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911 Operator Jobs in Raleigh, NC (NOW HIRING)

Pugmill Machine Operator Moncure, NC General Shale, Inc., the nation's leading manufacturer of brick and masonry materials, is seeking a Pugmill Machine Operator to support manufacturing operations ...

Production Operator

Moncure, NC · On-site

$21.17/hr

Join our Moncure team as a Production Utility Operator! Want to talk with our team to learn more? We accept in-person applicants on Wednesdays from 1-4 at our front office - 985 Corinth Rd. Moncure ...

Production Operator

Moncure, NC · On-site

$21.17/hr

Join our Moncure team as a Production Utility Operator! Want to talk with our team to learn more? We accept in-person applicants on Wednesdays from 1-4 at our front office - 985 Corinth Rd. Moncure ...

Machine Operator I

Butner, NC · On-site

$12.75 - $15.25/hr

Job Summary Machine Operator I is responsible for the set up and operation of a production machine in accordance with established procedures and guidelines. Secures and maintains material and ...

Machine Operator I

Butner, NC · On-site

$12.75 - $15.25/hr

Job Summary Machine Operator I is responsible for the set up and operation of a production machine in accordance with established procedures and guidelines. Secures and maintains material and ...

Production Operator- APC

Selma, NC · On-site

$13.25 - $16.25/hr

Frequent Working with/or Operating Moving Machinery/Equipment Continuous Operating a Motor Vehicle (as a part of your job) N/A Read/Monitor Gauges on Various Equipment/Machinery Occasional Hand ...

Production Operator- APC

Selma, NC

$13.25 - $16.25/hr

Frequent Working with/or Operating Moving Machinery/Equipment Continuous Operating a Motor Vehicle (as a part of your job) N/A Read/Monitor Gauges on Various Equipment/Machinery Occasional Hand ...

Production Operator I - APC

Selma, NC · On-site

$13.25 - $16.25/hr

Frequent Working with/or Operating Moving Machinery/Equipment Continuous Operating a Motor Vehicle (as a part of your job) N/A Read/Monitor Gauges on Various Equipment/Machinery Occasional Hand ...

Production Operator I - APC

Selma, NC

$13.25 - $16.25/hr

Frequent Working with/or Operating Moving Machinery/Equipment Continuous Operating a Motor Vehicle (as a part of your job) N/A Read/Monitor Gauges on Various Equipment/Machinery Occasional Hand ...

Showing results 41-60

911 Operator information

See Raleigh, NC salary details

$22

$26

$31

How much do 911 operator jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for 911 operator in Raleigh, NC is $26.25, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $28.03 per hour, depending on experience, location, and employer.

What is a 911 operator?

911 Operators, also known as emergency dispatchers, are professionals who answer emergency and non-emergency calls from the public. They are responsible for gathering essential information from callers, determining the nature and location of emergencies, and dispatching the appropriate emergency services, such as police, fire, or medical personnel. In addition to dispatching, they may provide life-saving instructions over the phone and must remain calm and composed under pressure. Their work is crucial to ensuring a swift and effective emergency response.

What does a 911 operator do?

A 911 operator works in an emergency dispatch center receiving calls from the general public. Also known as emergency dispatchers, in this job, you answer the phone when someone calls the 911 emergency number. Your job duties include answering phone calls in a 24-hour call center, collecting information from callers regarding the emergency situation, and dispatching the appropriate safety personnel to assist the callers. As a 911 operator, many of the phone calls you receive are serious in nature and can be traumatic, so you must be able to work well under this stress and maintain strong communication skills.

What are the key skills and qualifications needed to thrive as a 911 operator, and why are they important?

To thrive as a 911 Operator, you need strong communication skills, quick decision-making abilities, and a high school diploma or GED, with some agencies requiring specialized training or certification. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and radio equipment is essential. Exceptional emotional resilience, multitasking, and the ability to remain calm under pressure are critical soft skills for this role. These competencies ensure timely, accurate responses to emergencies, which directly impact public safety and successful emergency outcomes.

What are some of the biggest challenges 911 operators face during high-stress calls, and how can they manage them effectively?

911 Operators frequently handle high-pressure situations, such as medical emergencies or crimes in progress, where staying calm is crucial. The biggest challenges include managing emotional callers, quickly gathering accurate information, and prioritizing multiple incidents simultaneously. Effective operators rely on strong communication skills, standardized protocols, and support from their team to ensure efficient and compassionate responses. Many agencies also provide regular training and access to peer support programs to help operators cope with job-related stress.

What is the difference between 911 Operator vs Emergency Dispatcher?

Aspect911 OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, communication skills, sometimes certificationsHigh school diploma, communication skills, often similar certifications
Work EnvironmentEmergency call centers, public safety agenciesEmergency call centers, public safety agencies
Employer & IndustryPolice, fire, EMS departmentsPolice, fire, EMS departments
Job FunctionsAnswer emergency calls, gather info, dispatch servicesAnswer emergency calls, coordinate dispatch, provide info

Both 911 Operators and Emergency Dispatchers work in emergency call centers, answering calls and dispatching services. The roles are often used interchangeably, with slight variations depending on the agency. Generally, they require similar skills and certifications, focusing on quick response and communication. The main difference lies in terminology used by different agencies, but their core responsibilities and work environments are very similar.

How do you get a job as a 911 operator?

To become a 911 operator, candidates typically need a high school diploma or equivalent, pass a background check, and complete training provided by the hiring agency. Strong communication skills, the ability to remain calm under pressure, and knowledge of emergency protocols are essential for the role.

How long does it take to become a 911 operator?

Becoming a 911 operator typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates usually need a high school diploma or equivalent, pass background checks, and may need to obtain certifications such as Emergency Medical Dispatch (EMD) or Emergency Telecommunicator Certification. Ongoing training is often provided to develop communication skills and familiarity with dispatch systems.

What are popular job titles related to 911 Operator jobs in Raleigh, NC?

For 911 Operator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching 911 Operator jobs in Raleigh, NC look for?

The top searched job categories for 911 Operator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for 911 Operator jobs?

Cities near Raleigh, NC with the most 911 Operator job openings:

Infographic showing various 911 Operator job openings in Raleigh, NC as of September 2026, with employment types broken down into 50% Full Time, and 50% Nights. Highlights an 100% In-person job distribution, with an average salary of $54,592 per year, or $26.2 per hour.

Pugmill Machine Operator

Moncure, NC • On-site

General Shale
Construction Materials Wholesalers • 1 - 5K employees

$23.41/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


General Shale rating

6.0

Company rating: 6.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Pugmill Machine Operator
Moncure, NC
General Shale, Inc., the nation's leading manufacturer of brick and masonry materials, is seeking a Pugmill Machine Operator to support manufacturing operations at our Moncure, North Carolina facility. This role is ideal for a reliable, safety-focused individual who can ensure efficient operation of the Mill Room's pugmill and brick machine while maintaining product quality and meeting production targets.
Position Overview:
The Pugmill Machine Operator is responsible for the operational effectiveness of the Mill Room equipment, including the pugmill and brick machine. This role involves configuring tooling, monitoring production, performing quality checks, and collaborating with maintenance and production personnel to ensure efficient plant operations.
Key Responsibilities:
  • Operate and maintain the Mill Room's pugmill and brick machine
  • Configure product tooling and oversee pugmill changeovers
  • Perform routine product quality checks throughout the shift
  • Collaborate with coworkers and Maintenance personnel during downtime or troubleshooting events
  • Maintain cleanliness and organization of the workstation
  • Follow all safety policies and procedures

Qualifications:
  • Ability to stand, walk, bend, stoop, and lift up to 50 lbs throughout the shift
  • Strong attention to detail for visual inspections
  • Ability to read, write, and understand work instructions and safety guidelines
  • Strong communication and teamwork skills
  • Willingness to work in a non-climate-controlled manufacturing environment
  • Manufacturing or industrial equipment experience preferred

What We Offer:
  • Competitive pay: $23.41 per hour
  • Comprehensive benefits package including Medical, Dental, Vision, 401(k), Life Insurance, and Paid Vacation
  • Opportunities for career growth within a leading manufacturer in the masonry industry
  • Safety-focused, professional, and collaborative work environment

Learn more about General Shale and its portfolio of innovative brick and masonry solutions at generalshale.com.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About General Shale

Sourced by ZipRecruiter

General Shale’s mission is to continue as the preferred solutions provider of building materials in North America because of the enduring quality, energy efficiency and natural beauty that our products provide. Driven by innovation that is modern and future-oriented, General Shale employees set the standard because of our shared commitment to safety, the environment and an intense focus on creating the ultimate customer experience.

Industry

Construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Johnson City, TN, US

Year founded

1928