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911 Operator Jobs in Raleigh, NC (NOW HIRING)

The Steel Network

Machine Operator

Durham, NC · On-site

$16.50 - $19.50/hr

Machine Operator ID: 2104 Location: Durham, NC Department: Operations More about this job > Description The Steel Network, Inc (TSN) is a leading national manufacturer of light steel framing building ...

The Steel Network

Machine Operator

Durham, NC · On-site

$16.50 - $19.50/hr

TSN is seeking to hire a Machine Operator to join our team. We foster a collaborative environment and offer opportunities to learn new skills and work on a diverse range of projects. We pride ...

Synerfac Technical Staffing

Machine Operator

Oxford, NC

$17 - $25/hr

Machine Operator The Machine Operator is responsible for setting up, operating, and maintaining production machinery to ensure efficient and safe manufacturing processes. This role requires attention ...

3M

Production Operator

Moncure, NC · On-site

$23.92/hr

PRODUCTION OPERATOR 2nd shift(2:00 pm to 10:00 pm) LOCATION: Moncure/Pittsboro, North Carolina Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a ...

Leviton Manufacturing

Machine Operator

Fuquay Varina, NC · On-site

$20/hr

The Machine Operator is responsible for operating interlock armoring equipment including pay-off, take-up, and any other piece of equipment necessary to manufacture the required quality product for ...

3M

Production Operator

Moncure, NC

$23.92/hr

PRODUCTION OPERATOR 2nd shift(2:00 pm to 10:00 pm) LOCATION: Moncure/Pittsboro, North Carolina Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a ...

Leviton Manufacturing

Machine Operator

Fuquay Varina, NC · On-site

$20/hr

The Machine Operator is responsible for operating interlock armoring equipment including pay-off, take-up, and any other piece of equipment necessary to manufacture the required quality product for ...

Leviton Manufacturing

Machine Operator

Fuquay Varina, NC · On-site

$20/hr

The Machine Operator is responsible for operating interlock armoring equipment including pay-off, take-up, and any other piece of equipment necessary to manufacture the required quality product for ...

Accentuate Staffing

Machine Operator

Raleigh, NC · On-site

$20/hr

Accentuate Staffing is assisting an established manufacturer in the Raleigh area who is looking for Machine Operators to join their team. This is a contract-hire position with day and night shifts ...

Simos

Machine Operator

Henderson, NC · On-site

$20 - $22/hr

Description We are seeking Production Machine Operators to join our high-performing team in Henderson, NC. In this role, you'll operate and change over machinery, ensure product quality, support ...

AT&T

Machine Operator

Raleigh, NC · On-site

$442 - $1.0K/wk

Previous operating experience with similar equipment is desirable. * Perform the above job duties with or without "reasonable accommodation." * May be required to go out of region/state due to ...

iBoost Talent

Machine Operator

Raleigh, NC

$16 - $17/hr

Machine Operator / Production Associate Location: Durham, NC Pay: $16.00-$17.00/hour (Weekly Pay) Schedule: Full-Time | 1st Shift & 2nd Shift Available We're hiring dependable team members to join a ...

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All Jobs911 Operator Jobs911 Operator Jobs in Raleigh, NC

911 Operator information

See Raleigh, NC salary details

$22

$26

$31

How much do 911 operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for 911 operator in Raleigh, NC is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $28.03 per hour, depending on experience, location, and employer.

What is a 911 operator?

911 Operators, also known as emergency dispatchers, are professionals who answer emergency and non-emergency calls from the public. They are responsible for gathering essential information from callers, determining the nature and location of emergencies, and dispatching the appropriate emergency services, such as police, fire, or medical personnel. In addition to dispatching, they may provide life-saving instructions over the phone and must remain calm and composed under pressure. Their work is crucial to ensuring a swift and effective emergency response.

What does a 911 operator do?

A 911 operator works in an emergency dispatch center receiving calls from the general public. Also known as emergency dispatchers, in this job, you answer the phone when someone calls the 911 emergency number. Your job duties include answering phone calls in a 24-hour call center, collecting information from callers regarding the emergency situation, and dispatching the appropriate safety personnel to assist the callers. As a 911 operator, many of the phone calls you receive are serious in nature and can be traumatic, so you must be able to work well under this stress and maintain strong communication skills.

What are the key skills and qualifications needed to thrive as a 911 operator, and why are they important?

To thrive as a 911 Operator, you need strong communication skills, quick decision-making abilities, and a high school diploma or GED, with some agencies requiring specialized training or certification. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and radio equipment is essential. Exceptional emotional resilience, multitasking, and the ability to remain calm under pressure are critical soft skills for this role. These competencies ensure timely, accurate responses to emergencies, which directly impact public safety and successful emergency outcomes.

What are some of the biggest challenges 911 operators face during high-stress calls, and how can they manage them effectively?

911 Operators frequently handle high-pressure situations, such as medical emergencies or crimes in progress, where staying calm is crucial. The biggest challenges include managing emotional callers, quickly gathering accurate information, and prioritizing multiple incidents simultaneously. Effective operators rely on strong communication skills, standardized protocols, and support from their team to ensure efficient and compassionate responses. Many agencies also provide regular training and access to peer support programs to help operators cope with job-related stress.

What is the difference between 911 Operator vs Emergency Dispatcher?

Aspect911 OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, communication skills, sometimes certificationsHigh school diploma, communication skills, often similar certifications
Work EnvironmentEmergency call centers, public safety agenciesEmergency call centers, public safety agencies
Employer & IndustryPolice, fire, EMS departmentsPolice, fire, EMS departments
Job FunctionsAnswer emergency calls, gather info, dispatch servicesAnswer emergency calls, coordinate dispatch, provide info

Both 911 Operators and Emergency Dispatchers work in emergency call centers, answering calls and dispatching services. The roles are often used interchangeably, with slight variations depending on the agency. Generally, they require similar skills and certifications, focusing on quick response and communication. The main difference lies in terminology used by different agencies, but their core responsibilities and work environments are very similar.

How do you get a job as a 911 operator?

To become a 911 operator, candidates typically need a high school diploma or equivalent, pass a background check, and complete training provided by the hiring agency. Strong communication skills, the ability to remain calm under pressure, and knowledge of emergency protocols are essential for the role.

How long does it take to become a 911 operator?

Becoming a 911 operator typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates usually need a high school diploma or equivalent, pass background checks, and may need to obtain certifications such as Emergency Medical Dispatch (EMD) or Emergency Telecommunicator Certification. Ongoing training is often provided to develop communication skills and familiarity with dispatch systems.
More about 911 Operator jobs

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For 911 Operator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching 911 Operator jobs in Raleigh, NC look for?

The top searched job categories for 911 Operator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for 911 Operator jobs?

Cities near Raleigh, NC with the most 911 Operator job openings:

911 Operator jobs near you
Infographic showing various 911 Operator job openings in Raleigh, NC as of September 2026, with employment types broken down into 50% Full Time, and 50% Nights. Highlights an 100% In-person job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

NG911 Administrative Specialist

Raleigh, NC • On-site

CYNET SYSTEMS
IT Services • 501 - 1,000 employees
Learn more about CYNET SYSTEMSexternal

$30 - $32/hr

Contractor

Re-posted 17 days ago

Job description

Job Overview:

Requirement/Must Have:

  • Strong administrative, organizational, and documentation skills.
  • Proficiency in Microsoft Office 365 and collaboration tools (Teams, SharePoint, Excel, Word).
  • Effective written and verbal communication abilities.
  • Ability to manage multiple priorities in a fast-paced, service-oriented environment.
  • Strong attention to detail and ability to maintain accurate financial and operational records.

Responsibilities:

  • Provide daily administrative support to NMAC Manager and Program Manager/Network Engineer, including scheduling, documentation, file management, P-care reconciliation, travel arrangement and calendar management.
  • Maintain organized records and ensure administrative compliance with the State 911 Plan.
  • Assist in preparing reports, correspondence, briefing materials, and presentations and MOUs.
  • Support coordination of internal and external meetings, workshops, and PSAP-related engagements.
  • Assist with tracking project milestones, follow-ups, and operational tasks required for statewide ESInet and NG911 support.
  • Assist the Financial Analyst to the Board with accounting responsibilities specific to the 911 surcharge fee collection.
  • Support accounts payable tasks as assigned, including processing invoices, tracking expenditures, and ensuring adherence to fiscal policies.
  • Maintain financial documentation and organize revenue/expense records related to NG911 operations.
  • Help monitor administrative components of NG911 projects and initiatives.
  • Contribute to process improvements that enhance efficiency, organization, and service continuity.
  • Collaborate with staff and stakeholders to maintain consistency with standards established by the State 911 Board.

Nice to Have:

  • Experience supporting government, public safety, or emergency communications programs.
  • Familiarity with NG911, ESInet, or PSAP operations.
  • Background in accounts receivable/accounts payable or financial tracking.

Skills:

  • Administrative & Organizational Skills — scheduling, calendar management, file management, documentation, and records maintenance.
  • Microsoft Office 365 Proficiency — specifically Teams, SharePoint, Excel, and Word.
  • Project & Task Tracking — monitoring project milestones, follow-ups, and operational tasks.
  • Multi-Priority Management — handling concurrent administrative, financial, and operational responsibilities in a fast-paced environment.
  • Process Improvement — identifying and contributing to efficiency and organization enhancements.
  • Stakeholder Collaboration — working with staff, board members, and external partners to maintain program consistency.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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