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Fire Dispatcher Jobs in Raleigh, NC (NOW HIRING)

Duke University

BAS Operator

Durham, NC

$21.62 - $35.75/hr

Monitor and dispatch appropriate personnel to Fire Alarms, Building Equipment Alarms, Critical system alarms, and Life Safety alarms across Hospital, Clinic, Research and Ambulatory divisions using ...

Duke Clinical Research Institute

BAS Operator

Durham, NC · On-site

$21.62 - $35.75/hr

Monitor and dispatch appropriate personnel to Fire Alarms, Building Equipment Alarms, Critical system alarms, and Life Safety alarms across Hospital, Clinic, Research and Ambulatory divisions using ...

TASTY TOAST ONE LLC

Expo

Cary, NC · On-site

$16 - $18/hr

Reads incoming orders, controls the pace of the kitchen, and directs cooks on when to fire specific ... Order Dispatch: Organizes hot food for food runners, ensuring all items for a single table are ...

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Fire Dispatcher information

See Raleigh, NC salary details

$36.5K

$54.8K

$71.4K

How much do fire dispatcher jobs pay per year?

As of Jul 19, 2026, the average yearly pay for fire dispatcher in Raleigh, NC is $54,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $64,600.00 per year, depending on experience, location, and employer.

What are fire dispatchers?

Fire dispatchers are emergency service professionals who receive and process calls related to fires, medical emergencies, and other incidents requiring fire department response. They gather critical information from callers, determine the nature and location of the emergency, and dispatch the appropriate fire and emergency personnel to the scene. Fire dispatchers also provide instructions to callers and maintain communication with responding units to ensure a coordinated and efficient response. Their role is essential in ensuring public safety and effective emergency management.

Is being a fire dispatcher hard?

Fire dispatchers coordinate emergency responses by answering calls, dispatching personnel, and providing critical information. The job requires strong communication skills, the ability to handle stressful situations, and often involves shift work, including nights and weekends. It can be demanding due to the high-pressure environment and the need for quick decision-making.

Is it hard to become an emergency dispatcher?

Becoming a fire dispatcher typically requires completing a training program, passing a written exam, and obtaining certification, which can vary in difficulty depending on the individual's skills and experience. Strong communication skills, the ability to stay calm under pressure, and familiarity with emergency response protocols are important for success in this role.

What are some common challenges faced by Fire Dispatchers during emergency situations?

Fire Dispatchers often work in high-pressure environments where they must quickly gather accurate information and dispatch the appropriate resources, all while remaining calm and composed. One common challenge is managing multiple emergencies simultaneously, which requires strong multitasking and prioritization skills. Dispatchers also need to communicate clearly with both callers in distress and first responders, ensuring that instructions are understood and followed. Additionally, coping with the emotional impact of distressing calls can be a significant challenge, but most agencies provide support and training to help dispatchers manage stress and maintain their well-being.

What Do Fire Dispatchers Do?

Fire dispatchers play a critical role in the emergency and non-emergency communications for a given city. Working in a call center, a fire dispatcher will receive calls from individuals, through 911 or a direct phone number. The dispatcher will be responsible for listening to the details and coordinate the appropriate services necessary to help the caller. Along with fire departments, dispatchers may often work with emergency medical services (EMS) and other public safety services. These calls can be for critical and life-threatening situations which will require the fire dispatcher to remain calm and gather the necessary information to get the right help to the right location.

What do firefighter dispatchers do?

Firefighter dispatchers, also known as emergency dispatchers or 911 operators, are responsible for receiving emergency calls, gathering essential information, and dispatching fire crews and equipment to the scene. They monitor ongoing incidents, provide instructions to callers, and coordinate communication between emergency responders using radio systems. Strong communication skills, quick decision-making, and knowledge of emergency protocols are essential for this role.

What are the key skills and qualifications needed to thrive as a Fire Dispatcher, and why are they important?

To excel as a Fire Dispatcher, you need strong decision-making skills, attention to detail, and typically a high school diploma or equivalent, with some roles requiring certification in emergency dispatching. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communication equipment, and emergency protocols is crucial. Excellent communication, composure under pressure, and the ability to multitask help set top performers apart in this role. These competencies ensure rapid, accurate response to emergencies, directly impacting public safety and the effectiveness of fire services.

How much is a 911 dispatcher paid?

The average salary for a 911 dispatcher varies by location and experience but typically ranges from $35,000 to $55,000 annually. Entry-level dispatchers may start at lower wages, while experienced professionals or those in high-demand areas can earn higher pay, often supplemented with shift differentials and benefits.

What is the difference between Fire Dispatcher vs Emergency Communications Officer?

AspectFire DispatcherEmergency Communications Officer
CertificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certifications
Work EnvironmentDispatch centers, emergency call roomsDispatch centers, emergency call rooms
Industry UsageFire departments, emergency servicesPublic safety agencies, emergency services
Job FocusCoordinate fire response, dispatch fire unitsCoordinate various emergency responses, including fire, medical, and police

Both roles involve emergency call handling and dispatching, often requiring similar certifications. However, Fire Dispatchers primarily focus on fire response coordination, while Emergency Communications Officers handle a broader range of emergencies, including medical and police incidents. The roles are integral to public safety and often overlap in work environment and qualifications.

More about Fire Dispatcher jobs
What are popular job titles related to Fire Dispatcher jobs in Raleigh, NC? For Fire Dispatcher jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Fire Dispatcher jobs in Raleigh, NC look for? The top searched job categories for Fire Dispatcher jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Fire Dispatcher jobs? Cities near Raleigh, NC with the most Fire Dispatcher job openings:
Fire Dispatcher jobs near you
Emergency Dispatcher

Emergency Dispatcher

University System of New Hampshire

Durham, NC

$40K - $52K/yr

Other

Medical, Dental, Retirement, PTO

Re-posted 29 days ago

University System Of New Hampshire rating

8.8

Company rating: 8.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

40th of 555 rated colleges and universities

Job description

Summary
Operating Title Emergency Dispatcher Long Classification Title Dispatcher II Campus Location Durham Department UNH Police [UPPPOL] Summary of Position
Under broad supervision of the Chief of Police or other designated supervisor, to be responsible for coordination of alarms and transmissions of all emergency services calls (fire, police, emergency, medical aids, public works, transportation, marine vessel fleet) processed through the Communications Center and/or other units, according to general procedures.
Acceptable minimum level of education Associate's Acceptable minimum years of experience None Additional Job Information Posting Number PS4773FY25 Other minimum qualifications
1) Associate degree or equivalent combination of education and experience. 2) Excellent oral and written communication skills. 3) Ability to retain/communicate information and to perform duties during emergency conditions or under prolonged stress. 4) Knowledge of and ability to operate multi-frequency two-way radio equipment/consoles, specializes; computer software/hardware system for UNH/PIMS and Computer-Aided Dispatch (CAD) equipment. 5) Ability to be certified as a computer operator of the New Hampshire State Police On-Line Telecommunications System (SPOTS) and to requalify annually. 6) Ability to record, maintain and process computerized data of alarms and responses for emergency services agencies and other units. 7) No criminal record other than minor motor vehicle violations. 8) Keyboard skills with ability to operate other computer terminals and similar equipment. 9) Must successfully complete a background investigation, written/psychological examination, and may be required to be deputized by the authority having jurisdiction. 10) Previous appropriate experience in a Public Safety agency. 11) Familiarity with rules and regulations relating to equipment in use, including those of the Federal Communications Commission.
Additional Preferred Qualifications Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting https://usnh-sb.peopleadmin.com/postings/62308 Percent Time Information (FTE) 1.00 Grade 10 EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information
The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
 
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide
Posting Details
Posting Date 07/30/2024 Open Until Filled Yes Closing Date Posting Open to Internal Candidates Only? No Interested Internal Candidates Exist? No Job Category Hourly Staff (Non-Exempt) Appointment Type Regular If TERM position provide projected end date Equipment/Instruments Drivers License and Physical Requirements. Please check all items that apply. None applicable

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