing family oriented company that provides emergency and non-emergency medical care by ambulance and handicap van services to Greater Springfield. We are looking for a self-motivated individual that is willing to work aboard our Basic Life Support Ambulances.
Incumbents are responsible for a wide variety of Emergency Medical Technician duties aboard our Advance Life Support (ALS) or Basic Life Support (BLS) Ambulances. These duties include patient care and driving a company vehicle in emergency operations. Incumbents administer basic life support treatment to the sick or injured persons in the pre-hospital and interfacility settings and as authorized by Medical Direction, by performing the following duties within the prescribed scope of practice and within all applicable regulatory guidelines for pre-hospital and interfaculty transport and care.
Benefits Include:
  • Health & Dental Insurance
  • 401(k) with company match
  • Competitive Experience Based Pay
  • Paid Continuing Education
  • Paid Paramedic Tuition
  • Friendly Work Environment
  • From 8 hrs to 24 hrs shifts available
  • Comfortable Lounge and Sleeping Quarters
  • Personal Protective Equipment
  • Paid Time-Off
  • Company Uniform
  • Full Time or Part Time Opportunities
  • Plenty of Overtime Available
  • Multiple Incentive Bonuses Available
  • 911 Emergency Calls & Inter-Facility Calls

Responsibilities:
  • Responds to instructions from emergency medical dispatcher and assists the ambulance driver while responding to calls with map reading and routing to specified locations and hospitals. Monitors communications equipment to maintain contact with dispatcher.
  • Responsible for safe efficient transportation of ill or injured persons to appropriate destinations by ambulance.
  • Determines nature and extent of illness or injury, or magnitude of catastrophe, to establish basic life support procedures to be followed or need for additional assistance, basing decisions on statements of persons involved, examination of victim or victims, and knowledge of emergency medial practice.
  • Responsible for the correct Basic Life Support (BLS) treatment of patients.
  • Removes or assists in removal of victims from vehicles, or the scene of an accident or catastrophe, and assists in the transfer of victims to receiving facilities. Assists in controlling crowds, protecting valuables, or performing other duties at scene of an accident or catastrophe.
  • Takes and records patient's vital signs, including blood pressure, pulse and respiratory rate. Administers prescribed treatment at the site of an emergency ,or in specially equipped vehicles, performing such activities as first aid, immobilization of injuries, application of splints, administration of oxygen treatment of minor wounds or abrasions, or administration of basic life support procedures.
  • Assists admitting and billing personnel to obtain and record information related to the patient's vital statistics and to establish the necessity for medical transportation.
  • Maintains crew's quarters, vehicles and medical communication equipment and replenishes equipment and supplies. Completes field care reports patient billing and trip records.
  • Shall perform a daily check of assigned ambulance and appropriate emergency care equipment and shall document vehicle stock -on appropriate forms.
  • Participates in Quality Improvement activities including chart audits, peer reviews and focused studies.
  • Participates in continuing education activities as a student, instructor, and proctor.
  • Serves as a company representative promoting positive customer relationships through proactive involvement in public business and community activities.
  • Must be able to work a variety of shift assignments including 12 hour and 24 hour shifts, week-ends, and holidays, and are also subject to mandatory overtime.
  • Shall respond to emergency and non-emergency transports as directed by the Communications Center.
  • Shall operate communications equipment in their assigned ambulance as prescribed by company policy and all applicable ordinances by laws.
  • Shall comply with all company policies and procedures and all applicable ordinances or laws.
  • Shall operate vehicles and equipment in a safe and prudent manner and adhere to all company policies or procedures and applicable ordinances or laws governing such operations.
  • Shall maintain on person at all times current certificates as required.
  • Additional Duties may be assigned.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently required to walk, stand, sit, talk, and hear; must be able to manipulate and reach objects, tools, or controls. Performance of the essential functions may also require employee to climb or balance, stoop, kneel, crouch or crawl. On occasion will be required to lift/move objects that may weigh up to 175 pounds. Physical agility required accessing all areas of emergency sites and buildings, and traversing uneven terrain. Vision and hearing at or correctable to normal ranges. Must be able to detect odors.
Ideal Candidate Will Have:
  • Valid Drivers License
  • Valid Commonwealth of Massachusetts Office of Emergency Medical Services EMT Credential
  • Valid Basic Life Support for Healthcare Providers Credential
  • Be at least 18 years old

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